评分基于 532 条真实点评

4.5 / 5
100% 住客推荐
4.6 客房清洁度
4.5 服务和员工
4.6 客房舒适度
4.6 酒店条件
Expedia 亿客行 真实点评
3/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2024年6月2日 发布在:Expedia
5/5
用户:真实旅客

发布日期:2024年5月24日 发布在:Expedia
Easy check in! Clean nice room!
酒店管理层的评论
2024年5月24日,回复:酒店管理层 Sophia CSR
Hi Amanda,Glad to hear that you had an easy check-in experience and that you found your room clean and comfortable. Providing seamless check-in and clean accommodations is our priority. Thank you for your positive feedback, and we hope to have the pleasure of hosting you again in the future!
1/5
用户:真实旅客 来自:California

发布日期:2024年5月21日 发布在:Expedia
We have stayed at this property multiple times. It will never happen again. Our room had a horrible fish stench. They said they were unable to move us as all rooms were booked. After trying to keep the door open and air fresheners, we asked the desk person to come smell the room. He reluctantly came upstairs acknowledging there was a problem; however, wasn’t stated it wasn’t his fault. The hot breakfast items were non-existent by 8:45 am. So disappointed in the property and staff on duty.
酒店管理层的评论
2024年5月23日,回复:酒店管理层 Customer Care Team
Dear Rick, we are incredibly sorry to hear you faced such a bad experience while staying at our hotel. We apologize profusely for all our shortcomings that derailed your guest experience! We’re grateful to know your insights and valuable suggestions regarding the areas where you feel improvement is the need of the hour. We intend to work on these areas and improve our facilities to match the value we wish to serve our beloved guests. Please feel free to reach out to us with more feedback. We hope to provide you with an excellent Hotel Pryor service in the future!Best Regards, Hotel Pryor Guest Experience Team
4/5
用户:真实旅客

发布日期:2024年5月20日 发布在:Expedia
Excelente
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Sophia CSR
Hi Kalra,A hearty thanks for your generous comment about our excellent hotel service. We are happy you had a nice stay with us. We hope to see you soon again and thank you for staying with us.
5/5
用户:真实旅客

发布日期:2024年5月20日 发布在:Expedia
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Sophia CSR
Hi Roy,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!
5/5
用户:真实旅客

发布日期:2024年5月19日 发布在:Expedia
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
3/5
用户:真实旅客

发布日期:2024年5月17日 发布在:Expedia
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Customer Care Team
Dear Eryka, thank you for taking the time to review your stay at Hotel Pryor. It is a matter of honor to get a good rating from our guests, so we are excited to know that you had a satisfying experience at the hotel. The quality of our services grows better as we receive active feedback from our customers, so we thank you for letting us know our cleanliness and staff support disappointed you. We wish to improve our services and provide the best guest experience for each customer. We sincerely hope you will consider staying with us again for an enjoyable and entirely comfortable holiday at our hotel.Best Regards, Hotel Pryor Guest Experience Team
4/5
用户:真实旅客

发布日期:2024年5月17日 发布在:Expedia
Easy parking
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Sophia CSR
Hi Joe,We wanted to say thanks for your recent stay here at our hotel! We are glad you liked our easy parking. We can’t wait to welcome you home again soon!
5/5
用户:真实旅客

发布日期:2024年5月14日 发布在:Expedia
It was very clean and quiet. Breakfst was pretty good
酒店管理层的评论
2024年5月16日,回复:酒店管理层 Sophia CSR
Hi Kathy,Thank you for your kind words! We are delighted to hear that you found our place clean and quiet, and that you enjoyed the breakfast. Your feedback is greatly appreciated, and we look forward to welcoming you back soon!
4/5
用户:真实旅客

发布日期:2024年5月13日 发布在:Expedia
Overall good hotel, they were great and help us have early check in when we arrived. Hotel is newer. We didn’t try breakfast, but heard from other family staying there it was good.
酒店管理层的评论
2024年5月14日,回复:酒店管理层 Sophia CSR
Hi Nikki,We get inspired by the great feedback and comments we receive from the guests like you! Our Team thanks you for your support and are so glad we were able to provide you with a good experience. We assure you the best of our services at all times.