Verified
10/10 Excellent
Mary
Mar 1, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Mary
Stayed 2 nights in Feb 2026
Hampton Inn & Suites Phoenix-Surprise
2.5 star property
Recharge in comfort with great breakfast options. Refresh your mind and body by our outdoor pool or relaxing spa tub.
Choose dates to view prices
Photo gallery for Hampton Inn & Suites Phoenix-Surprise
At Hampton Inn & Suites Phoenix-Surprise, unwind with a full breakfast and rejuvenate at the spa tub or outdoor pool. Previous guests rave about the helpful staff and delicious breakfast, making this hotel an ideal choice for those seeking relaxation with amenities like a gym, 24-hour business center, free WiFi, luggage storage and newspapers.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
- Hot tub
- Pet friendly
- Parking included
- Free WiFi
Room options
Check availability for these dates
Available filters for rooms
Showing 12 of 12 rooms
View all photos for 2 Queen Beds, Accessible, Non Smoking
2 Queen Beds, Accessible, Non Smoking
9.69.6 out of 10
Exceptional
18 reviews
(18 reviews)
- Sleeps 4
- 2 Queen Beds
View all photos for Studio, 1 King Bed, Accessible, Non Smoking
Studio, 1 King Bed, Accessible, Non Smoking
9.69.6 out of 10
Exceptional
10 reviews
(10 reviews)
- Sleeps 4
- 1 King Bed
View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking
Studio, 2 Queen Beds, Accessible, Non Smoking
9.89.8 out of 10
Exceptional
6 reviews
(6 reviews)
- Sleeps 6
- 2 Queen Beds
2 Queen Beds Room, Non-Smoking
- Sleeps 5
Two Queen Studio Suite with Sofabed
- Sleeps 5
King Studio Suite with Sofabed
- Sleeps 3
Mobility Access King Studio with Roll in Shower
- Sleeps 4
View all photos for Mobility Access Two Queen Studio with tub
Mobility Access Two Queen Studio with tub
- Sleeps 6
Mobility Access Two Queen Room with Tub
- Sleeps 4
View all photos for One king studio sofabed nosmoking
One king studio sofabed nosmoking
9.69.6 out of 10
Exceptional
25 reviews
(25 reviews)
- Sleeps 3
- 1 King Bed and 1 Double Sofa Bed
View all photos for Two queen beds nonsmoking
Two queen beds nonsmoking
9.49.4 out of 10
Exceptional
88 reviews
(88 reviews)
- Sleeps 4
- 2 Queen Beds
View all photos for Two qns studio sofabed nosmoking
Two qns studio sofabed nosmoking
9.89.8 out of 10
Exceptional
12 reviews
(12 reviews)
- Sleeps 5
- 2 Queen Beds and 1 Double Sofa Bed
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About the neighborhood
Surprise is home to Hampton Inn & Suites Phoenix-Surprise. White Tank Mountain Regional Park and Thunderbird Conservation Park reflect the area's natural beauty and area attractions include Labyrinth - Desert Palms Presbyterian Church and The Vista Center for the Arts. Looking to enjoy an event or a game? See what's going on at Peoria Sports Complex or Desert Diamond Arena. Visit our Surprise travel guide
14783 W Grand Ave, Surprise, AZ, 85374
What's nearby
State Farm Stadium29 min drive - 16.6 miles
Westgate Entertainment District30 min drive - 16.3 miles- Banner Del E Webb Medical Center5 min walk - 0.3 miles
- Fred Kuentz Center4 min drive - 1.4 miles
- R.H. Johnson Center5 min drive - 1.9 miles
Getting around
- Phoenix Sky Harbor Intl. Airport (PHX)46 min drive
Restaurants
- McDonald's3 min drive
- Better Buzz Coffee5 min drive
- Raising Cane's Chicken Fingers5 min drive
- In-N-Out Burger5 min drive
- McDonald's3 min walk
About this property
Hampton Inn & Suites Phoenix-Surprise
Property highlights
Consider a stay at Hampton Inn & Suites Phoenix-Surprise and take advantage of free full breakfast, dry cleaning/laundry services, and a gym. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
- An outdoor pool
- Free self parking
- An electric car charging station, express check-out, and an elevator
- Coffee/tea in the lobby, a front-desk safe, and luggage storage
- Guest reviews speak highly of the breakfast and helpful staff
Room features
All 100 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
- Free infant beds and free extra beds
- Bathrooms with shower/tub combinations and free toiletries
- 32-inch LCD TVs with cable channels
- Refrigerators, microwaves, and coffee/tea makers
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Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi
Parking and transportation
- Electric car charging station on site
- Free self parking on site
- Wheelchair-accessible parking and van parking available
- Onsite parking includes off-street options
Food and drink
- Free full breakfast available daily 6:00 AM to 10:00 AM
- Coffee and tea in common areas
- Free manager's reception (select days)
Things to do
- Gym
- Hot tub
- Outdoor pool
Family friendly
- Free rollaway/extra bed
- In-room crib
- In-room microwave
- In-room refrigerator
- Laundry facilities
- Outdoor pool
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
Business services
- 1,216 square feet of conference space
- 24-hour business center
- 3 meeting rooms
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Assistive listening devices
- Elevator
- Phone accessibility kit
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking
More
- 1 building
- 4 floors
- Banquet hall
- Built in 2005
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
- Free crib
- Free rollaway/extra bed
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower/bathtub combination
- Towels provided
Entertainment
- 32-inch LCD TV with cable channels
- Pay movies
Food and drink
- Coffee/tea maker
- Microwave
- Refrigerator
More
- Air conditioning
- Connecting rooms available
- Free local calls
- Free weekday newspapers
- Iron/ironing board
- Phone
- Safe
Policies
Check-in
Check-in time starts at 3 PM
Contactless check-in available
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
- Pet fee: USD 75 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise
Frequently asked questions
Does Hampton Inn & Suites Phoenix-Surprise have a pool?
Yes, this property has an outdoor pool. Pool access is from 8 AM–10 PM.
How much does it cost to stay at Hampton Inn & Suites Phoenix-Surprise?
As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Phoenix-Surprise on May 10, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hampton Inn & Suites Phoenix-Surprise pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at Hampton Inn & Suites Phoenix-Surprise?
Check-in begins at 3 PM.
What time is check-out at Hampton Inn & Suites Phoenix-Surprise?
Check-out is at noon.
Where is Hampton Inn & Suites Phoenix-Surprise located?
Situated in Surprise, this hotel is within 2 mi (3 km) of Banner Del E Webb Medical Center, Fred Kuentz Center, and R.H. Johnson Center. Sun Village Golf Course and Granite Falls Golf Course are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
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Reviews
Hampton Inn & Suites Phoenix-Surprise Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.0
Amenities
9.4
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 709 out of 1001 reviews
10 - Excellent
709
Rating 8 - Good. 207 out of 1001 reviews
8 - Good
207
Rating 6 - Okay. 47 out of 1001 reviews
6 - Okay
47
Rating 4 - Poor. 15 out of 1001 reviews
4 - Poor
15
Rating 2 - Terrible. 23 out of 1001 reviews
2 - Terrible
23
Reviews
Verified
10/10 Excellent
Watona
Mar 13, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility, nice breakfast with many choices, convenient location.
Watona
Stayed 4 nights in Mar 2026
Verified
10/10 Excellent
Mark
Mar 4, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Good location to SunCity grand. Friendly staff. We sat by the pool which is nice, didn’t go in the water so don’t have any input on that.
Mark
Stayed 3 nights in Feb 2026
Verified
10/10 Excellent
Brian
Dec 28, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean hotel
Brian
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Elizabeth
Jan 21, 2026
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean & comfortable room, quiet, good breakfast and free EV charging!
Elizabeth
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Brian
Dec 9, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff, nice rooms.
Brian
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Geri Lynn
Feb 11, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk employees, clean room
Geri Lynn
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Manuela
Dec 27, 2025
Great service, clean/comfortable room!
Manuela
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Julian
Dec 24, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a clean room and the staff was amazing.
Julian
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Valerie
Jan 19, 2026
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff was so friendly and nice. We really enjoyed our stay and look forward to staying in the future at the Hampton Inn & Suites, Phoenix-Surprise.
Valerie
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
joe
Oct 16, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
My family enjoyed the stay
joe
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Joni
Oct 16, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
My family enjoyed the stay
Joni
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Oxana
Mar 12, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drove to Arizona for our son university volleyball game. Stayed for 2 nights and thinking about third night.
Super clean everything and everywhere! Kind and supperior staff.
Recommend this hotel to everyone!
Oxana
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Lipika Sanjay
Jan 17, 2026
Liked: Cleanliness, property conditions & facilities
Had a great night of sleep, the free breakfast was great and the free EV charging was a game changer!
Lipika Sanjay
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Troy
Dec 20, 2025
Staff was very accommodating and courteous.
Troy
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Brandie
Feb 6, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Clean! Paula was great & friendly!
Brandie
Stayed 3 nights in Feb 2026
Verified
10/10 Excellent
Sergio
Oct 11, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, I loved the pool and jacuzzi. The breakfast buffet was delicious.
Sergio
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Nicholas
Oct 31, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, beautifully maintained newer property
Nicholas
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Lawrance
Jul 20, 2025
Liked: Cleanliness, staff & service, amenities
Always a nice place and clean place to stay
Lawrance
Stayed 2 nights in Jul 2025
Verified
10/10 Excellent
George
Dec 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities
good people work here
George
Stayed 1 night in Dec 2025
Verified
8/10 Good
james
Nov 5, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean... Staff at the front desk very friendly. Great location.
james
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Jasmine
Oct 1, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind service was great
Jasmine
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Mark
Nov 13, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Staff is wonderful. The complementary breakfast was also really good. I'll definitely be back
Mark
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
ARNOLD
Nov 4, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
All services were excellent
ARNOLD
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Robert
Jul 29, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people
Simple rooms
Close to restaurants
Robert
Stayed 1 night in Jul 2025