The hosts are amazing. Mario met us at the waterbus entrance and helped with the luggage and navigating us through the streets. Mario’s daughter, who served the breakfast was lovely, kind and helpful. If you are looking for an experience, this is it. I wanted my children to experience a realistic home in Venice and this was it. I did not want a typical hotel because we have plenty of that in New York. If you don’t feel you can handle a shared bathroom, look elsewhere. If you want something different and a whole experience, you have found it.