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The Ritz-Carlton, Toronto

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Luxury
5.0 star property
9.4

Exceptional

Urban oasis with signature spa

A phenomenal spa provides a tranquil retreat at the heart of this five-star property. Staff address guests by name, with touches like welcome cookies for children. Spacious rooms offer stunning views of the CN Tower and Rogers Centre, just a short walk from entertainment and lakefront attractions.

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

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About this property

The Ritz-Carlton, Toronto

  • Luxury family-friendly hotel near Rogers Centre
  • Located close to CN Tower and Ripley's Aquarium of Canada, The Ritz-Carlton, Toronto provides a terrace, an art gallery on site, and shopping on site. Active travelers can enjoy bicycling at this hotel. Indulge in reflexology, a Swedish massage, and a manicure/pedicure at Spa myBlend, the onsite spa. The on-site Italian cuisine restaurant, TOCA, offers lunch, dinner, and kids' meals. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool
    • Limo/town car service, full breakfast (surcharge), and bike rentals
    • Valet parking (surcharge), an electric car charging station, and express check-out
    • Express check-in, tour/ticket assistance, and wedding services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 263 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like first-run movies and laptop-compatible safes.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with rainfall showers and designer toiletries
    • HDTVs with premium channels, DVD players, and first-run movies
    • Wardrobes/closets, refrigerators, and highchairs

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 150 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 30 lbs per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CAD 50 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 40 to 50 for adults, and CAD 25 to 50 for children
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Ritz-Carlton, Toronto have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–9:00 PM.

How much does it cost to stay at The Ritz-Carlton, Toronto?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Toronto on May 31, 2026 start from $624, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Toronto pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a fee of CAD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for CAD 70 per day.

What time is check-in at The Ritz-Carlton, Toronto?

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM.

What time is check-out at The Ritz-Carlton, Toronto?

Check-out is at noon.

Where is The Ritz-Carlton, Toronto located?

This family-friendly Toronto hotel is located near the airport, within a 10-minute walk of Rogers Centre, CN Tower, and Ripley's Aquarium of Canada. Scotiabank Arena and Hockey Hall of Fame are also within 15 minutes. King St West at John St East Side Stop and King St West at University Ave West Side Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 833 out of 1006 reviews
Rating 8 - Good. 98 out of 1006 reviews
Rating 6 - Okay. 40 out of 1006 reviews
Rating 4 - Poor. 10 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely hospitable and we loved our stay at this location!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone were perfection. The couples massage staff were amazing . The concierge staff in the Club lounge were attentive and discreet. Max and Priscilla were helpful and gracious making our stay eventful. The celebratory atmosphere was over the top for our 45th anniversary, all week. The rooms were spotless and beautifully appointed. The entire Ritz Carlton staff are to be commended.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Devinder

Liked: Cleanliness, amenities
Very clean. Amazing service by staff , enjoyed the stay very much
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

zeev

Liked: Cleanliness, staff & service, property conditions & facilities
Attention to detail Epoch bar/lounge - dynamite food and drinks
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was great after a night of dancing.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Keren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa facility is one of the best I've been to
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jebin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it the restaurants were great. The room was modern and clean. Shopping was nearby.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is beautiful and in a great location. Staff is very friendly. Room was very quiet and clean.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Afzal

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great. Staff was very friendly. Breakfast was delicious. Spa was nice but felt rushed for massage and for the price you pay time was deducted.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at many 5 star hotels and we were not impressed when we walked in and the lobby did not smell clean. Usually hotels of this price range will have a beautiful scent throughout their property, this was not the case here. There was no pleasant scent anywhere in the building. Also, there was no fridge in the room, we had to pay $25 more to have one brought up. There’s no snack/drink/essentials shop available on site. The staff was great, but other than that Le Westin in Montreal, which is where we were coming from, surpassed this Ritz Carlton by a lot.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Vedikas

Liked: Cleanliness, staff & service, property conditions & facilities
incredible service and a beautiful property
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jaanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional, kind and friendly staff, felt like at home.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, in a very convenient location.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and helpful. They made my son’s birthday super special, we had a wonderful stay!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a lovely place !!!

It is a beautiful hotel ! The location is perfect and the staff are all kind and helpful. Im so glad we were able to stay there !
Stayed 2 nights in May 2025
Verified

8/10 Good

Myles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front seat staff were world class
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and facility where beautiful
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Jakov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property and delightful staff
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa and workout facilities. Highly recommend the afternoon high tea.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

muna omar ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were hospitable and helpful
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

namratha

Liked: Cleanliness, staff & service, property conditions & facilities
We ate at TOCCA and snacked at Lano everyday and loved the spa and room and impeccable service. This is why you stay at a Ritz!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Yale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for me and my family stayed over a weekend to attend events planned in Toronto, top level service and staff.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and great location! Hotel is beautiful.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
impeccable service, lovely facilities and a prime location.
Stayed 1 night in Aug 2024