- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful the breakfast was excellent my 3day stay was amazing!!
Stayed 3 nights in Jun 2020
Photo gallery
Guest reviews
Wonderful
995 reviews
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air Conditioning
- Spa
- Restaurant
- Gym
Map
105 Avenida de Diego, San Juan
Explore the area
Casino del Mar at La Concha Resort18 min walk
Condado Beach3 min drive
Jose Miguel Agrelot Coliseum5 min drive
San Juan (SJU-Luis Munoz Marin Intl.)9 min drive
Choose dates to view prices
Deluxe 1 King Bed Balcony
Photos of Deluxe 1 King Bed Balcony
Deluxe 1 King Bed Balcony
5/5 guest room ratingMore detailsRoom amenities
- 450 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
450-sq-foot room, furnished balcony/patio with garden views
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and phone; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Deluxe 1 King Garden View
Photos of Deluxe 1 King Garden View
Deluxe 1 King Garden View
4/5 guest room ratingMore detailsRoom amenities
- 450 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
450-sq-foot room with garden views
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and phone; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Standard Room
Photos of Standard Room
Standard Room
4.7/5 guest room ratingMore detailsRoom amenities
- 350 sq ft
- City view
- Sleeps 4
- 1 Queen Bed and 1 Double Murphy Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 Queen Bed and 1 Double Murphy Bed
350-sq-foot room with city views
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and phone; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Standard 1 Queen Bed
Photos of Standard 1 Queen Bed
Standard 1 Queen Bed
4.5/5 guest room ratingMore detailsRoom amenities
- 350 sq ft
- City view
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
350-sq-foot room with city views
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and phone; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Deluxe Room, Multiple Beds, Balcony
Photos of Deluxe Room, Multiple Beds, Balcony
Deluxe Room, Multiple Beds, Balcony
5/5 guest room ratingMore detailsRoom amenities
- 452 sq ft
- Sleeps 4
- 1 Queen Bed and 1 Double Murphy Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 Queen Bed and 1 Double Murphy Bed
452-sq-foot room, furnished balcony/patio with garden views
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and phone; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Deluxe Room, Multiple Beds, Garden View
Photos of Deluxe Room, Multiple Beds, Garden View
Deluxe Room, Multiple Beds, Garden View
3.8/5 guest room ratingMore detailsRoom amenities
- 450 sq ft
- Sleeps 4
- 1 Queen Bed and 1 Double Murphy Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 Queen Bed and 1 Double Murphy Bed
450-sq-foot room with garden views
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and phone; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Room 1 King Bed, Corner
Photos of Room 1 King Bed, Corner
Room 1 King Bed, Corner
4.4/5 guest room ratingMore detailsRoom amenities
- 420 sq ft
- City view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
420-sq-foot room with city views
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and phone; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Room, 1 King Bed Accessible
Photos of Room, 1 King Bed Accessible
Room, 1 King Bed Accessible
4.8/5 guest room ratingMore detailsRoom amenities
- 420 sq ft
- City view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
420-sq-foot room with city views
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and phone; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible and wheelchair-width doorways
Non-Smoking
Room, 1 King Bed, Non Smoking
Photos of Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
3.8/5 guest room ratingMore detailsRoom amenities
- 420 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
420 sq feet
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and phone; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
About this area
San Juan
Located in San Juan, DoubleTree by Hilton San Juan is connected to a shopping center. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Carolina Beach. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and hiking/biking trails.
Visit our San Juan travel guideWhat's nearby
- Casino del Mar at La Concha Resort - 18 min walk
- Condado Beach - 3 min drive
- Sheraton Casino - 5 min drive
- Jose Miguel Agrelot Coliseum - 5 min drive
- Puerto Rico Convention Center - 5 min drive
Getting around
- Sacred Heart Station - 3 min drive
- Luis Munoz Marin Intl. Airport (SJU) - 9 min drive
Restaurants
- Cafe Pierre — 1 min walk
- Starbucks Coffee — 1 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)
Follows standard sanitization guidelines of CleanStay (Hilton)
Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property
Social distancing
Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out
Safety measures
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Hand sanitizer provided
Masks and gloves available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking: USD 17 per day
- Valet parking: USD 20 per day
- Free beach shuttle
Food and drink
- Full breakfast available for a fee daily 6 AM–11 AM: USD 3.00-17.95 per person
- 3 restaurants and 2 coffee shops
- 2 bars/lounges
- Free reception (select days)
- Room service available
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
- 24-hour pool access
- Children's pool
- Designer stores
- Free bicycle rentals
- Full-service spa
- Outdoor pool
- Spa tub
- Table tennis
Family friendly
- Children's games
- Children's pool
- Children's toys
- Dry cleaning service
- Free cribs/infant beds
- Grocery/convenience store
- In-room child care (surcharge)
- Laundry facilities
- Microwave
- Outdoor pool
- Refrigerator
- Snack bar/deli
Conveniences
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
- Grocery/convenience store
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Free grocery shopping service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- French
- Spanish
Business services
- 24-hour business center
- 5 meeting rooms
- Computer station
- Conference center (7000 square feet of space)
Outdoors
- Beach loungers
- Beach umbrellas
- Garden
- Picnic area
- Pool sun loungers
- Pool umbrellas
- Terrace
Spa
- 10 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Hot springs/mineral springs
- Manicures and pedicures
- Massages
- Massage/treatment rooms
- Mud bath
- Outdoor treatment areas
- Reflexology
- Sauna
- Spa open daily
- Spa tub
- Steam room
- Thalassotherapy
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Assistive listening devices available
- Braille signage
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Designated smoking areas
- Romance packages available
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Blackout drapes/curtains
- Free cribs/infant beds
- Hypo-allergenic bedding
- Linens
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Shower
Entertainment
- Flat-screen TV
- Pay movies
- Premium channels
Food and drink
- Free bottled water
- Microwave
- Refrigerator
More
- Free local calls
- Free newspapers
- Laptop-compatible safe
- Phone
Policies
Check-in
Check-in from 4 PM - midnight
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Resort fee: 20 percent of room rate
The resort fee includes:
- Pool access
- Beach loungers
- Beach towels
- Business center/computer access
- Internet access
- Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 3.00 and USD 17.95 per person (approximately)
- Self parking fee: USD 17 per day (in/out privileges)
- Valet parking fee: USD 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.
- The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Hotel
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Hotel San Juan
Frequently asked questions
Guest reviews
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.5
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grandiosa vista y un gran servicio. El mejor lugar donde me e quedado.
Stayed 1 night in Jun 2020
- Liked: Staff & service, property conditions & facilities
I was charged to park my car everyday dor 17 dollars and was never told that!!! They never cleaned the elevators the were sticky and not sanitize at all which was weird due to covid 19
Stayed 3 nights in Jun 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020