搜索坎昆的度假村

“Uncomfortable Stay due to AC Issue. 1/24/25- 1/30/25 Room416 The AC only had a cold mode with no way to adjust the temperature, makes the room uncomfortable cold. As a result, I got a cold after six nights stay. In the first few days, I feel I can get used to it, so I didn’t complain. In the last day of stay, I started to had a running nose. Today is Feb 5th. I’m still in sick. I hope management address this issue for future guests. ”

“The service was terrible. I left a jacket in the self-service restaurant, and an employee said they saw it, but when I inquired about it, there was no result. I even asked the front desk, but the jacket was simply gone. Although it wasn't worth much, I'm truly disappointed with this kind of service.”

“非常好”

“Very disappointing experience. I originally booked an ocean-view room, but my view was essentially a wall! I had to pay an additional $225 to get the ocean view I had already paid for. Even worse, the upgraded room was a connecting room with absolutely no soundproofing. I could hear every conversation, laugh, and noise from the guests next door. This is unacceptable for a hotel of this category. The food was disappointing in every restaurant (5/10 at best), and the staff, although friendly,……

“泳池太少，餐厅食物种类少、且不好吃！房间排风扇很吵！影响睡觉！”