5/5 Excellent
Joseph
Traveled with partner
Dec 2, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2021
DoubleTree by Hilton San Juan
Photo gallery for DoubleTree by Hilton San Juan
Overview of DoubleTree by Hilton San Juan
DoubleTree by Hilton San Juan
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
105 Avenida de Diego, San Juan, 00914
Explore the area
- Centro Europa9 min walk
- Casino del Mar at La Concha Resort18 min walk
- Parque La Ventana al Mar20 min walk
- San Juan (SJU-Luis Munoz Marin Intl.)9 min drive
Choose dates to view prices
About this area
San Juan
Located in San Juan, DoubleTree by Hilton San Juan is connected to a shopping center. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Carolina Beach. Traveling with kids? Consider Punto Verde and Museo del Mar. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and skydiving.
What's nearby
- Museo de Arte de Puerto Rico - 5 min walk
- Centro Europa - 9 min walk
- Plaza Antonia Quinones - 10 min walk
- Casino del Mar at La Concha Resort - 18 min walk
- Parque La Ventana al Mar - 20 min walk
Restaurants
- Cafe Pierre — 1 min walk
- Starbucks Coffee — 1 min walk
- Bebo's Café — 2 min walk
- Cafe Marquesa — 3 min walk
- Kamoli Kafe Butik — 4 min walk
Getting around
- Sacred Heart Station - 3 min drive
- Luis Munoz Marin Intl. Airport (SJU) - 9 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking on site (USD 17 per day; includes in/out privileges)
- Valet parking on site (USD 20 per day)
- Wheelchair-accessible parking available
- Free beach shuttle
Food and drink
- Full breakfast available for a fee daily 6 AM–11 AM: USD 3.00-17.95 per person
- 3 restaurants and 2 coffee shops
- 2 bars/lounges
- Free reception (select days)
- Room service available
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
- 24-hour pool access
- Children's pool
- Designer stores
- Ecotours
- Free bicycle rentals
- Full-service spa
- Outdoor pool
- Spa tub
- Table tennis
Family friendly
- Children's games
- Children's pool
- Children's toys
- Free cribs/infant beds
- Grocery/convenience store
- In-room child care (surcharge)
- Laundry facilities
- Microwave
- Outdoor pool
- Refrigerator
- Snack bar/deli
Conveniences
- ATM/banking services
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
- Grocery/convenience store
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Free grocery shopping service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- French
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference center (7000 square feet of space)
- Meeting rooms - 5
Outdoors
- Beach loungers
- Beach umbrellas
- Garden
- Picnic area
- Pool sun loungers
- Pool umbrellas
- Terrace
Spa
- 10 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Hot springs/mineral springs
- Manicures and pedicures
- Massages
- Massage/treatment rooms
- Mud bath
- Outdoor treatment areas
- Reflexology
- Sauna
- Spa open daily
- Spa tub
- Steam room
- Thalassotherapy
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Designated smoking areas
- Romance packages available
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Shower
Entertainment
- Flat-screen TV
- Pay movies
- Premium channels
Food and drink
- Free bottled water
- Microwave
- Refrigerator
More
- Free local calls
- Free newspapers
- Laptop-compatible safe
- Phone
Similar properties
See similar properties
San Juan
Guest rating 4+
Hotel
Pool
Washer and dryer
4 star
Family friendly
Policies
Check-in
Check-in from 4 PM - midnight
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Resort fee: 20 percent of room rate
The resort fee includes:
- Pool access
- Beach loungers
- Beach towels
- Business center/computer access
- Internet access
- Additional inclusions
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 3.00 and USD 17.95 per person (approximately)
- Self parking fee: USD 17 per day (in/out privileges)
- Valet parking fee: USD 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Hotel
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Hotel San Juan
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.6/5
Cleanliness
4.5/5
Staff & service
4.3/5
Amenities
4.5/5
Property conditions & facilities
4/5 Good
Jade
Traveled with group
Nov 25, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2021
4/5 Good
Armando
Traveled with partner
Nov 22, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2021
4/5 Good
Dana Ashleigh
Traveled with partner
Nov 11, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2021
5/5 Excellent
Manuel, Miami
Business traveler
Nov 3, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2021