Title: Naala Tulum Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=58187077&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Naala Tulum Tranquil retreat near Tulum's ancient Mayan ruins offers a perfect balance of relaxation and exploration with its garden setting and refreshing pool ## Photo gallery for Naala Tulum ![Exterior - Naala Tulum (Tulum)](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/ac8324ab.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Naala Tulum (Tulum)](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/35357728.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Naala Tulum (Tulum)](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/e66ca9f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Naala Tulum (Tulum)](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/12e1cc9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sundeck - Naala Tulum (Tulum)](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/840b271f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Naala Tulum offers a peaceful escape near historic Mayan ruins. Guests can relax in the garden, cool off in the outdoor pool, or enjoy drinks at the bar after exploring. Practical amenities include bike rentals and tour assistance to help travelers make the most of the area. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Free WiFi - Air conditioning - Parking available - Bar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.com/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Room ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/d6bdacfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.2 Wonderful 23 reviews - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Family Apartment, 2 Bedrooms ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/56d489b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 2 Bedrooms 9.0 Wonderful 4 reviews - Garden view - 1076 sq ft - 2 bedrooms - Sleeps 6 - 2 Queen Beds and 1 Double Bed ### View all photos for Deluxe Quadruple Room ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/7d48f374.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room 9.4 Exceptional 18 reviews - 538 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/d6bdacfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.4 Exceptional 15 reviews - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/3a28e141_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet friendly - Parking included - Free WiFi 8.8 Excellent 11 reviews $72 nightly $90 total Mar 19 - Mar 20 Total with taxes and fees [](https://www.expedia.com/Moxy-Tulum.h115406584.Hotel-Information?chkin=2026-3-19&chkout=2026-3-20&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=aa4a5611-03d4-469d-83fd-34f9caa3bbf2&top_cur=USD) Ad ![Down comforters, free minibar, in-room safe, individually decorated](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16180000/16173300/16173295/92306d58_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah - Pool - Hot tub - All inclusive - Spa 9.0 Wonderful 1,004 reviews $471 nightly $569 total Mar 30 - Mar 31 Total with taxes and fees [](https://www.expedia.com/Kantenah-Hotels-UNICO-20-87-Hotel-Riviera-Maya-Adults-Only-All-Inclusive.h16173295.Hotel-Information?chkin=2026-3-30&chkout=2026-3-31&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=aa4a5611-03d4-469d-83fd-34f9caa3bbf2&top_cur=USD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99910000/99901200/99901109/b211b0ff_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bloom Tulum, Apartments by Marriott Bonvoy La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 14 reviews $128 nightly $158 total Apr 1 - Apr 2 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Bloom-Tulum-Apartments.h99901109.Hotel-Information?chkin=2026-4-1&chkout=2026-4-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=aa4a5611-03d4-469d-83fd-34f9caa3bbf2&top_cur=USD) Ad ![10 outdoor pools](https://images.trvl-media.com/lodging/90000000/89770000/89768600/89768532/9c1c7031.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - 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Pool - Parking included - Free WiFi - Air conditioning $357 nightly $436 total Mar 18 - Mar 19 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Nevana-Luxury-Villas-By-La-Zebra.h123332416.Hotel-Information?chkin=2026-3-18&chkout=2026-3-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=aa4a5611-03d4-469d-83fd-34f9caa3bbf2&top_cur=USD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/b3c1d380_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 393 reviews $173 nightly $212 total Mar 20 - Mar 21 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information?chkin=2026-3-20&chkout=2026-3-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=aa4a5611-03d4-469d-83fd-34f9caa3bbf2&top_cur=USD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/43000000/42520000/42519400/42519314/8f28aa93_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Bardo Tulum City Center - Pool - Breakfast included - Spa - Pet friendly 9.6 Exceptional 439 reviews $225 nightly $276 total Mar 18 - Mar 19 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information?chkin=2026-3-18&chkout=2026-3-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=aa4a5611-03d4-469d-83fd-34f9caa3bbf2&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Naala-Tulum.h58187077.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) ## About the neighborhood Zama, a neighborhood in Tulum, is home to Naala Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.com/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20599%2C-87.45073&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=i7Wd21nlJrF6nfx3atkdOGm_AJE=) Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760 ### What's nearby - ![The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 3 min walk \- 0.2 miles - ![Tulum Mayan Ruins featuring tropical scenes and rocky coastline](https://images.trvl-media.com/place/6159558/fcece672-c3eb-4b45-9a58-ee140f5007a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum National Park 3 min drive \- 1.8 miles - Hunab Lifestyle Center 3 min walk \- 0.2 miles - Dos Aguas Park 19 min walk \- 1.0 mile - Hospital de Tulum 5 min drive \- 1.5 miles ### Getting around - Cancun Intl. Airport (CUN) 91 min drive ### Restaurants - Carl's Jr. 1 min walk - Panza Tulum 8 min walk - Siete Fuegos 3 min walk - La Regia Tulum 8 min walk - Pescaderia Estrada 15 min walk ## About this property ### Naala Tulum Hotel near Tulum Mayan Ruins Take advantage of a terrace, a garden, and a bar at Naala Tulum. Free in-room WiFi, with speed of 50+ Mbps, and a restaurant are available to all guests. You'll also enjoy perks such as: - An outdoor pool along with sun loungers - Bike rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge) - Luggage storage, concierge services, and tour/ticket assistance - An elevator, a 24-hour front desk, and a banquet hall - Guest reviews speak highly of the pool and helpful staff Room features All 95 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - 40-inch flat-screen TVs with Netflix, streaming services, and digital channels - Wardrobes/closets, ceiling fans, and daily housekeeping ## Similar properties ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 347 reviews $89 nightly $111 total Apr 4 - Apr 5 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine, pool views ](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/4a090908.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - Pool - Spa - Kids pool - Parking included 8.6 Excellent 175 reviews $72 nightly $146 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=111918641&PinnedHotelID=111918641&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/95951278.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 464 reviews $62 nightly $78 total Apr 1 - Apr 2 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, body treatments, aromatherapy](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/a9403957.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copal Tulum Hotel Zama - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 1,006 reviews $82 nightly $103 total Mar 19 - Mar 20 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/62000000/61580000/61573700/61573622/a98ad83f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kimpton Aluna Tulum by IHG Zama - Pool - Spa - Pet friendly - Parking included 9.0 Wonderful 326 reviews $151 nightly $182 total Mar 24 - Mar 25 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=61573622&PinnedHotelID=61573622&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/101000000/100420000/100410600/100410585/169e6b58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Calea Tulum Zama - Pool - Breakfast included - Pet friendly - Parking included 9.4 Exceptional 45 reviews $41 nightly $56 total Mar 26 - Mar 27 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=100410585&PinnedHotelID=100410585&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/17000000/16460000/16456000/16455930/d2fa64a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elements Tulum Boutique Hotel Tulum City Center - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 951 reviews $42 nightly $53 total Apr 13 - Apr 14 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=16455930&PinnedHotelID=16455930&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers](https://images.trvl-media.com/lodging/82000000/81890000/81886800/81886775/2210dae2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KAN Tulum Hotel La Veleta - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 93 reviews $101 nightly $126 total Apr 15 - Apr 16 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=81886775&PinnedHotelID=81886775&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/3a368039.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Otonomus Tulum Tulum - Pool - Kitchen - Washer - Dryer 8.8 Excellent 238 reviews $44 nightly $57 total Apr 2 - Apr 3 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/43000000/42950000/42945600/42945551/bd9cae7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amaka Calma Tulum La Veleta - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 594 reviews $45 nightly $57 total Apr 17 - Apr 18 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=42945551&PinnedHotelID=42945551&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=58187077,78771341,111918641,92983826,44035250) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request - Self parking on site (USD 10 per day) ### Food and drink - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Bicycle rentals - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Well-lit path to entrance ### More - Banquet hall - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch flat-screen TV with digital channels - Netflix - Streaming services ### Food and drink - Minibar ### More - Air conditioning - Ceiling fan - Desk - Laptop workspace - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: USD 2.50 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 6) - Self parking fee: USD 10 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Naala Tulum Hotel Naala Tulum Tulum Naala Tulum Hotel Tulum ## Frequently asked questions ### Does Naala Tulum have a pool? ### How much does it cost to stay at Naala Tulum? ### Is Naala Tulum pet-friendly? ### How much is parking? ### What time is check-in at Naala Tulum? ### What time is check-out at Naala Tulum? ### Does Naala Tulum provide a shuttle to the airport? ### Where is Naala Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Naala Tulum Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Amenities ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 443 8 - Good 150 6 - Okay 50 4 - Poor 18 2 - Terrible 22 ## Reviews Verified ### 8/10 Good #### Stacey Dec 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It's a nice place very relaxing. ##### Stacey Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Chad Sep 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful property, especially for the price. The staff was excellent. ##### Chad Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### David Feb 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was a good size, with a little balcony overlooking the little jungly area. The room itself was pretty basic. I had a hot shower 2 days out of 7\. And even then you have to let it run for 15 minutes before it gets warm. The wifi was amazing. Staff were polite and helpfu. The location is great, youre close to restaurants and the grocery store. And maybe a 5 minute scooter ride to the beach zone. 4/5 for the cold showers lol. ##### David Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Colette Oct 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Oasis in the jungle Amazing apartment with separate lounge/kitchen. Great bedrooms and comfortable beds. Nice bathrooms. The pool area/restaurant is stunning. ![](https://a.travel-assets.com/ugc/hotel-reviews/d07a220b-7324-4644-8f55-4bffe726e6f5-1761189416399.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cf4f0856-a406-42d3-b324-7e9fcf68083c-1761189419539.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c8f0daed-b18b-42fc-91e9-4708722ae33f-1761189417983.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d707e643-2de8-4b4b-8e68-571a54c978fa-1761189417683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Colette Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Gerald Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Na’ala was a great place to stay. The hotel has a great pool and the property was very nice. The staff was helpful. It is located close to a few shops in walking distance. We enjoyed our stay here. ##### Gerald Stayed 2 nights in Aug 2025 Verified ### 8/10 Good #### Arianny Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is great! Swimming pool is great, room are spacious! Location is very closed by convenience stores and restaurants. ![](https://a.travel-assets.com/ugc/hotel-reviews/5a98c1c3-16bf-4b16-b2b3-64e627dca6c0-1753925240417.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f2b348e7-18ba-4a1c-99de-d1036bef417a-1753925243554.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Arianny Stayed 2 nights in Jul 2025 Verified ### 8/10 Good #### Ralph Apr 8, 2025 Liked: Amenities This is a nice hotel to stay, it has comfort, nice amenities. ##### Ralph Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### Coates Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely garden and rooftop pool area. ##### Coates Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Andres Jun 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff is the best! ##### Andres Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### CLAUDIO Feb 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice place. Super friendly staff and a great complimentary breakfast. ##### CLAUDIO Stayed 1 night in Jan 2025 Verified ### 8/10 Good #### rikki May 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice property for the area, great roof top view ##### rikki Stayed 1 night in May 2025 Verified ### 8/10 Good #### KayRachel Oct 18, 2025 Disliked: Staff & service It was a nice hotel. The cons are wish the water is warm when taking a shower it was cold water, one of the rooms the bed sheets has stains, and the pool is nice it just needs to be painted you can see the paint is coming off. The people in the front desk weren’t as welcoming:( ##### KayRachel Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Erynell Mar 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The views were amazing ##### Erynell Stayed 3 nights in Mar 2025 Verified ### 8/10 Good #### Cynthia A. May 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I enjoyed the jungle atmosphere and the rooftop pool. The views were spectacular. ##### Cynthia A. Stayed 4 nights in May 2025 Verified ### 10/10 Excellent #### Keisha Mar 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will stay again. The hotel was very nice and clean. Staff was helpful and informative. ##### Keisha Stayed 2 nights in Feb 2025 Verified ### 8/10 Good #### Zureidy Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Photos are pretty accurate to what the place actually looks like. Staff is great and helpful! Will book again if I ever go back. ##### Zureidy Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### Anniel Jan 16, 2025 Liked: Cleanliness, staff & service Nice location ##### Anniel Stayed 4 nights in Jan 2025 Verified ### 8/10 Good #### Dawn Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Easy stay I would recommend this hotel for cleanliness and location. Centrally located to either beach Tulum or street shopping Tulum. Bike rentals or ATV rentals are accessible. We did both. Downfall is no ice unless you go up to the restaurant at top fllor and no early morning coffee provided until 8:00am when they serve breakfast. Room was super clean and bed was extremely comfortable. Great hotel for the price ![](https://a.travel-assets.com/ugc/hotel-reviews/049097b5-9371-4c6c-a6f5-9195ecb5d239-1757445590046.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d4e27db9-c795-450d-90d9-a3908012c21a-1757445591809.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/af3c246c-6b60-4061-8eac-9b9f50c46e0b-1757445595858.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/10996330-74d2-4665-8d21-c2569a2c3e1c-1757445596615.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dawn Stayed 3 nights in Sep 2025 Verified ### 8/10 Good #### Rebecca Jan 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Location great clean and great roof to pool ##### Rebecca Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### Evelin Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front staff was very nice and helpful! Would definitely book them again ! I enjoyed my stay here. ##### Evelin Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Tom May 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stylish and comfortable. Esp enjoyed the roof top terraces: cafe, bar and pool. ##### Tom Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Tomas Oct 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean place, very good room ##### Tomas Stayed 2 nights in Sep 2024 Verified ### 10/10 Excellent #### Andres Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As always the staff never seizes to amaze me. From the moment i walk from the parking area to the check-in center the staff is already greeting me with a great smile and genuine heartfelt handshake welcoming me into the property. ##### Andres Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Amy Louise Apr 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel with an amazing rooftop pool! ##### Amy Louise Stayed 4 nights in Mar 2024 Verified ### 10/10 Excellent #### Milan Feb 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was well designed with Boho Theme. Staff was helpful. 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