Iberostar Waves Tucán - 全包有游泳池吗？

是的，此住宿设有4 个室外游泳池和儿童游泳池。游泳池开放时间：7:00–19:00。

Iberostar Waves Tucán - 全包允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Iberostar Waves Tucán - 全包的停车费是多少？

该住宿免费提供自助停车。

何时可在Iberostar Waves Tucán - 全包办理入住？

开始办理入住：15:00；停止办理入住：23:00。在限定时间内可安排延迟入住。

何时可在Iberostar Waves Tucán - 全包办理退房？

退房时间为 11:00。延迟退房会收取费用（视客房供应情况而定）。

Iberostar Waves Tucán - 全包提供全包式服务吗？

是的，这是全包式住宿。活动包括：帆板运动、浮潜、划皮艇等等。

Iberostar Waves Tucán - 全包的地址在哪里？

这家普拉亚卡住宿依傍着海滩，距离第五大道、普拉亚德尔卡曼海运码头和卡门海滩主海滩不到 5 公里。而且，距离马米塔斯海滩和探索主题公园不到 5 公里。

Iberostar Waves Tucán - 全包点评、优惠和照片 2025

Q: Iberostar Waves Tucán - 全包允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: Iberostar Waves Tucán - 全包的停车费是多少？

该住宿免费提供自助停车。

10/10 超赞

Qiong

与家人及幼儿出行

2025 年 7 月 7 日

满意：服务设施，清洁度

食物味道好，员工友善，娱乐节目安排得很趣味。

2025 年 7 月入住 5 晚

10/10 超赞

Huanming

与配偶出行

2022 年 8 月 10 日

满意：清洁度、员工和服务、住宿条件和设施

Nice one if you plan go to X park.

2022 年 8 月入住 1 晚

10/10 超赞

Maria D DeLourdes

2025 年 7 月 13 日

满意：清洁度、服务设施、住宿条件和设施

Excellent location, food, natural environment, on-site entertainment,

2025 年 7 月入住 8 晚

6/10 一般

Mary

与家人及幼儿出行

2025 年 7 月 12 日

满意：清洁度

This is a beautiful resort. Absolutely gorgeous. And the food is great! However, the service factor that is usually included in all inclusive resorts does not exist at this resort. There are zero pool and beach waiters. You have to flag the staff down at restaurants for service. We were also stood up by the bellboy that we made an appointment with on our departure day. There are no elevators so it was a little annoying. Not the most relaxing experience. The pool is warm.. uncomfortably so by lunch. The swim up bar is great, but adult only. The housekeeping crew was great and quick. All in all, we are glad to have visited this resort, but probably won’t revisit.

2025 年 7 月入住 5 晚

10/10 超赞

Lizzie yasbet Moreno，Chihuahua

与家人出行

2025 年 7 月 11 日

满意：清洁度、服务设施、住宿条件和设施

Buenos Shows en playa y en el teatro, excelentes restaurantes, muchas palapas, en general el hotel esta perfecto, el detalle del area de masajes en medio de la naturaleza es genial la vegetacion y fauna en medio del hotel lo hacen muy cautivador

2025 年 7 月入住 3 晚

6/10 一般

Rovena

2025 年 7 月 9 日

不满意：清洁度、服务设施、住宿条件和设施

I like the outside trees,the rooms are and shower are not even 1 star hotel,not 5 star hotel,we find bugs inside our room and toilet paper had spides inside. Its very oudated. The rooms are very small the restaurant availability to eat is so limited they close 3 days of the week some of them.

2025 年 6 月入住 7 晚

6/10 一般

Aleck

与家人出行

2025 年 7 月 6 日

不满意：住宿条件和设施，清洁度

Location was good with access to the beach and employees with a good customer service approach. Room was outdated, it has a door between rooms and main door with locks in very bad conditions.

2025 年 7 月入住 3 晚

10/10 超赞

Lisbeth

2025 年 7 月 5 日

I cant express my gratitude with the staff of this resort every one of the staff members went above and beyond to make you feel welcomed and like

2025 年 6 月入住 5 晚

10/10 超赞

Jorge

与家人出行

2025 年 7 月 3 日

满意：清洁度、服务设施、住宿条件和设施

Excelente experiencia un servicio y atencion sin igual. Michas gracias a todo su personal. Gracias Grecia.

2025 年 6 月入住 4 晚

2/10 糟糕

Larry

与家人出行

2025 年 7 月 2 日

满意：清洁度

不满意：员工和服务、服务设施、住宿条件和设施

Food was trash. No beach service for drinks. Only 2 restaurants that have ac.

2025 年 6 月入住 3 晚

10/10 超赞

Melissa

与家人出行

2025 年 6 月 26 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Second time staying here and both were excellent experiences. Beautiful grounds and the staff are so friendly and work so hard. Looking forward to returning soon.

2025 年 6 月入住 4 晚

8/10 还可以

Tim

2025 年 6 月 24 日

满意：住宿条件和设施，清洁度

Food was excellent, 99% of the staff was very helpful and a pleasure to talk to. Only real negative was them trying to push the coupons on you.

2025 年 6 月入住 4 晚

10/10 超赞

Oscar L

与家人出行

2025 年 6 月 24 日

满意：清洁度、服务设施、住宿条件和设施

The property was beautiful. Great food! Staff were amazing!

2025 年 6 月入住 4 晚

6/10 一般

Devina

2025 年 6 月 20 日

满意：清洁度

2025 年 6 月入住 4 晚

8/10 还可以

Paola

与家人出行

2025 年 6 月 19 日

满意：清洁度、服务设施、住宿条件和设施

The vegetation and the scenery is beautiful. When it rains it looks like paradise. The rooms are always clean and over all the staff is nice. What I appreciated the most was Star Camp for the kids. The ladies (ALL of them) and Paco are hands down THE BEST. Be sure your little ones will be in good hands, having fun, and exploring. The only reason why I didn't give a 5 star is because I do feel that at the buffets, servers can be more attentive with refills, removing plates, and just making sure the guest is good. I was there for over a week and the first 5 days my very small party and I were almost ignored as it seemed larger parties were favored or paid much more attention to. However, the 2 servers that seemed to be ontop of it all, giving 100% service, were Isauro and Roberto at the Cozumel Buffet. Every time we were helped ans served by either gentleman we had an amazing meal with replaced silverware, wine, tea, napkins, converasations, and always made us feel welcomed. They were super sweet to my little guy also. The other reason is because upon checking in I was expected to pay an additonal $400 because aparently on their side it said i had bookes my reservation for aduls and an infant. My itinerary said child not infant. Checking in took almost 2 hrs till the problem was solved. The resort is also quit pricy should you need anything. You are looking at $20 for bug spray. Other than that everything else is great.

2025 年 6 月入住 9 晚

10/10 超赞

Jennifer

与家人出行

2025 年 6 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The animals on property were a big hit for our adult children and ourselves! The dining options were awesome (esp Japonese!) We loved every staff and wish we could have stayed! We were there during a time of high sargassum and this was not even an issue as we had so much to do on property. The beach/sand was still beautiful, the pool was awesome and so many activities. I highly recommend!

2025 年 6 月入住 4 晚

8/10 还可以

Jonathan

2025 年 6 月 8 日

满意：清洁度、服务设施、住宿条件和设施

Nice and clean property. Staff is very friendly and helpful.

2025 年 6 月入住 5 晚

6/10 一般

Darren

与家人出行

2025 年 6 月 7 日

满意：员工和服务

不满意：住宿条件和设施

The location of resort and beach is perfect but sadly the rooms, restaurants need an upgrade - very old and dirty looking. We were extremely disappointed with dining options. Not enough, many closed so limited options unless you do buffet which in all honesty is one of the worst we have been too. We have been to many resorts over 15yrs in playa and this resort was dissapointing.

2025 年 6 月入住 5 晚

8/10 还可以

Della

团体旅客

2025 年 6 月 5 日

满意：清洁度、服务设施、住宿条件和设施

The property it's beautiful and well-kept

2025 年 5 月入住 7 晚

8/10 还可以

Tara

2025 年 6 月 3 日

满意：住宿条件和设施，清洁度

The staff was great. The property is clean and well taken care of.

2025 年 5 月入住 5 晚

10/10 超赞

Lourdes

与家人出行

2025 年 6 月 1 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The beach is great. They keep the beach clean if there’s sargazo. The food is very good. The facilities and rooms are clean. The entertainment is fun. The wild life around the green areas of the hotel is magical. We enjoyed our family vacation in this place. It has something to offer for people of all ages.

2025 年 5 月入住 5 晚

8/10 还可以

Ricardo，Norwalk

与家人及幼儿出行, 与家人出行

2025 年 5 月 31 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

This property is beautiful. There are plenty a of wildlife roaming around the jungle of the property. Pools and beach are nice and clean. Unfortunately they do not offer poolside waiters and the buffet is hit and miss. It was difficult to make reservations at the dine in restaurants, we were only able to successfully book one dine in experience.

2025 年 5 月入住 7 晚

10/10 超赞

Cynthia Rodrigues

与家人出行

2025 年 5 月 26 日

满意：清洁度、服务设施、住宿条件和设施

Overall, it was a great stay. Many amenities, beautiful place and staff is amazing. In our bedroom, mini bar was not working properly and no working ice machine - but those were things we managed. Definitely would recommend and go back

2025 年 5 月入住 4 晚

10/10 超赞

Maciej

2025 年 5 月 10 日

满意：清洁度、员工和服务、住宿条件和设施

2025 年 5 月入住 8 晚

10/10 超赞

Joshua

2025 年 5 月 10 日

满意：清洁度、员工和服务、住宿条件和设施

We spent 6 days and 5 nights at the Iberostar Tucan and it was great. Food and drinks were fantastic. The atmosphere of the beach and the employees were great and always energetic. We visited different restaurant every day for lunch and dinner. The Mediterranean had a very long line for food so we went to one of the dinner buffets.

2025 年 5 月入住 5 晚

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