3/5 Okay
Jose
Traveled with family
Jan 21, 2022
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022
The Condado Plaza Hilton
Photo gallery for The Condado Plaza Hilton
Overview of The Condado Plaza Hilton
The Condado Plaza Hilton
3.7/5 Good
Guests rated this property 3.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
999 Ashford Avenue, San Juan, 00907
Explore the area
- Condado Beach11 min walk
- Escambron Beach19 min walk
- Puerto Rico Convention Center19 min walk
- San Juan (SJU-Luis Munoz Marin Intl.)11 min drive
Choose dates to view prices
About this area
San Juan
The Condado Plaza Hilton is located in Condado, a neighborhood in San Juan, and is in the city center and on the beach. Fort San Jeronimo and Castillo San Felipe del Morro are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Parque La Ventana al Mar. Looking to enjoy an event or a game while in town? See what's going on at Sixto Escobar Stadium. Scuba diving and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and ecotours nearby.
What's nearby
- Parque La Ventana al Mar - 9 min walk
- Condado Beach - 11 min walk
- Playa del Caribe Hilton - 16 min walk
- Escambron Beach - 19 min walk
- Puerto Rico Convention Center - 19 min walk
Getting around
- Sacred Heart Station - 5 min drive
- Luis Munoz Marin Intl. Airport (SJU) - 11 min drive
Restaurants
- Cafe Caribe — 1 min walk
- Denny's — 1 min walk
- New Taste — 6 min walk
- Ola Oceanfront Bistro — 7 min walk
- Waiter's Gastrobar — 8 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Social distancing
Contactless check-out
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Self parking on site (USD 22.30 per night; includes in/out privileges)
- Wheelchair-accessible parking available
Food and drink
- Full breakfast available for a fee daily 6 AM–11:00 AM: USD 7-24 per person
- 2 restaurants
- 1 swim-up bar, 1 poolside bar and 1 bar
Things to do
- 24-hour fitness center
- 4 outdoor pools
- Bicycle rentals
- Children's pool
- Kayaking
- Shopping
- Snorkeling
- Spa tub
- Steam room
Family friendly
- 4 outdoor pools
- Babysitting/childcare (surcharge)
- Children's pool
- Free cribs/infant beds
- Grocery/convenience store
- In-room child care (surcharge)
- Laundry facilities
- Refrigerator
- Snack bar/deli
- Waterslide
Conveniences
- ATM/banking services
- Ballroom
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
- Grocery/convenience store
- Lockers available
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Water sports equipment
- Wedding services
Languages spoken
- English
- Spanish
Business services
- Conference space (54000 square feet)
- Meeting rooms - 14
Outdoors
- Beach loungers
- Beach umbrellas
- Beachfront location
- Pool sun loungers
- Pool umbrellas
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Grab bar near toilet
- In-room accessibility
- Roll-in shower (select rooms)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Down comforter
- Free cribs/infant beds
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Shower
- Towels
Entertainment
- 32-inch LCD TV
- Cable channels
- Pay movies
- Premium channels
Food and drink
- Coffee/tea maker
- Refrigerator
More
- Free local calls
- Iron/ironing board
- Laptop-compatible safe
- Phone
Similar properties
See similar properties
San Juan
Santurce
Washer and dryer
Family friendly
Hotel resort
Pool
Guest rating 3.5+
4 star
Policies
Check-in
Check-in from 4 PM - midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age - 21
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Resort fee: USD 35 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 7 and USD 24 per person (approximately)
- Self parking fee: USD 22.30 per night (in/out privileges)
- Early check-in fee: USD 60.00 (subject to availability)
- Late check-out fee: USD 75 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
We should mention
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton Juan
The Condado Plaza Hilton Resort
The Condado Plaza Hilton San Juan
The Condado Plaza Hilton Resort San Juan
Frequently asked questions
Overall score and ratings
3.7
Good
3.8/5
Cleanliness
3.9/5
Staff & service
3.4/5
Amenities
3.5/5
Property conditions & facilities
4/5 Good
Kathleen
Traveled with family
Jan 18, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2022
4/5 Good
Carlo Paul
Traveled with partner
Jan 8, 2022
Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2021
3/5 Okay
Diane E
Traveled with family
Jan 2, 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Dec 2021
4/5 Good
DAVID
Traveled with family
Dec 30, 2021
Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2021