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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

VIP Access

Tortuga Bay Hotel

Star Rating
5 out of 5

Photo gallery

Featured Image
Private beach
Private beach
Private beach
Outdoor pool, pool umbrellas

Guest reviews

4.8/5 Exceptional
59 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Free Airport Shuttle

Map

Higuey, Punta Cana, La Altagracia

Explore the area

Popular LocationPunta Cana Beach1 min walk
Popular LocationIndigenous Eyes Ecological Park6 min drive
AirportPunta Cana (PUJ-Punta Cana Intl.)7 min drive
Popular LocationCorales Golf Course12 min drive

Choose dates to view prices

  • Suite, 2 Bedrooms, Kitchenette, Ocean View

    Photos of Suite, 2 Bedrooms, Kitchenette, Ocean View

    Room amenities

    • 3336 sq ft
    • Ocean view
    • Sleeps 6
    • 1 King Bed and 2 Double Beds
    More detailsSuite, 2 Bedrooms, Kitchenette, Ocean View

  • Junior Room, Balcony, Ocean View

    Photos of Junior Room, Balcony, Ocean View

    Room amenities

    • 1130 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Room, Balcony, Ocean View

  • Suite, 2 Bedrooms, Kitchenette, Beachfront

    Photos of Suite, 2 Bedrooms, Kitchenette, Beachfront

    Room amenities

    • 3336 sq ft
    • Beach view
    • Sleeps 6
    • 1 King Bed and 2 Double Beds
    More detailsSuite, 2 Bedrooms, Kitchenette, Beachfront

  • Junior Room, Balcony, Beachfront

    Photos of Junior Room, Balcony, Beachfront

    Room amenities

    • 1130 sq ft
    • Beach view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Room, Balcony, Beachfront

About this area

Punta Cana

Located in Punta Cana, Tortuga Bay Hotel is near the airport and on a private beach. Shoppers can check out Downtown Punta Cana, while everyone can enjoy the natural beauty of Punta Cana Beach and Juanillo Beach. Traveling with kids? Consider Manati Park Bavaro and Dolphin Explorer. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water.

Visit our Punta Cana travel guide
Map
Popular Location

What's nearby

  • Punta Cana Beach - 1 min walk
  • Indigenous Eyes Ecological Park - 6 min drive
  • Corales Golf Course - 12 min drive
  • Juanillo Beach - 15 min drive
  • Scape Park - 22 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 7 min drive
Questions about this property?Find answers

About this property

Tortuga Bay Hotel

Hotel with private beach, full-service spa
Spend the day relaxing at Tortuga Bay Hotel's private beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 30 rooms provide free WiFi and free wired Internet, plasma TVs with satellite channels, and conveniences like sitting areas and microwaves. Other amenities available to guests include balconies, 24-hour room service, and DVD players.
Tortuga Bay Hotel offers 30 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets and premium bedding. 37-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Punta Cana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a private beach, a golf course, outdoor tennis courts, and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Six Senses Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitization guidelines of Safe Travels (WTTC - Global)
Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Contactless check-in and check-out

Safety measures

Individually-wrapped food options available through room service
Hand sanitizer provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Free valet parking
  • Free 24-hour roundtrip airport shuttle
  • Free area shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 8 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Ecotours
  • Full-service spa
  • Golf course
  • Golf driving range
  • Health club
  • Horse riding/rentals
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina onsite
  • Pool umbrellas
  • Private beachfront location

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Frette Italian sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 37-inch plasma TV
  • DVD player
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from April 3 2020 to September 19 2020 (dates subject to change).
The property is closed in September.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Up to 50 lbs

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bay Hotel
Hotel Tortuga Bay
Tortuga Bay
Tortuga Bay Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Punta Cana
Tortuga Hotel
Tortuga Bay Hotel Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Hotel Hotel Punta Cana

Frequently asked questions

Can I cancel my reservation for free at Tortuga Bay Hotel and receive a full refund?
Yes, Tortuga Bay Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Tortuga Bay Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
Yes, this property allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per pet, per night.
How much is parking at this hotel?
Self parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 3 PM–midnight.
What time is check-out at Tortuga Bay Hotel?
Check-out is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this hotel located?
Nestled on the beach, this Punta Cana hotel is just steps from La Cana Golf Course and Punta Cana Beach. Indigenous Eyes Ecological Park is 1.8 mi (3 km) away.

Guest reviews

Overall score and ratings for Tortuga Bay Hotel

4.8
Exceptional
59 reviews
5 - Excellent
52
4 - Good
5
3 - Okay
1
2 - Mediocre
1
1 - Poor
0
4.9
Cleanliness
4.8
Service and Staff
4.9
Amenities
4.9
Property condition

5/5 Excellent

Verified traveler
Jan 22, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan 2020

5/5 Excellent

Verified traveler
Dec 23, 2019
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Dec 2019

5/5 Excellent

Verified traveler
Traveled with family
Dec 8, 2019
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Attention to detail was exceptional! It is a perfect size with unbelievable beach access, service and food!

Stayed 4 nights in Dec 2019

5/5 Excellent

Verified traveler
Traveled with family and small children
Dec 3, 2019
  • Liked: Cleanliness, staff & service, property conditions & facilities

Gorgeous property with spacious and beautiful villas. Will definitely return.

Stayed 5 nights in Nov 2019

5/5 Excellent

Domingo
Traveled with family and small children
Nov 25, 2019
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a unique experience. The Beach front provide view for amazing sunrise and sunset. The service was excellent, our Villa Manager (Luis) was very creative and prepared few surprises for me and my wife for our wedding anniversary. I would like to special thanks to Melissa Espinal (Reservations) for the service provided and we received everything we asked and more. The welcome process was very nice and warm, thanks Luis (Reception). The dinner was at Bamboo restaurant the food was amazing and the service the best. Thanks Carlos (waitress) The beach was Ok because the seagrass at the beach in front of the villages but you can find a better spot 100 meters to your left. We also visited la Reserva Ojos Indígenas which is an amazing natural park with beautiful lagoons and it was free because we were staying at Tortuga Bay. This is a must in Punta Cana. We spend only 1 night but it was amazing. Note: we traveled with a baby and the hotel.l provided a baby crib.

Stayed 1 night in Nov 2019

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