Arrived in the room to find the sink very dirty with bits of food and hair. Washed hands once and none of the water drained down the sink, so the drainage problem was no doubt related to the reason for the sink being so dirty. We told the staff that the sink was out of order but the hotel was completely full so we could not change rooms. When I checked out the next day, the desk clerk did not apologize for the poorly maintained room, even when I reiterated that the sink did not function at all and no one else should be assigned that room until the problem was solved. She simply said that a work order had been put in. We had to use the bathtub to brush our teeth and wash our hands. After being in the room for more than 12 hours, the water never drained out of the sink. This was clearly a problem from some previous occupant that was never addressed. Also, the piece of furniture holding the TV and refrigerator was all crooked, the shelves were slanting inwards, and drawers did not close. In all seriousness, it appeared as if that large piece of furniture was going to collapse. It was not a comforting stay at this Comfort Inn. A refresh is sorely needed here. If I ever stay in Syracuse overnight again, I will find another hotel to stay at.
