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Reviews

4.5 / 5Excellent
398 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Room Service

Map

What's nearby

  • Popular Location
    Zocalo Folk Art
    4 min walk
  • Popular Location
    Church of St. Michael the Archangel
    4 min walk
  • Popular Location
    Santa Cruz del Chorro Chapel
    4 min walk

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Grand Master

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed OR 1 Double Sofa Bed
    More details
  • Master Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed OR 1 Double Sofa Bed
    More details
  • Junior Suite, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

San Miguel de Allende

Located in San Miguel de Allende, Hacienda El Santuario is in the city center. Notable landmarks in the area include Parish Church of San Miguel Arcangel and El Jardin.

Visit our San Miguel de Allende travel guide
Popular Location

What's nearby

  • Zocalo Folk Art - 4 min walk
  • Church of St. Michael the Archangel - 4 min walk
  • Santa Cruz del Chorro Chapel - 4 min walk
  • San Miguel de Allende Historical Museum - 4 min walk
  • Parish Church of San Miguel Arcangel - 5 min walk

Getting around

  • Leon, Guanajuato (BJX-Del Bajio) - 91 min drive

About this property

Hacienda El Santuario

Romantic San Miguel de Allende hotel in Zona Centro, walk to Parish Church of San Miguel Arcangel
This hotel features a meeting room, free use of bicycles, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a library, and express check-in are onsite. All 33 individually decorated rooms provide free WiFi, free wired Internet, and room service. For a bit of entertainment, guests will have plasma TVs with cable channels, and other amenities include free newspapers and hair dryers.
Hacienda El Santuario offers 33 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Each accommodation is individually furnished and decorated. 32-inch plasma televisions come with cable channels.
Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include complimentary bicycles.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Roundtrip airport shuttle (surcharge)

Food and drink

Free continental breakfast available daily 8 AM–11 AM
Room service available

Things to do

Free bicycle rentals

Family friendly

Babysitting/childcare (surcharge)

Conveniences

Library
No elevators

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room

Outdoors

Garden

Spa

Massages

More

Designated smoking areas (fines apply)
Fireplace in lobby

Room amenities

Bedroom

Blackout drapes/curtains

Bathroom

Free toiletries
Hair dryer

Entertainment

32-inch plasma TV
Cable channels

More

Access via exterior corridors
Free newspapers
Individually decorated
Individually furnished
Phone
Safe

Policies

Check-in

Check-in between 3 PM - 11 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

American Express
Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

We should mention

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Hacienda El Santuario
  • Hacienda El Santuario Centro
  • Hacienda El Santuario Centro Hotel
  • Hacienda El Santuario Centro Hotel San Miguel de Allende
  • Hacienda El Santuario Centro San Miguel de Allende
  • Hacienda El Santuario Hotel San Miguel de Allende
  • Hacienda El Santuario Hotel
  • Hacienda El Santuario San Miguel de Allende
  • Hacienda El Santuario Hotel
  • Hacienda El Santuario San Miguel de Allende
  • Hacienda El Santuario Hotel San Miguel de Allende

Frequently asked questions

4.5

Excellent

5 - Excellent
242
4 - Good
110
3 - Okay
35
2 - Mediocre
10
1 - Poor
1
4.6
Cleanliness
4.6
Service and Staff
4.3
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice property in historic town. Walking distance to restaurants and sightseeing. .

Stayed 2 nights in Jan 2020

2/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

We booked and paid for the highest room category but didn’t get the room we paid for when we arrived. The room we were given was small and looked NOTHING like the room we’d booked online. Changed rooms the next day but still didn’t get the room we’d originally booked online. Our new room had no private outdoor space, which the room we’d booked online clearly did. We were exhausted from our travels and, since the hotel stat wouldn’t offer us the room we’d actually booked, we took what they gave us. Big mistake. Our new room was on the first floor and SO loud. Every morning of our vacation we were jolted away by noise - screaming kids, music played from the nearby speaker, staff and hotel guests loudly talking, guests eating breakfast on the patio right outside our room, moving stuff up and down the stairs (luggage etc) - and we couldn’t go back to sleep. It was so disappointing and felt like a total bait and switch. Ruined our vacation. Front desk staff was generally not helpful. Most of them - especially the girl and young guy - seemed like it was their first week on the job and were totally confused by simple requests (like to call a taxi or help make a restaurant reservation). At check-in they forgot to provide basic information and instruction like if you want housekeeping to come then you must leave your key at the front desk - so we were really confused when housekeeping never showed. So much more went wrong. Felt like we were scammed on the room. Do not recommend.

Stayed 5 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic place, beautiful gardens, great breakfast and incredible staff.

Stayed 2 nights in Dec 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The location and the coziness was remarkable. Staff was outstanding. The complimentary breakfast was charming.

    Stayed 3 nights in Nov 2019

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