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DoubleTree by Hilton Utica

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Room, 2 Queen Beds, Accessible, Corner (Hearing) | 1 bedroom, in-room safe, desk, laptop workspace
Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower) | 1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Overview of DoubleTree by Hilton Utica

DoubleTree by Hilton Utica

4-star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
102 Lafayette Street, Utica, NY, 13502

Explore the area

  • Popular LocationUtica Memorial Auditorium6 min walk
  • Popular LocationStanley Theater7 min walk
  • Popular LocationMatt Brewing Company15 min walk
  • AirportRome, NY (RME-Griffiss Intl.)17 min drive

Room options

About this area

Utica

Located in Utica, DoubleTree by Hilton Utica is in the city center and near a metro station. Check out an event or a game at Utica Memorial Auditorium, and consider making time for Utica Zoo, a top attraction not to be missed.

What's nearby

  • National Distance Running Hall of Fame - 2 min walk
  • Utica Memorial Auditorium - 6 min walk
  • Stanley Theater - 7 min walk
  • Utica Children's Museum - 9 min walk
  • Matt Brewing Company - 15 min walk

Getting around

  • Utica Station - 9 min walk
  • Hancock Intl. Airport (SYR) - 60 min drive

Restaurants

  • Gerber's 1933 Tavern - 3 min walk
  • Craylee's - 4 min walk
  • The Tailor and the Cook - 4 min walk
  • Utica Coffee Roasting Company - 4 min walk
  • Griffin's Pub - 5 min walk

About this property

DoubleTree by Hilton Utica

4-star historic hotel in the business district, rejuvenated in 2017
Consider a stay at DoubleTree by Hilton Utica and take advantage of dry cleaning/laundry services, an outdoor entertainment area, and a bar. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
Additional perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
  • A computer station, an elevator, and laundry services
  • Guest reviews say good things about the helpful staff
Room features
All guestrooms at DoubleTree by Hilton Utica have comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with designer toiletries and showers
  • 50-inch LED TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 6.50-15.95 for adults and USD 6.50-14.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (6600 square feet)
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 50-inch LED TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide

More properties to consider

See similar properties

Policies

Check-in

92% of travelers were happy with check-in
Check-in from 3:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 6.50 and USD 15.95 for adults, USD 6.50 and USD 14.95 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ascend Collection Utica
Utica Ascend Collection
DoubleTree Hilton Utica Hotel
DoubleTree Hilton Utica
DoubleTree by Hilton Utica Hotel
DoubleTree by Hilton Utica Utica
DoubleTree by Hilton Utica Hotel Utica

Frequently asked questions

Is DoubleTree by Hilton Utica pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at DoubleTree by Hilton Utica?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Utica on Nov 4, 2022 start from $126.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Utica?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Utica?

Check-in is from 3:00 PM - 3:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Utica?

Check-out is at noon. Late check-out is available for a fee (amount may vary).

Where is DoubleTree by Hilton Utica located?

Located in the heart of Utica, this historic hotel is within a 10-minute walk of Utica Memorial Auditorium, Stanley Theater, and Utica Children's Museum. Saranac Brewery and Utica Zoo are also within 3 mi (5 km). Utica Station is 9 minutes by foot.

Can I cancel my reservation for free at DoubleTree by Hilton Utica and receive a full refund?

Yes, DoubleTree by Hilton Utica offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Utica cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 328 out of 700 reviews
5 - Excellent 47%
Rating 4 - Good. 242 out of 700 reviews
4 - Good 35%
Rating 3 - Okay. 78 out of 700 reviews
3 - Okay 11%
Rating 2 - Poor. 37 out of 700 reviews
2 - Poor 5%
Rating 1 - Terrible. 15 out of 700 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

4.4/5

Eco-friendliness

3/5 Okay

Heather
Business traveler
Liked: Cleanliness
Disliked: Staff & service
The room was lovely. The bed was comfortable. It was nicely decorated. The lobby was fancy with lots of seating and beautiful chandeliers. The front desk staff as well as company “ policy” had much to be desired. There was only 1 elevator for the entire hotel and it was so tiny you could not fit more than two people in it so there was a lot of waiting for the elevator and walking up the stairs( my room was in the 7 th floor). My room key kept being deactivated so I couldn’t get in my room. I probably won’t be staying at a Hilton brand again
Stayed 2 nights in Sep 2022

5/5 Excellent

Regina
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and wonderfully redone historic hotel owned by Doubletree. The grand historic lobby is great. Really it should be marketed as a downtown historic gem not a DoubleTree. Downtown Utica is small but there a few restaurants and the hotel restaurant was very good.
Stayed 1 night in Sep 2022

5/5 Excellent

Bradley
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Clean room. Great wifi. Great location.
Stayed 1 night in Sep 2022

5/5 Excellent

Margaret, Olympia
Traveled with family
Liked: Cleanliness, staff & service, amenities
Temperature control instructions are confusing in that when setting the “auto” button, you must make sure the button is neither at “low” nor at “high”, but between those two positions. (The in between position is not apparent to anyone not familiar with this particular device).
Stayed 1 night in Sep 2022

5/5 Excellent

Noelle
Liked: Cleanliness, staff & service
Great
Stayed 1 night in Sep 2022

4/5 Good

Lourdes, ridgefield park
Traveled with partner
Liked: Staff & service
It needs a little update
Stayed 1 night in Aug 2022

5/5 Excellent

Catharine
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Centrally located which is nice.
Stayed 1 night in Aug 2022

5/5 Excellent

Jake
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome. Right in town and clean and really cool and historic. The rooms were huge and really awesome. A total renovation a few years ago
Stayed 1 night in Jul 2022

4/5 Good

Czarina
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby is beautiful as it is a historic hotel, the room is updated. Safety wise-people can come in and out without using the hotel card in the lobby.
Stayed 2 nights in Jul 2022

5/5 Excellent

Steve
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance back to hotel from the Boilermaker 15K Post Race party
Stayed 2 nights in Jul 2022