Ratings based on 904 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Dec 3, 2016
Very knowledgable and helpful staff:). A pleasure to stay here. Close to everything. Comfortable and clean.
Comment from Hotel Management
Dec 3, 2016 by Joe Jones - GM, Hotel Management
Hello, We really appreciate your kind remarks! I will pass along your praise to our entire staff. It is exciting to hear that we are doing a great job. We hope to see you again! Sincerely, Joe Jones General Manager
4 out of 5
by A verified traveler from US

Sedona break

Posted Nov 30, 2016
Pleasant hotel with nice colors in the room & a chimney, good breakfast Sedona is always a wonderful place to spend time Amazing red mountains around & Sedona zen spirit are always there
Comment from Hotel Management
Nov 30, 2016 by Joe Jones - GM, Hotel Management
Hello Catherine, Thank you so much for your positive comments. It is always a joy to hear good feedback like this from our amazing hotel guests! Best Wishes, Joe Jones General Manager
4 out of 5
by A verified traveler from US

Enjoyable stay

Posted Nov 30, 2016
Was looking for nice but not too pricey place to stay overnight in Sedona which is tough, but this was a good find. Bed was comfortable, the fireplace and jetted tub were nice. Hotel was located in west Sedona but not out of the way. There are some redrock views but not the sort you'd get at one of the fancier resorts. There was a little outdoor patio for the room facing the parking lot and a heated pool at the hotel, although we didn't use either it was nice that they were available. Only stayed for one night this trip but would go back. No problems using Expedia, booking or checking in.
Comment from Hotel Management
Nov 30, 2016 by Joe Jones - GM, Hotel Management
Hello Rebeca, We truly appreciate you generous comments. We are thrilled that you enjoyed your stay here in Sedona. We are very happy to hear that you liked the fireplace and jetted tub in the room. I will pass along your praise and we hope to see you again in the future! Sincerely, Joe Jones General Manager
5 out of 5
by A verified traveler from US

Nice place to stay in Sedona

Posted Nov 25, 2016
Clean room, nice reception service, 2nd room larger than the first one, A/C could be better
Comment from Hotel Management
Nov 25, 2016 by Joe Jones - GM, Hotel Management
Hello Juan, Thank you for both your patronage and for posting such generous comments regarding the Southwest Inn at Sedona. We work very hard to ensure that we please wonderful customers like you. Thank you for validating that we are accomplishing that goal. Best Regards, Joe Jones General Manager
3 out of 5
by A verified traveler from US

Eye-pleasing southwestern hotel

Posted Nov 17, 2016
Really loved the southwestern architecture and decor, location, and friendliness of the staff. My only complaint is that the bed was very uncomfortable and my husband and I did not sleep well at all. If it weren't for the bed, I would definitely recommend this hotel.
Comment from Hotel Management
Nov 18, 2016 by Joe Jones - General Manager, Hotel Management
Hello Megan, Thank you for taking the time to provide us with your very positive feedback. It is very helpful to us, so that we may focus our attention where it is needed most. We are very happy that you loved the southwestern style and decor and also the friendliness of our staff. It is a pleasure to announce that we will be implementing many upgrades to the property within the next few months. Our rooms will be getting new paint, furniture, window treatments, carpeting, in-room accessories, and much more! We certainly hope to see you again. Sincerely, Joe Jones General Manager
5 out of 5
by A verified traveler from US

Great views and value

Posted Nov 17, 2016
Booked this last minute for s single night. Very impressed by the room. We had stayed in several hotels during our stay in Arizona and this was by far the best. 1st floor room is easy to access from the car park and has a lovely bathroom with jet tub and separate shower. Had a balcony but it wasnt private. 2nd floor room's bathroom isn't so nice. It has combined showed and regular bath. However it does have a private balcony. Has to be accessed from rear of building. Both rooms had a gas fireplace and were lovely. Breakfast was continental style. Highly recommended. Woukd choose the ground floor room unless you want the private balcony. Recommend eating at the Relics restaurant opposite the main road for the experience.
Comment from Hotel Management
Nov 18, 2016 by Joe Jones - General Manager, Hotel Management
Hello John, Thank you for your awesome review! We are delighted that you enjoyed our fireplaces, in room jetted tubs and balconies. We would love to see you again in the future. Warmest Regards, Joe Jones General Manager
5 out of 5
by A verified traveler from Surprise, AZ

Nice fireplace room. Friendly staff.

Posted Nov 16, 2016
This place is comfortable and clean. The fireplace in this room was the attraction for us. They offer robes, which is a nice touch. Decent location with some views of Thunder Mountain. You can enjoy the nice patio. Breakfast is nothing fancy, but will get you through til lunch.
Comment from Hotel Management
Nov 20, 2016 by Joe Jones - General Manager, Hotel Management
Hello, Thank you for completing the survey regarding your recent stay at the Southwest Inn at Sedona. Your business is very important to us and we value your feedback. We know you have many choices & we truly appreciate you choosing to stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope to see you back soon. Sincerely, Joe Jones General Manager
5 out of 5
by A verified traveler from US

Very comfortable and affordable.

Posted Nov 16, 2016
Cons: The air conditioner was loud.
Location: Loved the Adobe Jack Hiking Trail just off 89A. It's moderately challenging, but those who are fairly fit should have no problem with it.
The Southwest Inn greets you as you enter the city of Sedona. The staff was very pleasant and helpful, and the room was clean, spacious and ready when we arrived. Parking was adjacent to our room so it made unpacking/packing an easy chore. And the best part for us was they allow for pets, so our pooch was welcome as well!
Comment from Hotel Management
Nov 16, 2016 by Joe Jones - GM, Hotel Management
Hello Michael, Thank you so much for your kind words! I will pass along your praise to our entire staff. We hope to see you again in the future! Sincerely, Joe Jones General Manager
4 out of 5
by A verified traveler from US

Posted Nov 7, 2016
Location: Was not close to where we meant to be but was nice .
The room was nice, clean, and had a fireplace. Thought there would be a better view but we were on ground floor so that didn't happen.
Comment from Hotel Management
Nov 8, 2016 by Joe Jones - GM, Hotel Management
Thank you for taking the time to write this wonderful review regarding your most recent stay at the Southwest Inn at Sedona. Every room at the Southwest Inn has a fireplace & our guests love them! We are extremely happy to hear one of the best compliments we can get from our guests. Our team works very hard to exceed our guests' expectations. Comments like yours are very assuring for our entire team.
4 out of 5
by A verified traveler from US

Nice stay.

Posted Nov 6, 2016
Nice restaurant across the street pizza shop down block. Short drive into center of town.
Comment from Hotel Management
Nov 8, 2016 by Joe Jones - GM, Hotel Management
We appreciate your very kind words of our hotel- Southwest Inn at Sedona. We are very pleased that you enjoyed your stay. It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our staff and how you enjoyed your visit.