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Central Park Resort & Spa Tulum

Photo gallery for Central Park Resort & Spa Tulum

2 outdoor pools
2 outdoor pools
2 outdoor pools
2 outdoor pools
Panoramic Penthouse, 3 Bedrooms, Private Pool | Terrace/patio

Overview of Central Park Resort & Spa Tulum

Central Park Resort & Spa Tulum

3.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Spa
  • Gym
Map
Calle 6 Sur, entre Calle 3 y 4 Sur, Col. La Veleta, Tulum, QROO, 77780

Explore the area

  • Popular LocationHospital de Tulum16 min walk
  • Popular LocationDos Aguas Park18 min walk
  • Popular LocationCenote Crystal5 min drive
  • AirportTulum, Quintana Roo (TUY)14 min drive

Room options

About this area

Tulum

Central Park Resort & Spa Tulum is located in Tulum. Cenote Crystal and Cenote Calavera are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tulum Beach and Tulum National Park. LabnaHa Ecopark Adventures and Xel-Há Park are also worth visiting.

What's nearby

  • Hospital de Tulum - 16 min walk
  • Dos Aguas Park - 18 min walk
  • Cenote Crystal - 5 min drive
  • SFER IK - 12 min drive
  • Las Palmas Public Beach - 13 min drive

Restaurants

  • Los Aguachiles Tulum - 10 min walk
  • Hunab Ku - 10 min walk
  • Manglar - 11 min walk
  • La Barracuda - 15 min walk
  • Burrito Amor - 16 min walk

About this property

Central Park Resort & Spa Tulum

3.5-star aparthotel with 2 outdoor pools and full-service spa
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This aparthotel also features complimentary wireless Internet access, concierge services, and complimentary use of a nearby fitness facility.. Featured amenities include luggage storage and coffee/tea in a common area. A roundtrip airport shuttle is provided for a surcharge (available 24 hours)..#Mandatory fees: You'll be asked to pay the following charges at the property: Deposit: USD 300.00 per stay We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: USD 250 per vehicle (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit . Special instructions: The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: No smoking.
Central Park Resort & Spa Tulum offers 39 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
This information is provided by our partners.

Property amenities

Pool/Spa

  • 2 outdoor pools
  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking includes off-street options
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Dining

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Shower only

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 50-inch LED TV

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Things to do

  • Gym on site
  • Health club (partner property) nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 3 floors
  • 39 rooms
  • 7 buildings
  • Built in 2016

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from July 28 2022 to July 27 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 250 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Central Park Resort Tulum
Central Park Tulum
Central Park Resort Spa Tulum
Central Park & Spa Tulum Tulum
Central Park Resort & Spa Tulum Tulum
Central Park Resort & Spa Tulum Aparthotel
Central Park Resort & Spa Tulum Aparthotel Tulum

Frequently asked questions

Does Central Park Resort & Spa Tulum have a pool?

Yes, this property has 2 outdoor pools.

Is Central Park Resort & Spa Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Central Park Resort & Spa Tulum?

There is free parking nearby.

What time is check-in at Central Park Resort & Spa Tulum?

Check-in is from 3:00 PM - anytime.

What time is check-out at Central Park Resort & Spa Tulum?

Check-out is at 11 AM.

Does Central Park Resort & Spa Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 250 per vehicle applies.

Where is Central Park Resort & Spa Tulum located?

Situated in Tulum, this spa aparthotel is 0.8 mi (1.4 km) from Hospital de Tulum and 2.8 mi (4.6 km) from Tulum Beach. Dos Aguas Park and Tulum National Park are also within 2 mi (3 km).

Can I cancel my reservation for free at Central Park Resort & Spa Tulum and receive a full refund?

Yes, Central Park Resort & Spa Tulum offers free cancellation on select room rates, because flexibility matters! Please refer to Central Park Resort & Spa Tulum cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.8

Excellent

Rating 10 - Excellent. 139 out of 221 reviews" "
" "10 - Excellent 63%
Rating 8 - Good. 49 out of 221 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 15 out of 221 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 10 out of 221 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 8 out of 221 reviews" "
" "2 - Terrible 4%

9.3/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert Henry

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I will be back! Onsite spa & gym top quality, resort is 5 star cleanliness. Everything needed walking distance. Recommend small rental car for full experience in Tulum, most attractions within 15 minute drive. Mopeds and bicycles only for the very brave. Park the car & take the $10 taxi home if you want some drinks (:
Stayed 7 nights in Dec 2021

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Penthouse does NOT disappoint! The entire space was beautiful, 3 story gym, Thai restaurant and ambiance was great, the grounds were well kept. There is no elevator, so pack light. The roads in the area are not paved, without street lights, don’t recommend being off grounds after dark. Need a cab to get to the beach, about 15 minute ride $24 dollars each way. About 1.5hrs from the airport.
Stayed 4 nights in Nov 2021

10/10 Excellent

Angel

Traveled with partner
Liked: Amenities, property conditions & facilities
Good service
Stayed 5 nights in Oct 2021

10/10 Excellent

ELIZABETH, lawrenceville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
el gym y el spa
Stayed 4 nights in Oct 2021

10/10 Excellent

Sabrina del carmen

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2021

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This Resort was amazing! Definitely will go back and stay at this place again. Close to the Tulum ruins and local markets, restaurants and bike rentals. Only thing is rent a car or get on a colectivo because taxis are way over priced even with the front desk trying to help you out for service.
Stayed 7 nights in Aug 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall, this was a decent hotel. The gym is probably the main draw as it is pretty impressive. However, even with very few guests there, because they only have 2 treadmills, it wasn't easy to get to use it. The pool is mainly decorative, and basically nobody uses it as it's very shallow and narrow. So if you like hanging out by the pool this is not the place for you. The main problem I had with my stay was that I accidentally booked the wrong date on the hotel (I had a overnight flight so that threw me off). I booked 2 weeks ahead of time and contacted both the hotel and Expedia the very next day. I had also booked the penthouse suite. If I had accidentally booked a studio, I might not have cared that much. After hours of talking to Expedia and the hotel, they basically both told me they were not going to do anything for me and it was my mistake and I'd have to eat the cost. I told them I was willing to change dates, get credit. Anything so I didn't lose the 280 dollars I spent for a penthouse suite I wasn't going to be there to use. In conclusion, this is a small brand hotel that doesn't really care about customer service and if they won't do anything about my mistaken booking, I don't feel they would be very accommodating about anything else. In general, I'd avoid this place and also avoid booking anything with expedia as their customer support after you make a booking is basically non-existent.
Stayed 3 nights in Aug 2021

2/10 Terrible

Sandra

Stayed 2 nights in Aug 2021

10/10 Excellent

mark

Liked: Cleanliness, room comfort
Cute diamond in the rough
Very good place for the price. Dirt road to get there, but once there it is very nice. The ocean side bohemian-chic area is a short drive away.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Broken door lock. Blood on sheets. Frequent power issues. Construction every morning, impossible to sleep and noisy above. left hotel early and lost money booked another place.
Stayed 3 nights in Jul 2021