Nightmare: Stay away!
Posted Feb 3, 2015 on Hotels
This was the worst hotel experience of my life. Lobby closes in evening and opens at 8 a.m. No one was there to give me my key!! I was stranded at night in the middle of no where! They gave me only one key, and we accidentally left it in the room at 6:30 a.m. No one was there to let me in the room until after 8 a.m. There is no one available to answer the phone after hours!
Seriously! This is nonsense! What if it was an extreme emergency? What if the building were on fire or flooded?! They claim a security guard is around, but only part of the time.
Also, I had no hot water. No turn down or house cleaning service.
Also, they tried to cancel my room the day before, saying they were overbooked. I should have looked elsewhere then!
How is this a Wyndham? I thought that name meant something? Please stay somewhere else! This was a complete nightmare!