评分基于 993 条真实点评
4.7 客房清洁度
4.7 服务和员工
4.3 客房舒适度
4.4 酒店条件
Expedia 真实点评
用户：真实旅客
发布日期：2024年3月1日
This hotel is SO cute and super close to everything. The owner was amazing when I checked in, she was also a tour guide and circled a bunch of cool things to see and do on a map she gave me, which was awesome because it was a last minute trip and I hadn’t planned much out! The room itself was beautiful- very charming and authentic and the fireplace was awesome. The outdoor area is meticulously landscaped and has nice seating/gathering areas in front of everyone’s door- I read a book out there it was so relaxing. The only thing I’d have to say that made this a 4 instead of 5 star review is that they need some updating- some of the furniture is really seeing some wear and tear, the books are really old like from the 70’s/80’s/90’s (some of the info I one of the books I read is obsolete now) and the back room where the bathroom is located had just large expansive empty walls, which could have used some sort of shelving, hooks, or outlets and it would have been better used. I’m an interior designer so I know due to code they might not be able to add outlets in there but shelving and hooks absolutely would have been helpful, at least for my family. I’d probably stay here again though simply because of the price and location- you can’t beat it!
用户：真实旅客
发布日期：2024年2月29日
Very nice property! Clean, easy parking and great location. They called me the day before to get my credit card info for incedentals but then had to take it again when we checked in. I thought it was a staff miscommunication but it Turned out they charged me for the room at the property when I had already paid thru Expedia. When I called the next day, the nice man told me they do this often so be aware.
用户：真实旅客
发布日期：2024年2月27日
We definitely enjoyed our visit and would definitely recommend this place.
用户：真实旅客
发布日期：2024年2月26日
One of our favorite places we’ve ever stayed! The gentleman checking us in was delightful, the property was well kept, the room was clean, quiet and comfortable with all we needed. Near downtown Sante Fe so could easily walk to all the shops and restaurants.
用户：真实旅客
发布日期：2024年2月18日
Beautiful property right downtown across from the capital. Staff were super nice and helpful. Rooms were updated and very nice. Definitely would stay here again in the future
用户：真实旅客
发布日期：2024年2月16日
Excellent location. Our room had a single uncomfortable chair. We like to read and found this a disappointment.
用户：真实旅客
发布日期：2024年2月13日
Reception was extremely helpful with pointing out walkable restaurants and historic sites.
用户：真实旅客
发布日期：2024年2月8日
Brenda at the front desk has impeccable customer service. She was so kind and generous in giving suggestions for places to eat in the area.
酒店管理层的评论
2024年3月14日，回复：酒店管理层 Pueblo Bonito Inn
Thank you so much for your kind review! Brenda, as well as our other office staff members, is a local Santa Fean and a wealth of knowledge about beautiful Santa Fe and New Mexico, besides always providing an exceptional guest service experience. We are very proud to have Brenda as part of our staff and family. Thank you again!
用户：真实旅客
发布日期：2024年2月8日
Was greeted at the door and shown to our room before I got to the front office. Staff very friendly and very helpful. Beautiful property!
用户：真实旅客
发布日期：2024年2月6日
Everything was very clean. Bed and pillows were comfortable. A microwave in the room would have been nice.
