Pine Ridge Vacations from $248

Was charged $75 for pet fees for 3 days. However, it says they charge $20 per day so go overcharged with no explanation. Floors need cleaned better, water temp fluctuates pretty bad when taking a shower, no do not disturb signs to place on the door so was bothered each day by the cleaning people. Lack of signage to help you navigate your way on the property since they have a separate adjacent building that we were placed in. Just needs some improvements to make things a little easier along with transparency on their pricing and charges. That comes across as dishonest and shady which will most likely prevent me from staying here again unless they respond and take appropriate actions to fix these issues.

The staff-Erika and Penny, were so wonderful and attentive to our requests! The clean room, the beautiful grounds and the restaurant manager, Raymond, so friendly. Just a perfect stay and memories made. Thank you. Catherine & Ernie K

No real breakfast, a coffee shop with limited menu.

In general, excellent service.

We stayed several days at a bayside building 1 BR unit not far from reception. Everything was new and it was well fit out for using the kitchen and generally well supplied in the baths. There were two full bathrooms and full sized applicances. A full sized mirror was one missing thing. The resort is still recovering from the hurricanes but is close to looking normal. When we were there they were activating the water park and working on landscaping around our building and pool. The village of Captiva is in walking distance. We walked in because parking is VERY limited, although paid parking is at the Marina. The general store and resaturants in town were pricey but fine. They are adding a berm dune to the beaches, so there was still construction there and the beached look stark, but they are fully useable where open.