This is a beautiful hotel however it definitely needs improvement. We had the 2 bedroom villa, for starters the living situation didn’t quiet match the images on the website. Not saying the images are false however most rooms have a different set up so it’s a gamble which image will match or you hoped will match your room. The outdoor space had no umbrella, which was quiet exhausting midday with direct sun hitting us. The grounds around the pool is very slippery with zero traction, it’s an accident waiting to happen. Their food menu was very disappointing, more over the food lacked any innovation or flavor. The coffee lacked the punch and flavor you get outside the hotel, it was a total let down. The breakfast bread was stale- despite what they will dispute, the truth is the bread tasted like bread that was out for day or two. Room service repeatedly got our order wrong and items would be missing, including coffee cups, utensils, plates. I understand it’s high summer season but with the price being charged for our stay being busy is a not an acceptable accuse. The staff was nice, and helpful. However given the chance to go to back this would not be a place I would choose.
