Get an overview of this hotel4-star hotel with outdoor pool and spa tub

Location

Located in the heart of Port Douglas, this hotel is within a 5-minute walk of St Mary's by the Sea Chapel and Sugar Wharf. Court House Museum and Marina Mirage are also within 10 minutes.

Hotel Features

Along with an outdoor pool, this smoke-free hotel has a spa tub and WiFi in public areas. Self parking is free. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite.

Room Amenities

All 49 rooms provide balconies, WiFi, and cable TV. Other amenities available to guests include coffee makers, ceiling fans, and hair dryers. Weekly housekeeping is available.

Hotel Amenities

Hotel Amenities

Mantra Heritage features an outdoor pool and a spa tub. Public areas are equipped with high-speed wireless Internet access (surcharge). This Port Douglas hotel also offers tour/ticket assistance, barbecue grills, and a garden. Complimentary self parking is available on site.

Mantra Heritage is a smoke-free property.

  • Total number of rooms - 49 
  • Number of floors - 4 
  • Barbecue grill(s) 
  • Hair salon 
  • Airport transportation 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Laundry facilities 
  • Garden 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Smoke-free property 
  • Spa tub 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Laundry facilities  

Internet

Available in all rooms: Wireless internet access ( AUD 15.00 per day )

Available in some public areas: Wireless internet access ( AUD 15.00 per day )

Parking

Free self parking

Room Amenities

  • Weekly housekeeping provided 
  • Balcony 
  • Air conditioning 
  • Ceiling fan 
  • Phone 
  • Coffee/tea maker 
  • Private bathroom 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board 
  • Cable TV service 
  • WiFi (surcharge) 
  • Connecting/adjoining rooms available 

Nearby Things to Do

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

Check-in time ends at 6 PM

Minimum check-in age is 18

Check-in time starts at 2 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: AUD 15.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15.00 per day (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Mantra Heritage
  • Mantra Heritage Hotel
  • Mantra Heritage Hotel Port Douglas
  • Mantra Heritage Port Douglas
  • Mantra Heritage Port Douglas Hotel Port Douglas
  • Port Douglas Mantra Heritage

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.



Mantra Heritage ratings based on 44 Verified Reviews

Learn more.
3.9 out of 5
84% of guests recommend
3.6 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
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Good location

1 out of 5
by from sydney
Posted Dec 30, 2016
First room was dusty not clean the tv blew up the next day they up grader us to a spa sweet the spa had white stuff floating in it use your imagination an cleaning in room no clean towels, the towel for the the spa had a big stain on it just over all not up to scratch Staff were ok
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Most central

5 out of 5
by
Posted Dec 21, 2016
A really lovely place to stay, lovely rooms, great staff, fab pools! Also can't beat it's central location on Macrossan Street. Have stayed here before and will certainly be back!
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:-) A Lovely Stay

5 out of 5
by from Melbourne, Australia
Posted Nov 17, 2016
Pros: We were even lucky enough to have a local Green Tree Frog (I've nicknamed Ernie) share our porch/verandah!
Location: Very close to the Marina, main street and a stone throw away from 4 mile beach. Great location!!
Reception staff at Mantra Heritage were always friendly and helpful. In particular - Emily, was well presented, thoughtful and professional when providing information and tour booking assistance for us. The facilities at the hotel itself are a bit dated but nonetheless still very clean and comfortable. Any issues we had was resolved quickly. The nbeds were comfortable, and overall it was a peaceful environment for some shut eye. The pools and sundecks were lovely. Highly recommended for couples and young families.
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Great apartments in prime location

4 out of 5
by from Melbourne
Posted Sep 22, 2016
Fantastic apartment on macrossan street. Right in the heart of where you need to be whether dining, exploring the markets, the lookout or heading to the marina. The two pools are beautiful and clean with friendly staff always willing to help. My only concern is the bed. We stayed 4 nights and on one night slept on the couch because it was too hard.
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great locaion

3 out of 5
by
Posted Sep 12, 2016
great location. balconies to our apartment were dirty and never cleaned, likewise outdoor furniture. our king size beds were two singles tied together with plastic shopping bags and consequently the beds moved about. reception unattended at night and consequently tended to be noisy at night in the pool area. we were in 1401 which had no lift access.
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Small smelly room, no view, no couch, bad bed

2 out of 5
by from vic
Posted Aug 10, 2016
Room was not represented accurately when booking. Very dated, bad odour, no couch, terrible outdoor area. Noisy - children running past, doors banging, traffic.
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Right in town close to shops and restaurants

4 out of 5
by from Gold Coast
Posted Aug 6, 2016
Pros: The pool was amazing
Cons: The rooms looked a little tired
Location: Everything is close by, shop, restaurants and marina
Great hotel would book the swim out room next time
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Great location in the centre of town

3 out of 5
by from Tolmie
Posted Jul 24, 2016
Rooms were clean, for the cost of the room at $178 per night we expected the rooms would be serviced daily, none of the booking info stated otherwise, pool area's are great. Just didnt feel it was great value for money
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Good location

4 out of 5
by from Melbourne
Posted Jul 19, 2016
Overall we enjoyed our stay, the hotel staff were very friendly and the location is perfect for just wandering around Port Douglas. The room itself was a good size and quiet even though we were above the Main Street of Port Douglas. Upon entering I thought the room was clean, however, within 1min of putting my 8 month old on the ground to crawl around her legs and feet were black so the floors were not clean after all! The bathroom was big with a great spa shaped bath (kids loved it!), however it had mouldy grout and silicone as well as a big mouldy patch in the corner of the ceiling which was a bit off putting. The bed was uncomfortable and both my husband and I had sore backs after sleeping in it all week. The pool area is great. If you're looking for a room to just sleep in while you're out exploring the area then this hotel is perfect.
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Very disappointing

2 out of 5
by
Posted Jul 4, 2016
Pros: Location
Cons: Cleanliness standards I suggest that your staff go into the rooms and turn all the switches on and off to ensure that they work
Location: Everything accessible from the main street.
We had booked a hotel room as we would be out and about for most of our stay. Upon arriving we were extremely disappointed with the room - especially the cleanliness. The toilet had been used and not flushed and there was hair on the seat, the shower also had hair on the walls and visible soap scum on the base, shower soap dish also disgusting. This appears that the bathroom was not cleaned before our arrival. There were drips on the walls which could probably have been wiped off easily. The fan above the bed was so rusty it was an eyesore, not to mention the mouldy smell as soon as you walked in the room. And to top everything off, the spa on the balcony was broken - the dials for the jets on the left hand side were broken, when we went to turn it, it came off! I asked the reception staff if an upgrade was possible, but as it was peak time, nothing was available (we were staying for 6 nights). The second day we were out all day on a tour so it wasn't possible to speak to anyone. On the third day I managed to speak to the manager who gave us a complimentary upgrade to a one bedroom apartment. This new room was much cleaner than the first but also had it's fair share of maintenance issues (we left a list for the staff when we left as these issues didn't affect us too much): exhaust fan in kitchen broken, fan knob in bedroom broken, globe above couch out, bathroom door got stuck. We will never come here again.
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