Find Resorts & Hotels with Spas in Point Pleasant, PA

"Under renovation and the room was not super clean. The sheets had some stains and the room was very small. The pool was not open and very few amenities."

"The room was nice, and breakfast was good. The front desk staff was very helpful. It seems that they need more staff to clean the rooms, however. "

"Yes, pretty standard"

"This was a decent hotel. The lobby was lovely, the restaurant was just OK, but the staff was great! The room was clean. One of the beds was a bit uncomfortable, but the other one was very comfortable. TV was very small compared to other hotels we've stayed in, but I think the room overall was quite nice."

"I booked a suite with 2 king size beds, the room I got was a suite with 2 full beds. There was mold in the corner ceiling. The boxsprings were stained.. We slept on top of the covers. The bathtub/shower was dirty. The hotel hallways had a weird smell. The breakfast was okay."

"Great reception team, amenities and rooms were clean and well maintained. Will totally stay here again if the need arises."

"Plenty of parking, clean room, good breakfast options, staff very helpful."

"Room, check in, amenities were good, But we had a issue with male worker at night. He called us at 12 am at night asking to come to front desk because we are not officially checked in. We checked in at 4:00 pm, filled out form with our info, swiped credit card for security deposit, got our room key. We came at midnight showing him that we have pending transaction on our credit card for security deposit. He didn’t even want to look at it. He said that in his computer doesn’t show that, and we are not even allowed to be in our room. He said that only option that we have is to swipe the card again or leave the hotel. He was demanding us to swipe the card one more time which we didn’t want to do cause its already was showing the transaction. We ask for the boss or supervisor or manager. He said that he is the boss and he is not gonna call anyone. He start raising his voice to us- which is very inappropriate behavior with the customer. My husband told him that we are gonna record our conversation because he is crossing the line of behavior. As soon as he saw that we are recording our conversation he changed the tone, changed the manner talking, he said that he is gonna fix everything, he apologized and let us go. Around 12:30 we returned back in our room, we went to sleep, and at 1:00 am he called again , woke us up to say that he fixed everything and that we are good. That was the worst costumer service we’ve ever experienced. I think that person needs to go back to first grade."