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Great place to stay in Santiago. Comfortable beds, quality staff and great food. Rooftop bar rocks. Better than W Santiago which is rundown
It was my third or fourth visit to this hotel, positioned in Las Condes a five minute walk from the subway and close to local amenities. The room was clean and well furnished, food good and staff helpful. I will most likely use it again.
Good hotel. Bed was comfortable. Very good location. Staff was able to check us in early. The room was warm, the Air conditioning didn't seem to cook the room down. But they brought are fan. Slept fine. Good place for a night or two in Santiago
I go to Santiago to shop. This five star hotel is licated directly across the street from the Costanera shopping. The staff is great. Ntge facility is recently renovated and it can't be beat!
I loved the room, clean, modern, comfortable, the hotel is located in las condes, very nice neighborhood close to the best mall in Santiago, anda a great park within walking distance. Staff is very considerate and has a great attitude.
Classy nice hotel with good location. However, my floor smelled like some one has been smoking. I told the staff and they confirmed it was a smoking free hotel. It happened two days in a row.
I was traveling for work and brought my wife and daughter along. Concierge were wonderful helping them plan day trips while I was working. And the Ski trip when I was done was GREAT. Places to eat, things to do - so very helpful. All of the staff were what you would expect from the W but I thought ...