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Central Park Resort & Spa Tulum

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2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/Patio

Overview of Central Park Resort & Spa Tulum

VIP Access

Central Park Resort & Spa Tulum

4 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Spa
  • Gym

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 140°F
Calle 6 Sur, entre Calle 3 y 4 Sur, Col. La Veleta, Tulum, QROO, 77780

Explore the area

  • Popular LocationDos Aguas Park18 min walk
  • Popular LocationCenote Crystal5 min drive
  • Popular LocationSFER IK12 min drive
  • AirportTulum, Quintana Roo (TUY)15 min drive

Choose dates to view prices

Standard Studio, 1 King Bed

4.3/5 guest room rating
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

Panoramic Penthouse, 3 Bedrooms, Private Pool

4.4/5 guest room rating
  • 3606 sq ft
  • Sleeps 6
  • 3 King Beds

About this area

Tulum

Central Park Resort & Spa Tulum is located in Tulum. Cenote Crystal and Cenotes Sac Actun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tulum National Park and Sian Ka'an Biosphere Reserve. Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures are also worth visiting.
Visit our Tulum travel guideOpens in a new window
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Map

What's nearby

  • Dos Aguas Park - 18 min walk
  • Cenote Crystal - 5 min drive
  • SFER IK - 12 min drive
  • Las Palmas Public Beach - 13 min drive
  • Playa Paraiso - 14 min drive

Restaurants

  • Los Aguachiles Tulum — 9 min walk
  • Chacabar — 11 min walk
  • El Camello Jr — 11 min walk
  • La Barracuda — 15 min walk
  • Burrito Amor — 16 min walk

About this property

Central Park Resort & Spa Tulum

4-star aparthotel with 2 outdoor pools and full-service spa
Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a living room and a dining area, and other amenities include free WiFi and a balcony.
Central Park Resort & Spa Tulum offers 39 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate living rooms. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
This information is provided by our partners.

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Spa treatment rooms
  • Hot stone massages
  • Detox wraps
  • Ayurvedic treatments
  • Hydrotherapy
  • Aromatherapy
  • Swedish massages
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • 5 treatment rooms
  • Body wraps

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking includes off-street options
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Family friendly

  • Free crib/infant bed

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • 1 restaurant
  • 1 bar
  • Snack bar/deli
  • Coffee/tea in a common area

Bedrooms

  • Premium bedding

Bathrooms

  • Shower
  • Hair dryer
  • Free toiletries

Living spaces

  • Living room
  • Dining room

Entertainment

  • 50-inch LED TV

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Front desk (limited hours)

Things to do

  • Fitness center
  • Health club access nearby
  • Fitness facilities nearby (free access)

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 39 rooms
  • 3 floors
  • 7 buildings
  • Built in 2016

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Guest rating 4+
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Pool
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Free WiFi
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Family friendly
Family friendly
Apart-hotel
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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa and Mastercard; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 17 years old are not allowed in the spa

Property is also known as

Central Park Resort Tulum
Central Park Tulum
Central Park Resort Spa Tulum
Central Park & Spa Tulum Tulum
Central Park Resort & Spa Tulum Tulum
Central Park Resort & Spa Tulum Aparthotel
Central Park Resort & Spa Tulum Aparthotel Tulum

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 133 out of 213 reviews
5 - Excellent 62%
Rating 4 - Good. 48 out of 213 reviews
4 - Good 23%
Rating 3 - Okay. 15 out of 213 reviews
3 - Okay 7%
Rating 2 - Poor. 10 out of 213 reviews
2 - Poor 5%
Rating 1 - Terrible. 7 out of 213 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This Resort was amazing! Definitely will go back and stay at this place again. Close to the Tulum ruins and local markets, restaurants and bike rentals. Only thing is rent a car or get on a colectivo because taxis are way over priced even with the front desk trying to help you out for service.
Stayed 7 nights in Aug 2021

2/5 Poor

Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall, this was a decent hotel. The gym is probably the main draw as it is pretty impressive. However, even with very few guests there, because they only have 2 treadmills, it wasn't easy to get to use it. The pool is mainly decorative, and basically nobody uses it as it's very shallow and narrow. So if you like hanging out by the pool this is not the place for you. The main problem I had with my stay was that I accidentally booked the wrong date on the hotel (I had a overnight flight so that threw me off). I booked 2 weeks ahead of time and contacted both the hotel and Expedia the very next day. I had also booked the penthouse suite. If I had accidentally booked a studio, I might not have cared that much. After hours of talking to Expedia and the hotel, they basically both told me they were not going to do anything for me and it was my mistake and I'd have to eat the cost. I told them I was willing to change dates, get credit. Anything so I didn't lose the 280 dollars I spent for a penthouse suite I wasn't going to be there to use. In conclusion, this is a small brand hotel that doesn't really care about customer service and if they won't do anything about my mistaken booking, I don't feel they would be very accommodating about anything else. In general, I'd avoid this place and also avoid booking anything with expedia as their customer support after you make a booking is basically non-existent.
Stayed 3 nights in Aug 2021

3/5 Okay

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Broken door lock. Blood on sheets. Frequent power issues. Construction every morning, impossible to sleep and noisy above. left hotel early and lost money booked another place.
Stayed 3 nights in Jul 2021

2/5 Poor

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The property looked nice and seemed to have a nice pool, which we didn't use. However, it was an open pool area with no shade at all. The room was relatively clean, but had deep black scratches all over the white nightstands. In addition, the garbage in the kitchen was left completely full when we checked in. The worst part about the room was the shower. It had very low pressure and it would take a very long time to get it to hot. The water was also very difficult to adjust and we had to keep playing with the temperature as it just kept going from cold to very hot - it was challenging to find the middle point. On the 2nd day of our trip, the electricity completely went out and we had no air conditioner on a very hot and humid day. Additionally, the water pressure was non-existent, the water was barely trickling and in the middle of my shower, the water completely stopped and I couldn't even finish the shower. The management told us it would take 30 min to restore electricity, but it actually took about 5 hours. Finally, the only restaurant and bar they had in the hotel, wouldn't open until 3 pm, which was very inconvenient. Very disappointed with this hotel, as well as the experience.
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved this resort !! The staff was so kind and friendly, and the cleanliness of the resort was awesome. The only thing that was not so great was the pressure of the water from the shower and how the temperature of the shower would go from really hot to cold. The gym was phenomenal and so is the juice bar. The restaurant on site is so delicious (Thai food) I couldn’t get enough of it. They clean the pool and resort daily so swimming in the pool was enjoyable. I will definitely book here again in the future.
Stayed 5 nights in Jul 2021