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Reviews of Quality Inn and Suites

3 out of 5
Quality Inn and Suites1715 Idylwyld Drive North, Saskatoon, SK

4.1/5 Very Good

977977 verified reviews
Cleanliness
4.3/5
Cleanliness 86%
Staff & service
4.2/5
Staff & service 84%
Amenities
4.2/5
Amenities 84%
Property conditions & facilities
4.1/5
Property conditions & facilities 82%

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were very friendly, rooms clean and the price for the type of room we were looking for was in our budget :) good location but, was leary on the neighborhood. Seemed like it wouldnt be a surprise if vehicle got broken into :/
Stayed 1 night in Jul 2020
0
FDS
Dear MevC, Thank you for your review and stay. Getting feedback from our guests is the best way to improve our property and service as a whole. We want to provide unique moments to all our guests; therefore our team strives to do their best. Kind regards,

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was nice and clean. There was a Keurig coffee maker but no cups. 😥😥
Stayed 1 night in Jun 2020
0
Front Office Manager
Hello Colleen, Thank you for taking the time to write a review of your recent stay with us. It is only through constructive comments and feedback that we can always monitor and improve our services and facilities. I am sorry there were no coffee cups in your room when you checked in. I have shared your comments with our housekeeping team. I hope you were able to contact our front desk team to request cups be brought to you. Thank you again for your review. We hope to be of service to you again on your next visit to Saskatoon. Sincerely,

4/5 Good

Stayed 1 night in May 2020
0
Front Office Manager
Hello Brandt, Thank you for the positive star rating of our property. I am glad that you had a pleasant stay with us! We hope to accommodate you again. Kind regards,

4/5 Good

Happy face iconLiked: Staff & service, room comfort

The curtains on the left window of our room did not completely close. Not good. The clocks were not in set the same. The one hour difference made us look twice to find out which was correct when preparing to leave.
Stayed 1 night in Mar 2020
0
Front Office Manager
Thank you for taking the time to tell us about your experience at the Quality Inn & Suites Saskatoon. I am very sorry to know the curtains in your guestroom did not work properly, and the clocks were not properly set up. We would like to know which room number you stayed in so we can address these issues immediately. Please feel welcome to contact us directly to provide further details. Thank you again for your feedback. We do hope to accommodate you again on your next visit to Saskatoon. Sincerely,

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

My go to hotel in Saskatoon great friendly staff and service clean rooms excellent breakfast and at a good nightly rate the best value in town
Stayed 1 night in Mar 2020
0
Front Office Manager
Dear Ed, It is always a pleasure to receive positive feedback from a valuable guest. Thank you for choosing Quality Inn & Suites as your preferred hotel in Saskatoon - we appreciate your loyalty! I will share your comments with our team. I am sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to accommodating you again on your next visit to Saskatoon! Sincerely,

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay was good. The price was definitely a plus. The staff was pleasant. I would stay here again.
Stayed 1 night in Mar 2020
0
Front Office Manager
Dear Marion, We very much appreciate your comments regarding your stay at the Quality Inn & Suites Saskatoon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards,

5/5 Excellent

Stayed 1 night in Feb 2020
0
Front Office Manager
Dear Tony, Thank you for the positive star rating of our property. I am glad that you had a pleasant stay with us! We look forward to accommodating you again. Kind regards,

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a beautiful hotel, nicely renovated, very spacious rooms, lots of parking. I would rate this hotel 5 stars if it wasn't located where it is....the area is run down, lots of homeless and transient people walking around at night and didn't feel safe going out to my vehicle alone at night. It was literally the only drawback. I did see one Security guard at one point but minimal presence. Lovely hotel though.
Stayed 1 night in Feb 2020
0
Front Office Manager
Dear Lori, Thank you for taking the time to tell us about your experience at the Quality Inn & Suites Saskatoon. We strive to provide a superior service experience to all of our guests; therefore your feedback is very important to us. I am very sorry to know you did not feel safe in our property. I have shared your comments with our general manager. Our security team patrols the exterior and the interior of the hotel often, and they would have been glad to accompany you to your vehicle if you felt the need. I appreciate you sharing your concerns and I hope you will consider staying with us again on your next visit to Saskatoon. Kind regards,

5/5 Excellent

Happy face iconLiked: Cleanliness

Stayed 1 night in Feb 2020
0
Front Office Manager
Thank you for the positive star rating of our property. I am glad that you had a pleasant stay with us! We look forward to accommodating you again. Sincerely,

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020
0
Front Desk Supervisor
Thank you very much for your feedback and positive rating. Our team is at your disposal for anything you need and we look forward to hosting you again.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and attentive staff. Everything 1as clean and tidy inxlusing parking lot. Good selextion in breakfast bar.
Stayed 2 nights in Feb 2020
0
Front Office Manager
Thank you so much for your positive feedback. We are glad you enjoyed your stay and look forward to welcoming you back soon!

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities
Sad face IconDisliked: Property conditions & facilities

Good location. Easy access to main thoroughfares.
Stayed 1 night in Feb 2020
0
IA
We very much appreciate your comments regarding your stay at the Quality Inn & Suites Saskatoon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Front Desk Supervisor

4/5 Good

Happy face iconLiked: Cleanliness, staff & service

Avery nice evening. Quiet. A good bed and everything as it should be.
Stayed 1 night in Feb 2020
0
IA
It is always a pleasure to receive positive feedback from a valuable guest. Thank you so much for your kind words. Your comment has been conveyed to our team, who felt really encouraged by your compliments. Kind regards, Front Desk Supervisor

4/5 Good

Happy face iconLiked: Staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020
0
Front Office Manager
Thank you for the positive star rating of our property. I am glad that you had a pleasant stay with us! We look forward to accommodating you again. Sincerely,

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020
0
Front Office Manager
Dear Sheri Lynne, Thank you for the positive star rating of our property. I am happy to know that you enjoyed staying with us! We hope to be of service to you again soon. Kind regards,

3/5 Okay

Happy face iconLiked: Staff & service

Stayed 1 night in Feb 2020
0
Front Office Manager
Thank you for the positive star rating of our property. I am happy to know that you enjoyed staying with us! We look forward to accommodating you again. Sincerely,

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities

the staff are very pleasant and respectful.The breakfast are delicious and freshly made.
Stayed 1 night in Feb 2020
0
Front Office Manager
It is always a pleasure to receive positive feedback from a valuable guest. Thank you so much for your kind words. Your comment has been conveyed to our team, who felt really encouraged by your compliments. I am glad you enjoyed our delicious complimentary hot breakfast buffet. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards,

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020
0
Front Office Manager
Thank you for the positive star rating of our property. I am happy to know that you enjoyed staying with us! We look forward to accommodating you again. Sincerely,

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time staying here

The room was very clean and everything worked well. Though the bed was a bit hard for my comfort this time, nothing too bad. I like that there is an ajoining restaurant.
Stayed 1 night in Jan 2020
0
Front Office Manager
Dear Wendy, Thank you for taking the time to write a review of your stay with us. Quality Inn & Suites Saskatoon continuously strives to meet and exceed our guests’ needs and expectations and it is remarkably rewarding when our guests can feel our attention to detail and our genuine desire to provide an excellent experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2/5 Poor

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities, room comfort

Stayed 2 nights in Jan 2020
0
Front Office Manager
Dear Abdel, Thank you for the positive star rating of our property. I am glad that you had a pleasant stay with us! We look forward to accommodating you again. Sincerely,

4/5 Good

Stayed 1 night in Jan 2020
0
Front Office Manager
Thank you for the positive star rating of our property. I am happy to know that you enjoyed staying with us! We hope to accommodate you again. Sincerely,

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Good place to stay, I will be utilizing it again for sure.
Stayed 1 night in Jan 2020
0
Front Office Manager
It is always a pleasure to receive positive feedback from a valuable guest. We are glad to know you had a pleasant stay with us, and will be utilizing our property again on your next visit to Saskatoon. Sincerely,

4/5 Good

Stayed 1 night in Jan 2020
0
Front Office Manager
Thank you for the positive star rating of our property. I am glad that you had a pleasant stay with us! We hope to see you again. Kind regards,

4/5 Good

Happy face iconLiked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020
0
Front Office Manager
Thank you for the positive star rating of our property. I am happy to know that you enjoyed staying with us! We hope to be of service to you again on your next visit to Saskatoon. Kind regards,

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was really nice. We did have a really noisy bed. Even just sitting on it made a huge sound. It’s a good thing we don’t move a lot in our sleep or it could have been a restless night.
Stayed 1 night in Dec 2019
0
Front Office Manager
Thank you for choosing Quality Inn & Suites during your recent visit to Saskatoon. I am sorry to hear the bed in your room was noisy. We would love to investigate this further if we can have your full name, stay dates, and room number for follow up. We hope to accommodate you again on your next visit to Saskatoon. Sincerely,

4/5 Good

Happy face iconLiked: Staff & service, amenities, property conditions & facilities

Tim Hortons and MacDonald are just next door. Breakfast is good and adequate.
Stayed 1 night in Dec 2019
0
Front Office Manager
Thank you for the positive star rating of our property. I am glad that you had a pleasant stay with us, and that our convenient location was appreciated. We hope to be of service to you again! Kind regards,

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service

Quite and fast check in, very friendly staff had no problems here! Only thing I disliked was how small the bathroom was maybe I’ll try a suite next time around!
Stayed 1 night in Dec 2019
0
Front Office Manager
Dear Mike, Thank you for taking the time to tell us about your experience at the Quality Inn & Suites Saskatoon. We strive to provide a superior service experience to all of our guests; therefore your feedback is very important to us. We truly appreciate your kind words regarding our friendly staff, and their fast service. I am sorry you felt the bathroom in the standard guestroom was too small, but I am glad you would consider one of our Suites on your next stay. I believe you will be pleasantly surprised by the spacious bedroom and living room areas, as well as the larger bathrooms. We look forward to accommodating you again on your next visit to Saskatoon. Sincerely,

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019
0
Front Office Manager
Thank you for the positive star rating of our property. I am happy to know that you enjoyed staying with us! We hope to be of service to you again. Kind regards,

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Dec 2019
0
Front Office Manager
Thank you for the positive star rating of our property. I am glad that you had a pleasant stay with us! We hope to accommodate you again on your next visit to Saskatoon. Sincerely,

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019
0
Front Office Manager
Thank you for the positive star rating of our property. I am glad that you had a pleasant stay with us! We hope to accommodate you again on your next visit to Saskatoon. Sincerely,

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than Others

Lovely staff and great location. Enjoyable stay & good value!
Stayed 1 night in Nov 2019
0
Front Office Manager
Dear Brian, Thank you for your kind words regarding our staff and property. It always means a lot to a team member when a valued guest takes the time to acknowledge their service. We hope to be of service to you again. Kind regards,

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel. Everything was clean the staff was friendly and the complimentary breakfast was very good with lots of choices
Stayed 2 nights in Nov 2019
0
Front Office Manager
We very much appreciate your comments regarding your stay at the Quality Inn & Suites Saskatoon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards,

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

The breakfast was excellent and a bonus that it was free. I dont think there was anything we didn't like.
Stayed 1 night in Nov 2019
0
Front Office Manager
We very much appreciate your comments regarding your stay at the Quality Inn & Suites Saskatoon. It is always a pleasure to receive positive feedback! We are glad our complimentary hot breakfast buffet was deeply appreciated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Nov 2019
0
Front Office Manager
Thank you for the positive star rating of our property. I am happy to know that you enjoyed staying with us! We look forward to accommodating you again. Sincerely,

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities

Very nice and clean. Beds are a little hard but ok. Only disappointment is the breakfast buffet is the usual garbage. Only healthy option was a banana as well as the only option that didn't contain egg, dairy or meat. Oatmeal may have been available but I didn't see it and wasn't interested anyhow. Hotels really need to get some variety.
Stayed 3 nights in Nov 2019
0
Front Office Manager
Thank you for taking the time to write a review of our property. I am very sorry you found our breakfast options to be garbage. We often receive compliments on our complimentary hot breakfast buffet, but we also understand this is a matter of personal taste. Bananas, oranges, apples, and oatmeal are available. We welcome the opportunity to hear suggestions of food items that do not contain eggs, dairy or meat that would appease you in a hotel breakfast buffet. Alternatively, we have Ricky's All Day Grill on-site if guests would prefer to purchase their breakfast, selecting food items they prefer, if they choose not to take advantage of our complimentary breakfast. Thank you again for your feedback and review. Kind regards,

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed all the amenitiesin our room and the breakfast. The pillows and bedding were very comfortable.
Stayed 1 night in Nov 2019
0
Front Office Manager
Thank you for choosing Quality Inn & Suites during your recent visit to Saskatoon. I am delighted to hear that you had such a great stay with us, from our amenities to our comfortable bedding and pillows. We hope your next visit will be as pleasant as the previous one. Kind regards,

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Nov 2019
0
Front Office Manager
Thank you for the positive star rating of our property. I am glad that you had a pleasant stay with us! We hope to accommodate you again on your next visit to Saskatoon. Sincerely,

5/5 Excellent

Happy face iconLiked: Staff & service

Very clean rooms breakfast was done right even at the busy time of the morning
Stayed 1 night in Nov 2019
0
Front Office Manager
Thank you for taking the time to tell us about your experience at the Quality Inn & Suites Saskatoon. Getting feedback from our guests is the best way to improve our property and service as a whole. We want to provide unique moments to all our guests, therefore our team strives to do their best. We hope to accommodate you again on your next visit to Saskatoon. Sincerely,

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Met our needs. Would stay again. Staff very friendly.
Stayed 1 night in Nov 2019
0
Front Office Manager
Thank you for your review and stay. Getting feedback from our guests is the best way to improve our property and service as a whole. We want to provide unique moments to all our guests; therefore our team strives to do their best. We hope to be of service to you again on your next visit to Saskatoon. Kind regards,

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities

Stayed 1 night in Nov 2019
0
Front Office Manager
Thank you for the positive star rating of our property. I am glad that you had a pleasant stay with us! We hope to accommodate you again. Sincerely,

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Starting to look a little dated on the outside but the rooms were good
Stayed 1 night in Nov 2019
0
Front Office Manager
Thank you for choosing Quality Inn & Suites during your recent visit to Saskatoon. I am happy to know our guestrooms met your needs. We hope to be of service to you again. Kind regards,

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay. Clean comfortable rooms. Staff very accommodating
Stayed 1 night in Nov 2019
0
Front Office Manager
We strive to exceed the expectations of all of our guests and your feedback is valuable in helping us to continuously work towards providing the best possible guest experience. We are thrilled to know you had an excellent stay with us! We hope to be of service to you again soon! Kind regards,

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room great breakfast
Stayed 1 night in Nov 2019
0
Front Office Manager
Dear Richard, Thank you for your feedback and stay. We are delighted to know you had a pleasant stay with us, and we look froward to accommodating you again. Sincerely,

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

It was clean and staff was very good. The breakfast choices were great.
Stayed 1 night in Nov 2019
0
Front Office Manager
Dear Linda, Thank you for reviewing the Quality Inn & Suites Saskatoon after your stay at our property. We are happy to know your had a pleasant stay with us, and we look forward to accommodating you again! Kind regards,

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was friendly and welcoming. Great breakfast
Stayed 2 nights in Nov 2019
0
Front Office Manager
Thank you for your kind words regarding our staff. It always means a lot to a team member when a valued guest takes the time to acknowledge their service. We look forward to accommodating you again. Sincerely,

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2019
0
Front Office Manager
Thank you for the positive star rating of our property. I am glad that you had a pleasant stay with us! We hope to be of service to you again. Kind regards,

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was as expected. All things good. Would stay again.
Stayed 1 night in Nov 2019
0
Front Office Manager
We very much appreciate your comments regarding your stay at the Quality Inn & Suites Saskatoon. I am delighted to hear that you had such a great stay with us, and that everything was as expected. We look forward to accommodating you again. Sincerely,

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff. Clean hotel. Would definitely stay there again.
Stayed 1 night in Nov 2019
0
Front Office Manager
Dear Joy, We very much appreciate your comments regarding your stay at the Quality Inn & Suites Saskatoon. It is always a pleasure to receive positive feedback! We are delighted you had a pleasant stay with us, and we look forward to accommodating you again. Kind regards,

5/5 Excellent

Staff ensured that our Check in was fast and efficient & room was quiet and clean with all amenities required for a comfortable stay.
Stayed 1 night in Nov 2019
0
Front Office Manager
Thank you for taking the time to tell us about your recent stay. Quality Inn & Suites Saskatoon continuously strives to meet and exceed our guests’ needs and expectations and it is remarkably rewarding when our guests can feel our attention to detail and our genuine desire to provide an excellent experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards,

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Our 1st night was excellent and then we had to stay - which was not planned - so when I came back to rebook - we wanted the same room or similar outside with outside entrance but none was available -- so we had to pay a extra 20$ and got a King Suite but after we had paid and went to room -- it was a Handicap Room which was big but no counter space and way too big :( and a Handicap room is not good for someone who does not need that kind of room :(
Stayed 1 night in Nov 2019
0
Front Office Manager
Thank you for taking the time to write a review of your recent stay with us. I am sorry we were sold out of standard rooms 2 queen beds on ground floor when you re-booked for November 4th. The only other rooms available on ground floor were our suites, which are rated differently than standard rooms, hence the additional $20 plus taxes for the upgrade. All our suites are indeed very spacious, and even though we try to rent our handicap rooms to guests who request them, we will rent it to any guests when there are no other rooms or suites available on ground floor, if they requested that. Thank you so much for choosing the Quality Inn & Suites. We hope to be of service to you again on your next visit to Saskatoon. Kind regards,