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Beach
Indoor pool, 2 outdoor pools
Indoor pool, 2 outdoor pools
Indoor pool, 2 outdoor pools

Guest reviews

4.4/5 Excellent
999 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationMonument to the Veracruz Heros2 min walk
Popular LocationCarranza Lighthouse3 min walk
Popular LocationNaval Historical Museum5 min walk
AirportVeracruz, Veracruz (VER-General Heriberto Jara Intl.)13 min drive

Choose dates to view prices

  • Superior Room

    4.4/5 guest room rating

    Room amenities

    • 290 sq ft
    • Resort view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsSuperior Room
  • Superior Room, Ocean View

    3.9/5 guest room rating

    Room amenities

    • 290 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsSuperior Room, Ocean View
  • Privilege

    3.8/5 guest room rating

    Room amenities

    • 511 sq ft
    • Resort view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsPrivilege
  • Super Saver

    4.3/5 guest room rating

    Room amenities

    • 283 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsSuper Saver

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Veracruz

Emporio Veracruz Hotel is located near the bay and in an area with good shopping. Naval Historical Museum and City Museum are cultural highlights, and some of the area's attractions include Veracruz Aquarium and Aquatico Inbursa. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as ecotours and hiking/biking trails in the area. Our guests love the hotel's central location.

Visit our Veracruz travel guide
Map
Popular Location

What's nearby

  • Monument to the Veracruz Heros - 2 min walk
  • Carranza Lighthouse - 3 min walk
  • Naval Historical Museum - 5 min walk
  • Bastion of Santiago Museum - 6 min walk
  • City Museum - 7 min walk

Getting around

  • Veracruz Central Station - 10 min walk
  • General Heriberto Jara Intl. Airport (VER) - 13 min drive

Restaurants

  • Venue 1 – Serves breakfast, lunch, and dinner.

About this property

Emporio Veracruz Hotel

Bayside Veracruz hotel in Old Town, walk to Veracruz Harbour
Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. WiFi in public areas is free. Other amenities include an indoor pool, a 24-hour health club, and a bar/lounge. All 223 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. For a bit of entertainment, guests will find plasma TVs with cable channels and DVD players, and other amenities include balconies and 24-hour room service.
Emporio Veracruz Hotel offers 223 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a 24-hour health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oriental Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Hand sanitizer provided
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 2 per day
  • Extended parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11:00 AM: USD 12 for adults and USD 7 for children
  • 3 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dry cleaning service
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (1788 square feet)

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch plasma TV
  • Cable channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed from July 01 2020 to September 30 2020 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 12 for adults and USD 7 for children (approximately)
  • Valet parking fee: USD 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 18 years old.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Frequently asked questions

Can I cancel my reservation for free at Emporio Veracruz Hotel and receive a full refund?
Yes, Emporio Veracruz Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Emporio Veracruz Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Valet parking is available for USD 2 per day.
What time is check-in at this hotel?
Check-in is from 3:00 PM–midnight.
What time is check-out at Emporio Veracruz Hotel?
Check-out is at noon.
Does Emporio Veracruz Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Emporio Veracruz Hotel located?
Located in Old Town, this spa hotel is within a 5-minute walk of Monument to the Veracruz Heros and Veracruz Harbour. Zocalo and Veracruz Aquarium are also within 1 mi (2 km). Veracruz Central Station is 10 minutes by foot.

Guest reviews

Overall score and ratings for Emporio Veracruz Hotel

4.4
Excellent
5 - Excellent
599
4 - Good
267
3 - Okay
63
2 - Mediocre
42
1 - Poor
28
4.6
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Apr 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful location. Staff very friendly and accommodating.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to city center. Good customer service.nice rooms

Stayed 2 nights in Feb 2020