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Tru by Hilton Chicopee Springfield

2.5 star property
Hotel in Chicopee with free breakfast and a 24-hour fitness center

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Tru by Hilton Chicopee Springfield

Premium bedding, down comforters, blackout drapes, iron/ironing board
Terrace/patio
Exterior
Lobby
Towels

Reviews

8.8

Excellent

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Pet friendly
    Pet friendlyPet friendly
  • Gym
    GymGym
  • Breakfast included
    Breakfast includedBreakfast included
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

12:00 PM
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Room options

Available filters for rooms
Showing 9 of 9 rooms

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
440 Memorial Dr, Chicopee, MA, 01020

What's nearby

  • Chicopee Falls Dam - 15 min walk
  • Holyoke Mall - 8 min drive
  • MassMutual Center - 9 min drive
  • MGM Springfield - 9 min drive
  • Big E - 11 min drive

Getting around

  • Holyoke Station - 12 min drive
  • Bradley Intl. Airport (BDL) - 31 min drive

Restaurants

  • ‪Chick-Fil-A - ‬5 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Dunkin' - ‬19 min walk

About this property

Tru by Hilton Chicopee Springfield

Property highlights
You can look forward to free to-go breakfast, a terrace, and an arcade/game room at Tru by Hilton Chicopee Springfield. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sun loungers
  • Free self parking
  • An indoor pool, a front-desk safe, and luggage storage
  • Smoke-free premises, free newspapers, and an elevator
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 108 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Art supplies and free infant beds
  • Mini fridges and irons/ironing boards
  • LED TVs with premium channels
  • Heating, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

Does Tru by Hilton Chicopee Springfield have a pool?

Yes, this property has an indoor pool. Pool access starts at 7:00 AM.

How much does it cost to stay at Tru by Hilton Chicopee Springfield?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on Aug 18, 2024 start from $112.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Chicopee Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Chicopee Springfield?

Self parking is free at this property.

What time is check-in at Tru by Hilton Chicopee Springfield?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Tru by Hilton Chicopee Springfield?

Check-out is at noon.

Where is Tru by Hilton Chicopee Springfield located?

Situated in Chicopee, this hotel is within 1 mi (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. MGM Springfield and Indian Motorcycle Museum are also within 6 mi (10 km).

Tru by Hilton Chicopee Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1000 reviews" "
Rating 8 - Good. 240 out of 1000 reviews" "
Rating 6 - Okay. 83 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sherri

Traveled with partner
Liked: Amenities
I loved the lobby. Very welcoming, warm, colorful and friendly. Enjoyed the 24 hour gym, and I loved the games and entertainment. Finally, a TV that's actually enjoyable. Large up to date TV, with channels that you can actually watch. The shower was great. We are already planning on our next visit.
Stayed 1 night in Jul 2024

8/10 Good

Gail

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly. The first night the room above us had people walking around all night that kept me awake the next night the room next to us had music blaring all night which kept my husband awake all night. The 3rd night it was very peaceful and quiet through the night. Next time we stay here we will report the noise.
Stayed 3 nights in Jul 2024

8/10 Good

Seanette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Russel

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean friendly employees
Stayed 2 nights in Jul 2024

10/10 Excellent

Teresina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful and friendly. The whole design of the hotel is excellent for family with kids and young generations. They have a wide open space in the lobby with 2 foosball tables and lots of sitting areas. They have complimentary coffee and tea in the lobby where you can grab one at anytime. We stayed there for a week and the guest coin laundry is an excellent facility for us. It costs $2.50 for washer (25-30 mins) and $1 for dryer (45 mins). They made your room every other day, it is good to ask for trash bags at reception if we have a lot of trash. The lobby has a microwave and paper plates and plastic cutlery if you need some. Overall, we love to stay in this hotel again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was good and convenient to stores, restaurants
Stayed 1 night in Jul 2024

10/10 Excellent

Bethany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, the property was extremely clean and comfortable. We liked Tru's funny little sayings all over the place.
Stayed 1 night in Jul 2024

10/10 Excellent

Kory

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very nice!!!
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room.....breakfast options was great
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, activities for the kids and great meeting area in lobby. Only downside is the ice machine- only one for the entire hotel and it couldn’t keep up
Stayed 2 nights in Jul 2024

10/10 Excellent

Leland, Auburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Leland, Auburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how the space was designed for wheelchair access. The only downside was the platform bed disallowed using a hoyer. Otherwise excellent.
Stayed 1 night in Jun 2024

10/10 Excellent

Moohyun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good breakfast
Stayed 5 nights in Jun 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was great....super location when we are traveling on the Mass Pike... We will stay again...
Stayed 1 night in Jun 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again, as it was convenient to my appoint- meant . THE room was clean and had everything needed for a comfortable stay. I would recommend it to anyone.
Stayed 2 nights in Jun 2024

8/10 Good

Soe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new, the staff who helped us checked in was very friendly & helpful. Great atmosphere in lobby, we loved gym & pool. Our room was very clean also. Hotel is next to shopping area, very convenient. The only thing I don’t like is the new paint smell (I think it’s paint smell) inside the room, I need to leave my room door opened a few hrs to get used to the smell.
Stayed 1 night in Jun 2024

8/10 Good

Papagheorghe

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
No Ice
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was welcoming. Room was super clean and spacious, comfortable. Like the setup in the lobby.
Stayed 6 nights in Jun 2024

10/10 Excellent

Kadia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. Staff were great and helpful. Overall experience was good. Bed was really soft and comfortable
Stayed 1 night in Jun 2024

6/10 Okay

Nicholas

Stayed 4 nights in Jun 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

RAMON, VAUDREUIL DORION

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff
Stayed 2 nights in Jun 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
2.5