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Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers
View from Room

Guest reviews

4.5/5 Wonderful
995 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationCasino del Mar at La Concha Resort18 min walk
Popular LocationCondado Beach3 min drive
Popular LocationJose Miguel Agrelot Coliseum5 min drive
AirportSan Juan (SJU-Luis Munoz Marin Intl.)9 min drive

Choose dates to view prices

  • Deluxe 1 King Bed Balcony

    5/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe 1 King Bed Balcony
  • Deluxe 1 King Garden View

    4/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe 1 King Garden View
  • Standard Room

    4.7/5 guest room rating

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    • 1 Queen Bed and 1 Double Murphy Bed
    More detailsStandard Room
  • Standard 1 Queen Bed

    4.5/5 guest room rating

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard 1 Queen Bed
  • Deluxe Room, Multiple Beds, Balcony

    5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Murphy Bed
    More detailsDeluxe Room, Multiple Beds, Balcony
  • Deluxe Room, Multiple Beds, Garden View

    3.8/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Murphy Bed
    More detailsDeluxe Room, Multiple Beds, Garden View
  • Room 1 King Bed, Corner

    4.4/5 guest room rating

    Room amenities

    • 420 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom 1 King Bed, Corner
  • Room, 1 King Bed Accessible

    4.8/5 guest room rating

    Room amenities

    • 420 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed Accessible
  • Room, 1 King Bed, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 420 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking

About this area

San Juan

Located in San Juan, DoubleTree by Hilton San Juan is connected to a shopping center. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Carolina Beach. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and hiking/biking trails.

Visit our San Juan travel guide
Map
Popular Location

What's nearby

  • Casino del Mar at La Concha Resort - 18 min walk
  • Condado Beach - 3 min drive
  • Sheraton Casino - 5 min drive
  • Jose Miguel Agrelot Coliseum - 5 min drive
  • Puerto Rico Convention Center - 5 min drive

Getting around

  • Sacred Heart Station - 3 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 9 min drive

Restaurants

  • Cafe Pierre — 1 min walk
  • Starbucks Coffee — 1 min walk

About this property

DoubleTree by Hilton San Juan

Art Deco hotel connected to a shopping center in San Juan with 3 restaurants
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and 2 coffee shops/cafés. All 184 rooms offer conveniences like refrigerators and microwaves, along with free WiFi, free wired Internet, and flat-screen TVs. Room service, premium bedding, and free newspapers are among the other amenities available to guests.
DoubleTree by Hilton San Juan offers 184 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with pay movies. Refrigerators and microwaves are provided. Bathrooms include showers, bathrobes, and complimentary toiletries.

This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cloud Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)
Follows standard sanitization guidelines of CleanStay (Hilton)
Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Hand sanitizer provided
Masks and gloves available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 17 per day
  • Valet parking: USD 20 per day
  • Free beach shuttle

Food and drink

  • Full breakfast available for a fee daily 6 AM–11 AM: USD 3.00-17.95 per person
  • 3 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Free reception (select days)
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Spa tub
  • Table tennis

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7000 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Shower

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Free newspapers
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 20 percent of room rate
The resort fee includes:
  • Pool access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 3.00 and USD 17.95 per person (approximately)
  • Self parking fee: USD 17 per day (in/out privileges)
  • Valet parking fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.
  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Hotel
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Hotel San Juan

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton San Juan and receive a full refund?
Yes, DoubleTree by Hilton San Juan offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton San Juan cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at DoubleTree by Hilton San Juan?
As of Jul 9, 2020, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Juan on Jul 20, 2020 start from $135, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does DoubleTree by Hilton San Juan have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.
Is DoubleTree by Hilton San Juan pet-friendly?
No, pets are not allowed at this property.
How much is parking at DoubleTree by Hilton San Juan?
Self parking is available for USD 17 per day. Valet parking is available for USD 20 per day.
What time is check-in at this hotel?
Check-in is from 4 PM–midnight.
What time is check-out at DoubleTree by Hilton San Juan?
Check-out is at 11 AM.
Where is DoubleTree by Hilton San Juan located?
This family-friendly San Juan hotel is located near the airport, within 1 mi (2 km) of Playa Ocean Park and Casino del Mar at La Concha Resort. Condado Beach and Carolina Beach are also within 3 mi (5 km). Sacred Heart Station is 27 minutes by foot.

Guest reviews

Overall score and ratings for DoubleTree by Hilton San Juan

4.5
Wonderful
5 - Excellent
633
4 - Good
269
3 - Okay
58
2 - Mediocre
21
1 - Poor
14
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very helpful the breakfast was excellent my 3day stay was amazing!!

Stayed 3 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Grandiosa vista y un gran servicio. El mejor lugar donde me e quedado.

Stayed 1 night in Jun 2020

2/5

  • Liked: Staff & service, property conditions & facilities

I was charged to park my car everyday dor 17 dollars and was never told that!!! They never cleaned the elevators the were sticky and not sanitize at all which was weird due to covid 19

Stayed 3 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020