奥兰多普安特奥兰多购物中心附近酒店

“The only positives of this hotel are its convenient location and low price — unfortunately, everything else was disappointing. The room itself had multiple issues: stained pillows, a leaking refrigerator, and a noticeable musty smell throughout the room. However, the most unacceptable part of the stay was the housekeeping service. During room cleaning, the staff knocked over everything that was placed on the countertop, left the mess as it was, and failed to collect the trash altogether. This……

“Booked 5 days in this hotel, look, 5 days, 5 days, no one from the cleaning staff came to clean my room, on the 4th day, I called the front desk and asked someone to come to my room, but sadly, the cleaner just brought new towels and took away the dirty trash, that's it, didn't take away the dirty towels, on the 5th day I didn't even have enough shower gel and shampoo, please don't book this hotel, please don't book this hotel, please don't book this hotel, go to Holliday inn”

“Definitely the worst experience I ever had. A strong moldy smell in the room. They didn’t provide shampoo or body wash. You have to go to the frontdesk to get a hairdryer. No room cleaning, no towel changes, no fresh sheets during 5 days I stayed there. A/C is extremely noisy. One thing is extremely rude and ridiculous is that a lady called me half a day after I have checked out, accusing me of taking others cards. At first I thought she was talking about the entry cards of the room. I……

“Truly impeccable.”

“Nice”

“Very good accommodation experience！ This hotel is very new and well-equipped. There is a shuttle bus to the park every 20 minutes, which is very convenient. The hotel's swimming pool is also very good, and the children can play in the pool while watching movies in the evening.”

“I reserved 5 Rooms for 5 persons at 12/4-12/5 from “Hotels.com”, and I choose “Pay at property” , which means the receipt will provided by Mai Hana. But Mai Hana reject my request and I don't know how to approch "Hotels.com", and call Mai Hana & writing still not receive Mai Hana's help. ”

“非常好 性价比 拉满 唯一没有 就是机场班车 完美 ”

“整体环境一般，但地理位置优越，去各个主题公园都很近。”

“Dear Hotel Management, I am writing to complain about a wrongful, unexplained charge of $700 at check-out. I had already pre-paid $600 for my room online. At check-in, staff only mentioned an extra $200 would be required. But upon check-out, I was charged $700 with no reason or itemized breakdown provided. This is misleading and unprofessional. I demand that you immediately clarify what the $700 covers, reverse any incorrect charge, and issue a full refund for the overpayment. I expect a……

“OK”

“多个门锁已经坏了，不能够自由地拿拿钥匙来打开，而且不是一个房间是很多房间，每次要叫服务员的打开非常不方便”

“First time to this hotel. Excellent service and so convenient for park access.”