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Indoor pool
Premium bedding, down comforters, blackout drapes, iron/ironing board
Premium bedding, down comforters, blackout drapes, iron/ironing board
Premium bedding, down comforters, blackout drapes, iron/ironing board

Guest reviews

4.4/5 Excellent
446 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Gym

Map

Explore the area

Popular LocationChicopee Falls Dam15 min walk
Popular LocationHolyoke Heritage State Park7 min drive
Popular LocationIndian Motorcycle Museum9 min drive
AirportHartford, CT (BDL-Bradley Intl.)32 min drive

Choose dates to view prices

  • Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 2 Queen Beds

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds
  • Room, 1 King Bed, Accessible, Bathtub

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Hearing, Roll-in Shower)
  • Room, 1 King Bed, Accessible (Hearing)

    3.9/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Hearing)
  • Room, 2 Queen Beds, Accessible, Bathtub

    4.7/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible (Roll-In Shower)

    4.3/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible (Roll-In Shower)
  • Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible, Bathtub (Hearing)
  • Room, 2 Queen Beds, Accessible (Hearing)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible (Hearing)

About this area

Chicopee

Tru by Hilton Chicopee Springfield is located in Chicopee. Naismith Memorial Basketball Hall of Fame and Indian Motorcycle Museum are cultural highlights, and some of the area's attractions include Six Flags New England and Zoo in Forest Park and Education Center.

Visit our Chicopee travel guide
Map
Popular Location

What's nearby

  • Chicopee Falls Dam - 15 min walk
  • Holyoke Heritage State Park - 7 min drive
  • Indian Motorcycle Museum - 9 min drive
  • Holyoke Mall - 12 min drive
  • Springfield Armory - 13 min drive

Getting around

  • Holyoke Station - 12 min drive
  • Bradley Intl. Airport (BDL) - 32 min drive

Restaurants

  • Priya Indian Cuisine - 1 min walk
  • Chick-fil-A - 2 min walk
  • Starbucks - 7 min walk
  • Subway - 8 min walk
  • Panera Bread - 8 min walk

About this property

Tru by Hilton Chicopee Springfield

Hotel in Chicopee with free breakfast and indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, dry cleaning, and laundry facilities. All 108 rooms offer free WiFi and free wired Internet, LED TVs with cable channels, and comforts like premium bedding and down comforters. Free local calls and ironing boards are also available to guests. Weekly housekeeping is available.
Tru by Hilton Chicopee Springfield offers 108 accommodations with irons/ironing boards and blackout drapes/curtains. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitization guidelines of Hilton CleanStay
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Contactless check-out

Safety measures

Individually-wrapped food options available for breakfast
Hand sanitizer provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Carport

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Art supplies
  • Children's games
  • Children's toys
  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Spanish

Business services

  • 24-hour business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • Pool hoist on site
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Linens
  • Premium bedding

Bathroom

  • Towels

Entertainment

  • 55-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Mini-fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Tax ID - C0004550610.
  • Noise-free guestrooms cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast.
  • The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

Can I cancel my reservation for free at Tru by Hilton Chicopee Springfield and receive a full refund?
Yes, Tru by Hilton Chicopee Springfield offers free cancellation on select room rates, because flexibility matters! Please refer to Tru by Hilton Chicopee Springfield cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Tru by Hilton Chicopee Springfield?
As of Jul 9, 2020, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on Jul 28, 2020 start from $93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Tru by Hilton Chicopee Springfield have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at Tru by Hilton Chicopee Springfield?
Check-in is from 3:00 PM–noon. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at noon.
Where is this hotel located?
Situated in Chicopee, this hotel is 0.8 mi (1.2 km) from Chicopee Falls Dam and within 6 mi (10 km) of Springfield Armory and Indian Motorcycle Museum. Mercy Hospital and Baystate Medical Center are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Tru by Hilton Chicopee Springfield

4.4
Excellent
5 - Excellent
273
4 - Good
116
3 - Okay
35
2 - Mediocre
10
1 - Poor
12
4.6
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.6
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in May 2020

    3/5

    • Liked: Staff & service

    Very noisy in the hallways late at night. No ice machine per floor

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very modern. Room was perfect for my wife and I. She has a disability.

    Stayed 1 night in Mar 2020

    2/5

    • Disliked: Staff & service

    The staff was very rude - everyone from the House keeping, to the manager. One of front desk receptionists didn’t even know the proper check in information and told me my checkout day was the next day because we came in late. She called the room 2 times confirming checkout would be the next day but nothing was done. We had to leave earlier than anticipated due to our expectations given to us by the staff.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 4 nights in Feb 2020