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Candlewood Suites Richmond-South, an IHG Hotel

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In-room safe, desk, laptop workspace, blackout drapes
Room amenity
Check-in/check-out kiosk
In-room safe, desk, laptop workspace, blackout drapes

Overview of Candlewood Suites Richmond-South, an IHG Hotel

Candlewood Suites Richmond-South, an IHG Hotel

2.5 star property
7.2 out of 10 Good
7.2/10 Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
4301 Commerce Rd, Richmond, VA, 23234

Explore the area

  • Popular LocationJames River7 min walk
  • Popular LocationCanal Walk8 min drive
  • Popular LocationEdgar Allan Poe Museum8 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)16 min drive

Room options

About this area


Candlewood Suites Richmond-South, an IHG Hotel is located in North Chesterfield, a neighborhood in Richmond, and is in the suburbs. Shockoe Slip and American Civil War Center at Historic Tredegar are local landmarks, and the area's natural beauty can be seen at Pocahontas State Park and Henricus Historical Park. Putt-Putt Fun Center and Science Museum of Virginia are also worth visiting.

What's nearby

  • James River - 7 min walk
  • Shockoe Slip - 6 min drive
  • Canal Walk - 8 min drive
  • Edgar Allan Poe Museum - 8 min drive
  • Broad Street - 11 min drive

Getting around

  • Richmond Main Street Station - 9 min drive
  • Richmond Intl. Airport (RIC) - 16 min drive


  • Bojangles' Famous Chicken 'n Biscuits - 6 min drive
  • McDonald's - 4 min walk
  • Burger King - 3 min drive
  • Taco Bell - 3 min drive
  • Little Caesars Pizza - 7 min drive

About this property

Candlewood Suites Richmond-South, an IHG Hotel

Hotel located in North Chesterfield
At Candlewood Suites Richmond-South, an IHG Hotel, you can look forward to a terrace, dry cleaning/laundry services, and a 24-hour gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Breakfast (surcharge), self parking (surcharge), and express check-out
  • A front-desk safe, barbecue grills, and outdoor furniture
  • A 24-hour front desk, smoke-free premises, and an elevator
  • Guest reviews say good things about the helpful staff and WiFi
Room features
All 104 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and separate dining areas. Guests reviews say good things about the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for lunch
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge; includes in/out privileges)
  • Uncovered extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM–9:00 AM for a fee: USD 5–25 for adults and USD 5–25 for children

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area


  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Weekly housekeeping

Business services

  • 24-hour business center


  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility available in select rooms
  • Lever door handles
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk


  • Smoke-free property

Room amenities


  • Bedsheets provided
  • Blackout drapes


  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels


  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster


  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Similar properties



Check-in from 3 PM - anytime


Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 150.00 per pet, per week
Service animals are welcome, and are exempt from fees
2 per room (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5.00–25.00 for adults, and USD 5.00–25.00 for children
  • Pet fee: USD 150.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Aparthotel Richmond-South
Candlewood Suites Richmond-South
Candlewood Suites Richmond-South Aparthotel
Candlewood Suites Richmond South
Candlewood Suites Richmond

Frequently asked questions

Is Candlewood Suites Richmond-South, an IHG Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 150.00 per pet, per week. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Richmond-South, an IHG Hotel?

As of Jun 11, 2023, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond-South, an IHG Hotel on Jun 14, 2023 start from $100.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Richmond-South, an IHG Hotel?

Self parking is available for a fee. Extended parking is available for a fee.

What time is check-in at Candlewood Suites Richmond-South, an IHG Hotel?

Check-in is from 3 PM - anytime.

What time is check-out at Candlewood Suites Richmond-South, an IHG Hotel?

Check-out is at noon.

Where is Candlewood Suites Richmond-South, an IHG Hotel located?

Located in North Chesterfield, this hotel is 0.3 mi (0.5 km) from James River and within 6 mi (10 km) of Hunter Holmes McGuire VA Medical Center and Shockoe Slip. Virginia Commonwealth University and Broad Street are also within 9 mi (15 km).




Rating 10 - Excellent. 92 out of 303 reviews" "
" "10 - Excellent 30%
Rating 8 - Good. 98 out of 303 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 45 out of 303 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 29 out of 303 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 39 out of 303 reviews" "
" "2 - Terrible 13%




Staff & service




Property conditions & facilities




2/10 Terrible


Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was horrible. The room reeked of smoke, there was loud hammering upstairs at 8am on Sunday morning. It was a disgusting room. First we were given the wrong room that didn’t meet our needs (we registered for 3 people supposed to have a bed and pull out but we’re given just one bed). The room we were moved to has cigarette burns on the couch and the counter and reeked of smoke. There were stains on the floor and ceiling. We were in town for our daughter’s graduation so didn’t have time to find a new place but we were horrified at the condition of the room.
Stayed 1 night in Jun 2023

10/10 Excellent


Stayed 3 nights in May 2023

10/10 Excellent


4/10 Poor


Disliked: Cleanliness, amenities, property conditions & facilities
I did not get the room I paid for had to settle for a smaller room
Stayed 3 nights in Apr 2023

10/10 Excellent


Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was full of cigarette smoke and I was told by the staff they don’t have another room to give me it was the worst experience I’ve had with a hotel room
Stayed 2 nights in Apr 2023

6/10 Okay


Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the room. It was fine. No hand soap, the carpet had stains and trash on it.
Stayed 1 night in Apr 2023

6/10 Okay


Business traveler, Traveled with partner
The room was decent but somethings need improvement. My door was hard to open and coffee pot/silverware was kinda dirty. Website said there will be breakfast and it wasn't and a deposit was required but not mentioned on Website
Stayed 2 nights in Apr 2023

2/10 Terrible


Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches all over. Shower was broken. Staff did not seem to be surprised.
Stayed 1 night in Apr 2023

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price point and it had a full size frdige.
Stayed 3 nights in Mar 2023

10/10 Excellent


Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall great stay. Came for Nascar about a 15 min drive to track. The chairs in the room could use some attention but they do the job.
Stayed 2 nights in Apr 2023

General hotel information

Reasons to Book
Comfortable Beds & Room Cleanliness
Star Rating
Nearest Airport
Richmond, VA (RIC-Richmond Intl.)
4301 Commerce Rd, Richmond, VA