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Quinta Río Boutique Hotel

3.0 star property
Find your perfect retreat in Downtown Querétaro’s charming boutique hotel where tranquility meets adventure.

Choose dates to view prices

Downtown Querétaro's Quinta Río Boutique Hotel offers a serene oasis with a garden and outdoor pool. Enjoy continental breakfast, connect to WiFi, and relax by the lobby fireplace or explore nearby attractions with tour/ticket assistance.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

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Policies

Check-in

Check-in time starts at 3 PM

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night

Up to 15 lbs per pet

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 300 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Quinta Río Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is Quinta Río Boutique Hotel pet-friendly?

Yes, this property allows pets with a maximum weight of up to 15 lbs per pet. There's a fee of MXN 300 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Quinta Río Boutique Hotel?

Check-in begins at 3 PM.

What time is check-out at Quinta Río Boutique Hotel?

Check-out is at noon.

Does Quinta Río Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Quinta Río Boutique Hotel located?

Located in Downtown Querétaro, this hotel is within 1 mi (2 km) of Centro Cultural Casa del Faldón and Aqueduct of Santiago de Querétaro. Church of the Congregation of Our Lady of Guadeloupe and Marista University of Querétaro are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 69 out of 177 reviews
Rating 8 - Good. 73 out of 177 reviews
Rating 6 - Okay. 19 out of 177 reviews
Rating 4 - Poor. 10 out of 177 reviews
Rating 2 - Terrible. 6 out of 177 reviews

Reviews

Verified

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Room comfort

Una noche más ya no

Está ubicado en una zona poco agradable y dentro de un restaurante de mariscos no tan bien . El servicio y atención excelente . El lugar muy pequeño , nada cómodo , escaleras muy chicas y no es un hotel de 4.5 llegará a 2
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Servicio excelente la habitación que me dieron me gusto
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación, atención excelente e información clara. Te indican lo que incluye el desayuno al llegar, cuando lo tomas entregan algo distinto, satisfecho pero no al 100. La alberca es mucho más chica de lo que se aprecia en las fotos. Sin embargo lo recomiendo para tomar un descanso en fin de semana.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable situé à 10 mn à pied du centre historique, chambre hyper propre et spacieuse, petite terrasse joliment décorée au bord de la piscine où l'on peut prendre le petit-déjeuner, personnel disponible et sympathique, ce séjour dans cet établissement restera un très bon souvenir.
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio y hotel muy limpio y acogedor

Me gustó mucho el lugar, el servicio es excelente, el personal del hotel es muy amable (excepto por una señora de cabello claro que estaba en la recepción el día que llegué y me pidió esperar afuera de una manera muy grosera, pero lo volví q verla). Si llevas mascotas el lugar es muy agradable para ellos también; la alberca es pequeña, pero el agua es templada, perfecta para relajarse. Lo único que creo que podría mejorar es que el desayuno incluido contenga huevos y no se tenga que pagar aparte.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Excelente el trato tan servicial de Víctor Hugo, las facilidades de acceso si es un poco complicado para llegar, pero el baño si es muy reducido
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Hilda Maria

Liked: Cleanliness, staff & service
Disliked: Room comfort
Muy ruidoso el restaurante que ahora ocupa el lugar de la recepción, no hay donde estacionarse, incomodo
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar fue muy cómodo, limpio y acogedor, aceptaron con gusto a mis perros. Los únicos comentarios que puedo hacer es que ofrecen el desayuno incluído, pero no mencionan que solamente es café, pan tostado y jugo. Y que la tarifa por mascota es por noche y que tampoco esto está especificado a la hora de reservar. Fuera de eso nuestra estancia fue muy placentera.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ended

Excellent place to stay
Stayed 1 night in Dec 2019
Verified

8/10 Good

JOSE ALBERTO

Liked: Cleanliness, property conditions & facilities, room comfort

Mal estacionamiento

Mentira lo del estaciomiento dejaron mi coche afuera del hotel
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy atentos y amables, buenos detalles. El desayuno que incluye es café, jugo y pan tostado de paquete, si se quiere ampliar, hay un cargo adicional
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

James

Disliked: Property conditions & facilities, room comfort

Hotel has noisy bar, cannot sleep until 1-2:30am

This hotel's advertising is very misleading. They operate a very noisy bar upstairs and downstairs at the corner of the property, only about 20 to 40 feet from the rooms. The bar plays music extremely loud and doesn't close until 1am during the week and 2:30am on the weekends. It is very difficult to sleep until they close. Also, there is a loud train that runs nearby about every 90 minutes that adds to the noise. I could live with the train but not the loud bar. I cannot in good conscience recommend this hotel to anyone who needs a good night's sleep. The hotel staff were pleasant but had no control over the bar. The continental breakfast consisted of only juice, coffee and toasted bread and was brought out to the patio table in the morning.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Martin Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empfehlenswert

Wunderschönes kleines Hotel unweit der Altstadt.
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have electrical power, we paid the night, but we coulnt check in.
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Alma Rosa

Disliked: Cleanliness, property conditions & facilities, room comfort

Totalmente insatisfecha.

El agua fría para bañarse, no tenía foco la lámpara del buró, el tapete del baño con hongos. En el baño había una cucaracha viva que tuvimos que matar. El costo es alto para la calidad del hotel. Recomiendo mejor una cadena hotelera con prestigio.
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
El hotel es bueno pero le falta mantenimiento a la habitación, estaba mucho más chica que lo muestran las fotos, faltaba lámpara y el teléfono no servía y la señora de la recepción insinuó que la habíamos descompuesto porque antes de nosotros estaba bien, le faltaba toda la roseta de la pared, no había forma que nosotros la hubiéramos descompuesto
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

ALEJANDRA FABIOLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpio y céntrico.

Muy cómodo limpio, el agua de la alberca caliente y excelente atención. Volvería a hospedarme en mi próxima visita, es céntrico.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Maria Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Súper recomendable

Súper agradable y muy muy amable el chico que me recibió. De verdad que una atención excepcional.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable, el lugar es bastante tranquilo
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Gabriela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Buena localización, bonito lugar pero mal servicio

Está bonito el lugar y céntrico. Sin embargo no están actualizadas las fotos, para entrar debes atravesar un bar, y no sabes por donde entrar. La atención de la recepcionista de la tarde-noche es pésima, no tiene cultura de servicio... Los chicos de la mañana muy atentos, felicidades a ellos. El desayuno continental es solo pan tostado bimbo con jugo de caja. El estacionamiento de comparte con el bar, por lo que el valet mueve todo el tiempo el carro ya que es pequeño el lugar. En nuestro caso se quedó toda la noche en la calle el carro. No considero que sea boutique.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Jacobo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusto nada del hotel, empezando porque no tiene un estacionamiento adecuado, hay que buscar en donde se puede quedar uno, pésimo servicio de recepción, cero actitud de la persona, no hay un responsable para dar soluciones, no hay personal para atender a los huespedes, las habitaciones no tienen nada que ver con lo que son en realidad, camas muy dañadas que no puedes descansar, toallas demasiado desgastadas, hay un bar dentro del hotel que hasta la madrugada cierra y todo el ruido lo tienes en las habitaciones, no tienen aire acondicionado es un ventilador que tienes que soportar el ruido que hace toda la noche, y por ultimo, abuso de confianza te hacen el cobro antes de que llegues a hacer el check in, si es que elegiste el pago hasta llegar al hotelucho.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar para bajar las maletas es muy incomodo ya que lo tiene es que hacer en la calle y en doble sentido
Stayed 1 night in Jul 2019
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Staff went above and beyond. Good location, walking distance to the Historical Center of the city. However, there was some noise from the very popular restaurant next door, as well as a loud train every few hours. The breakfast included with the room was very sparse (toast coffee and oj), although alternatives can be ordered for an extra charge. Room are small and basic , but incredibly clean and well maintained. Wifi signal very weak.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice private spot location and well maintained property. The rooms were clean and organized.
Stayed 2 nights in Jun 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
No es lo que ponen en las fotos. Para empezar cambiaron la fachada del lugar y nos fue complicado encontrarlo porque se encuentra unido a un restaurante-bar. No cuentan con estacionamiento y el personal (principalmente la recepcionista) no se coordina con el personal del restaurante para el vallet parking. Además el ruido del restaurante- bar es súper incomodo, llega a las habitaciones y por las noches es difícil conciliar el sueño. La alberca está muy sucia, no le dan el mantenimiento que uno espera. Sugiero que actualicen sus fotos y la recepcionista tenga más tacto con su personal.
Stayed 2 nights in Jun 2019