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Sheraton Springfield Monarch Place Hotel

Photo gallery for Sheraton Springfield Monarch Place Hotel

Primary image
Indoor pool, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Sheraton Springfield Monarch Place Hotel

Sheraton Springfield Monarch Place Hotel

3.5 star property

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
Map
1 Monarch Place, Springfield, MA, 01144

Explore the area

  • Popular LocationMassMutual Center6 min walk
  • Popular LocationMGM Springfield8 min walk
  • Popular LocationNaismith Memorial Basketball Hall of Fame14 min walk
  • AirportHartford, CT (BDL-Bradley Intl.)21 min drive

Choose dates to view prices

About this area

Springfield

Located on a river, Sheraton Springfield Monarch Place Hotel is in Metro Center neighborhood and is connected to a shopping center. Holyoke Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Naismith Memorial Basketball Hall of Fame and Six Flags New England. Springfield Science Museum and Zoo in Forest Park and Education Center are also worth visiting. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • MassMutual Center - 6 min walk
  • Springfield Museums - 6 min walk
  • Quadrangle - 7 min walk
  • MGM Springfield - 8 min walk
  • Naismith Memorial Basketball Hall of Fame - 14 min walk

Getting around

  • Springfield Union Station - 10 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • The Student Prince - 4 min walk
  • Theodore's - 5 min walk
  • Fat Cat Bar & Grill - 6 min walk
  • Adolfo's - 6 min walk
  • Panjabi Tadka - 6 min walk

About this property

Sheraton Springfield Monarch Place Hotel

Pet-friendly hotel connected to a shopping center in Metro Center, walk to MGM Springfield
Along with 2 restaurants, this hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Sheraton Springfield Monarch Place Hotel offers 325 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 47-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the health club or fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18.00 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 15.95-22.95 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • PICKS Restaurant
  • MVP.pub
  • Starbucks Coffee

Things to do

  • Fitness center
  • Indoor pool
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (38000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 47-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

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3 star
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Guest rating 3.5+
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Hotel
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Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.95 and USD 22.95 per person (approximately)
  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004052812
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Hotel Springfield
Sheraton Monarch
Sheraton Monarch Place
Sheraton Monarch Place Hotel
Sheraton Springfield Hotel
Sheraton Springfield Monarch
Sheraton Springfield Monarch Place
Sheraton Springfield Monarch Place Hotel
Springfield Monarch Place Hotel
Springfield Sheraton
Sheraton Springfield At Monarch Place Hotel Springfield
Sheraton Springfield Monarch
Sheraton Springfield Monarch Place Hotel Hotel
Sheraton Springfield Monarch Place Hotel Springfield
Sheraton Springfield Monarch Place Hotel Hotel Springfield

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 304 out of 836 reviews
5 - Excellent 36%
Rating 4 - Good. 312 out of 836 reviews
4 - Good 37%
Rating 3 - Okay. 126 out of 836 reviews
3 - Okay 15%
Rating 2 - Poor. 48 out of 836 reviews
2 - Poor 6%
Rating 1 - Terrible. 46 out of 836 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to parking
Stayed 1 night in May 2022

1/5 Terrible

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We did not get any rest or sleep, the first room we had was next to a pair of chihuahuas who would not stop barking. The next room we received the couple fought for over two hours in the middle of the night and security did nothing to stop it. After finally getting some quiet around midnight after the man left, from 2 to 3 in the morning he tried to get in my room and would not stop banging on my door even though I told him it was the wrong room. Again security never came. We had a day of events planned for Sunday but we canceled them because I also had two young boys who spent the night crying because of all the fighting and they got zero sleep. They also had non stop drag racing out of our window all night but that was minor compared to what we dealt with and not the hotels fault.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff at check-in were extremely helpful and accommodating. They helped to make this a great visit!
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was gorgeous
Stayed 1 night in Apr 2022

3/5 Okay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air vent was super squeaky and the window shade pull was off its track, making the shades unable to be closed, so I slept terribly.
Stayed 1 night in Apr 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for a conference. Everything was very clean, the staff was professional and the chicken marsala we had during the conference was VERY good.
Stayed 1 night in Apr 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t listen to the negative reviews. This property was very clean. We stayed one night for an event at Mass Mutual Center. It’s within walking distance to the center. A Starbucks right outside. The pub inside the hotel was convenient. The breakfast buffet decent if a little pricey for what’s offered, but convenient nonetheless. Rooms clean, beds comfortable. Surprisingly, the surrounding area was pleasant. People warned that Springfield was gross, but we didn’t think so.
Stayed 1 night in Mar 2022

3/5 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Comfortable but Outdated
The hotel is very comfortable. However, for the price, the hotel really needs updating. All of the rooms and fixtures are very much outdated. The elevators are also extremely slow. So, the hotel was comfortable and the staff members were great. I just feel that it is overpriced for something so old.
Stayed 1 night in Mar 2022