Choose dates to view prices

Tru by Hilton Chicopee Springfield

Photo gallery for Tru by Hilton Chicopee Springfield

Primary image
Indoor pool
Premium bedding, down comforters, blackout drapes, iron/ironing board
Premium bedding, down comforters, blackout drapes, iron/ironing board
Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Overview of Tru by Hilton Chicopee Springfield

Tru by Hilton Chicopee Springfield

2.5-star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
440 Memorial Dr, Chicopee, MA, 01020

Explore the area

  • Popular LocationChicopee Falls Dam15 min walk
  • Popular LocationIndian Motorcycle Museum9 min drive
  • Popular LocationCanal Gallery11 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)34 min drive

Room options

About this area

Chicopee

Tru by Hilton Chicopee Springfield is located in Chicopee. Indian Motorcycle Museum and Springfield Armory are cultural highlights, and some of the area's attractions include Holyoke Heritage State Park and Volleyball Hall of Fame. Springfield Science Museum and Naismith Memorial Basketball Hall of Fame are also worth visiting.

What's nearby

  • Chicopee Falls Dam - 15 min walk
  • Indian Motorcycle Museum - 9 min drive
  • Holyoke Heritage State Park - 9 min drive
  • Volleyball Hall of Fame - 11 min drive
  • Canal Gallery - 11 min drive

Getting around

  • Holyoke Station - 11 min drive
  • Bradley Intl. Airport (BDL) - 33 min drive

Restaurants

  • Chipotle Mexican Grill - 4 min walk
  • Chick-fil-A - 4 min walk
  • 99 Restaurants - 6 min walk
  • Starbucks - 7 min walk
  • Panera Bread - 9 min walk

About this property

Tru by Hilton Chicopee Springfield

Transformed hotel, renovated in 2018
Free to-go breakfast, a terrace, and dry cleaning/laundry services are just a few of the amenities provided at Tru by Hilton Chicopee Springfield. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Luggage storage, free newspapers, and an elevator
  • A 24-hour front desk, smoke-free premises, and a front desk safe
  • Guest reviews speak highly of the location
Room features
All guestrooms at Tru by Hilton Chicopee Springfield have thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Art supplies and free infant beds
  • Mini fridges and irons/ironing boards
  • 55-inch LED TVs with premium channels
  • Heating, daily housekeeping, and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6 AM–10 AM
  • 1 bar

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Art supplies
  • Children's games
  • Children's toys
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels

Entertainment

  • 55-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Mini-fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

Does Tru by Hilton Chicopee Springfield have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Tru by Hilton Chicopee Springfield?

As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on Nov 2, 2022 start from $115.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Chicopee Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Chicopee Springfield?

Self parking is free at this property.

What time is check-in at Tru by Hilton Chicopee Springfield?

Check-in is from 3:00 PM - noon. Late check-in is available during limited hours.

What time is check-out at Tru by Hilton Chicopee Springfield?

Check-out is at noon.

Where is Tru by Hilton Chicopee Springfield located?

Situated in Chicopee, this hotel is within 1 mi (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. Indian Motorcycle Museum and Blunt Park are also within 6 mi (10 km).

Can I cancel my reservation for free at Tru by Hilton Chicopee Springfield and receive a full refund?

Yes, Tru by Hilton Chicopee Springfield offers free cancellation on select room rates, because flexibility matters! Please refer to Tru by Hilton Chicopee Springfield cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 483 out of 786 reviews
5 - Excellent 61%
Rating 4 - Good. 196 out of 786 reviews
4 - Good 25%
Rating 3 - Okay. 59 out of 786 reviews
3 - Okay 8%
Rating 2 - Poor. 27 out of 786 reviews
2 - Poor 3%
Rating 1 - Terrible. 21 out of 786 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Megan
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly, breakfast was great.
Stayed 3 nights in Sep 2022

2/5 Poor

ALAN
Traveled with family
Liked: Cleanliness, property conditions & facilities
Noisy rooms, my neighbor coughed all night and kept me awake. Breakfast was only marginal compared to other Hilton properties.
Stayed 1 night in Sep 2022

5/5 Excellent

Gary
Liked: Cleanliness, staff & service, amenities
Friendly staff and best coffee
Stayed 3 nights in Sep 2022

5/5 Excellent

Judi
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, and breakfast had nice choices.
Stayed 3 nights in Sep 2022

4/5 Good

Kelly
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt the property better suited for younger adults.
Stayed 4 nights in Sep 2022

5/5 Excellent

shelly
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows were heavenly! No carpeting in the room so great for those with allergies.
Stayed 1 night in Sep 2022

5/5 Excellent

Esteban
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, from parking lot to the entrance, lobby, elevator were beyond clean the building smelled amazing, hotel was kid friendly, it provided activities for both adults and children to stay occupied. Hotel also had Creative decor and very polite and friendly staff... It's a 5 star for me...
Stayed 1 night in Sep 2022

5/5 Excellent

April
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great. The folks working there really enjoyed their jobs and made the experience a wonderful one!
Stayed 1 night in Sep 2022

5/5 Excellent

Monica
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel.
Stayed 4 nights in Aug 2022

5/5 Excellent

KENIA
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay only downside was trash was not thrown away and no toilet paper was given.
Stayed 2 nights in Aug 2022