expedia

Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Overview of Novotel Shanghai Hongqiao Hotel

Photo gallery

Featured Image
Indoor pool
Free minibar items, in-room safe, desk, laptop workspace
Free minibar items, in-room safe, desk, laptop workspace
Free minibar items, in-room safe, desk, laptop workspace
UNESCO Sustainable Property

Novotel Shanghai Hongqiao Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationLingkong SOHO2 min walk
    Popular LocationHongqiao Linkong Economic Zone3 min walk
    Popular LocationHongqiao Lingkong SOHO China Badminton Hall10 min walk
    AirportShanghai (SHA-Hongqiao Intl.)13 min drive

Choose dates to view prices

Deluxe Room, 1 King Bed

5/5 guest room rating
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Twin Beds

5/5 guest room rating
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 2 Twin Beds

4.4/5 guest room rating
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds

5/5 guest room rating
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 King Bed

5/5 guest room rating
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

4.5/5 guest room rating
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed

No guest room rating
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

About this area

Shanghai

Located in Changning neighborhood, Novotel Shanghai Hongqiao Hotel is connected to the convention center. Nanjing Road Shopping District and The Bund are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Zhongshan Park and Yu Garden. Shanghai Science and Technology Museum and Shanghai Zoo are also worth visiting.
Popular Location

What's nearby

  • Lingkong SOHO - 2 min walk
  • Hongqiao Linkong Economic Zone - 3 min walk
  • Hongqiao Lingkong SOHO China Badminton Hall - 10 min walk
  • Xianxia Road - 3 min drive
  • Shanghai Zoo - 5 min drive

Getting around

  • Beixinjing Station - 2 min drive
  • Nanxiang North Railway Station - 12 min drive
  • Hongqiao International Airport (SHA) - 14 min drive

Restaurants

  • All Day Dining Restaurant — 1 min walk
  • Chinese Restaurant — 1 min walk
  • 吉祥馄饨 — 5 min walk
  • 山东饭子馆 — 5 min walk
  • Starbucks — 8 min walk

About this property

Novotel Shanghai Hongqiao Hotel

Eco-friendly hotel connected to the convention center in Shanghai with 2 restaurants
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a complimentary children's club, coffee/tea in a common area, and a business center. All 367 soundproofed rooms provide free WiFi, free wired Internet, and room service. Thoughtful touches include minibars (stocked with some free items) and bathrobes, and guests will also find rainfall showerheads and flat-screen TVs.
Novotel Shanghai Hongqiao Hotel offers 367 accommodations with minibars (stocked with some free items) and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 98 per person
  • 2 restaurants
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free children's club
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Meeting rooms

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from noon - 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 98 per person (approximately)
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Shanghai Hongqiao
Novotel Shanghai Hongqiao
Novotel Shanghai Hongqiao Hotel Hotel
Novotel Shanghai Hongqiao Hotel Shanghai
Novotel Shanghai Hongqiao Hotel Hotel Shanghai

Frequently asked questions

Can I cancel my reservation for free at Novotel Shanghai Hongqiao Hotel and receive a full refund?
Yes, Novotel Shanghai Hongqiao Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Shanghai Hongqiao Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Shanghai Hongqiao Hotel?
As of Apr 10, 2021, prices found for a 1-night stay for 2 adults at Novotel Shanghai Hongqiao Hotel on Apr 30, 2021 start from $60, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Novotel Shanghai Hongqiao Hotel have a pool?
Yes, this property has an indoor pool.
Is Novotel Shanghai Hongqiao Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Shanghai Hongqiao Hotel?
Self parking is free at this property.
What time is check-in at Novotel Shanghai Hongqiao Hotel?
Check-in is from noon - 6:00 AM. After-hours check-in is not available.
What time is check-out at Novotel Shanghai Hongqiao Hotel?
Check-out is at noon.
Where is Novotel Shanghai Hongqiao Hotel located?
Located in Changning, this eco-friendly hotel is within 9 mi (15 km) of Zhongshan Park, Jing'an Temple, and National Exhibition and Convention Center. Beixinjing Station is 25 minutes by foot.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 91 out of 170 reviews
5 - Excellent 54%
Rating 4 - Good. 59 out of 170 reviews
4 - Good 35%
Rating 3 - Okay. 12 out of 170 reviews
3 - Okay 7%
Rating 2 - Poor. 3 out of 170 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 170 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hongqiao stay
I had a great stay, robot is a nice touch
Stayed 4 nights in Sep 2020

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
My food was sent back as it was cold and returned cold, the desk manager was patronising by laughing at me and the chef refused to heat it. I got a new dish and the restaurant manager was very nice in trying to help. The room was fine. I had to complain about a customer openly smoking in reception before any staff member did anything. I felt they resented me being there as a foreigner, the woman on the desk was not welcoming at all.
Stayed 1 night in Jul 2020

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Conveniently near Hongqiao with nice amenities
Stayed 1 night in Jan 2020

2/5 Poor

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Bad pool service
Swimming pool put up a mandatory requirement of swimming with cap which was at most a recommendation at other premises. No towels were provided at poolside. The staff was not friendly and making excuses when the complaint was lodged.
Stayed 4 nights in Jan 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code