Candlewood Suites Richmond-South, an IHG Hotel

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Room amenity

Overview of Candlewood Suites Richmond-South, an IHG Hotel

Candlewood Suites Richmond-South, an IHG Hotel

2.5 star property

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
4301 Commerce Rd, Richmond, VA, 23234

Explore the area

  • Popular LocationVirginia Museum of Fine Arts11 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)16 min drive
  • Popular LocationRichmond Raceway17 min drive
  • Popular LocationUniversity of Richmond18 min drive

Choose dates to view prices

About this area

Richmond

Candlewood Suites Richmond-South, an IHG Hotel is located in North Chesterfield, a neighborhood in Richmond. The National and Altria Theater are cultural highlights, and travelers looking to shop may want to visit Broad Street and Carytown. Putt-Putt Fun Center and Science Museum of Virginia are also worth visiting.

What's nearby

  • Virginia Capital Trail: Richmond Trailhead - 10 min drive
  • Virginia Museum of Fine Arts - 11 min drive
  • Edgar Allan Poe Museum - 12 min drive
  • Richmond Raceway - 17 min drive
  • University of Richmond - 18 min drive

Getting around

  • Richmond Main Street Station - 9 min drive
  • Richmond Intl. Airport (RIC) - 16 min drive

About this property

Candlewood Suites Richmond-South, an IHG Hotel

Richmond hotel in North Chesterfield with 24-hour fitness center and 24-hour business center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Weekly housekeeping is available.
Candlewood Suites Richmond-South, an IHG Hotel offers 104 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness center

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business center

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Travelers also viewed these properties

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Policies

Check-in

Check-in from 3 PM - anytime

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per week
Service animals are welcome
2 per room (up to 50 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per pet, per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites Aparthotel Richmond-South
Candlewood Suites Richmond-South
Candlewood Suites Richmond-South Aparthotel
Candlewood Suites Richmond South
Candlewood Suites Richmond

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 61 out of 227 reviews
5 - Excellent 27%
Rating 4 - Good. 86 out of 227 reviews
4 - Good 38%
Rating 3 - Okay. 34 out of 227 reviews
3 - Okay 15%
Rating 2 - Poor. 19 out of 227 reviews
2 - Poor 8%
Rating 1 - Terrible. 27 out of 227 reviews
1 - Terrible 12%

3.7/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

3.6/5

Eco-friendliness

4/5 Good

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I was comfortable
Stayed 1 night in Jun 2022

1/5 Terrible

Traveled with partner
They have bed bugs and did not give us our refund of 60$ for the times we checked in.
Stayed 2 nights in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and the bed was comfortable.
Stayed 1 night in May 2022

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I was sitting on my bed and a bug was in the bed with me . I immediately checked out of the hotel . Cleanliness should be a priority.
Stayed 1 night in May 2022

4/5 Good

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very few restaurants close by. Hotel was nice.
Stayed 1 night in Apr 2022