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The Ritz-Carlton, Xi'an

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Luxury
VIP Access
5.0 star property
9.8

Exceptional

Art Deco sanctuary in Xi'an

Luxurious in-room check-in welcomes guests to this art deco retreat with personalized attention. The indoor pool and spa offer sanctuary after exploring Xi'an City Walls. Three distinctive restaurants serve quality cuisine while attentive staff navigate language barriers with professional grace.

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

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Total with taxes and fees
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About this property

The Ritz-Carlton, Xi'an

  • Luxury hotel near Xi'an City Walls
  • Located close to Drum Tower and Xi'an Bell Tower, The Ritz-Carlton, Xi'an provides a shopping mall on site, a garden, and a hair salon. Treat yourself to spa services, such as a facial, a massage, or a body treatment. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Chinese cuisine. Yoga classes and fitness classes are offered at the 24-hour health club; The Ritz-Carlton, Xi'an also has dry cleaning/laundry services, 2 bars, and a conference center. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool and a children's pool, along with sun loungers and a lifeguard on site
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Massage treatment rooms, tour/ticket assistance, and smoke-free premises
    • Wedding services, concierge services, and a 24-hour front desk
  • Room features
  • All 283 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
  • Extra amenities include:
    • Children's slippers and free infant beds
    • Recycling and LED light bulbs
    • Bathrooms with rainfall showers and designer toiletries
    • Electric kettles, heating, and daily housekeeping

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Total with taxes and fees
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 6 and younger eat free breakfast

Rollaway/extra beds are available for CNY 408 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 268 for adults and CNY 268 for children
  • Self parking fee: CNY 144 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408 per night
  • Laundry fee: CNY 200 per stay
  • Spa fee: CNY 2980 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 12 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does The Ritz-Carlton, Xi'an have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at The Ritz-Carlton, Xi'an?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Xi'an on Jun 17, 2026 start from $205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Xi'an pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CNY 144 per day. Limited spots are available.

What time is check-in at The Ritz-Carlton, Xi'an?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Ritz-Carlton, Xi'an?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Ritz-Carlton, Xi'an located?

Located in Yanta Qu, this luxury hotel is 2.9 mi (4.7 km) from Xi'an City Walls and within 6 mi (10 km) of Shaanxi History Museum and Drum Tower. Xi'an Bell Tower and Giant Wild Goose Pagoda are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 90 out of 99 reviews
Rating 8 - Good. 5 out of 99 reviews
Rating 6 - Okay. 3 out of 99 reviews
Rating 4 - Poor. 0 out of 99 reviews
Rating 2 - Terrible. 1 out of 99 reviews

Reviews

Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, very nicely appointed and clean. Service was excellent. The breakfast buffet was the best I have ever had anywhere!!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I enjoyed my stay there. The room is clean and spacious.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Xuelian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast, top notch local food options. We all love it, will come back.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel . Clean and big rooms
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful day at this property. The room and the view were spectacular. We really enjoyed the weekend brunch, which had an incredible amount of food that was high quality. The staff were incredibly accommodating and they arranged a fantastic visit to the terra-cotta warriors. Highly recommended.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Xianling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very clean and comfortable. Tasteful decorated and new. Staff is very friendly.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Xian

We had a fantastic experience at this hotel. The staff were friendly and accommodating. The buffet dinner offered a wide variety of delicious options. Our room was spotless and comfortable. We thoroughly enjoyed our stay.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property with great service. Highly recommended
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Qiwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent and really kids friendly.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Exceptionally thoughtful people.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Professional and exemplary customer service from front desk, room service, spa and checkout.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Zhaoyang

Liked: Staff & service, amenities, property conditions & facilities
Cleanses and friendly staff . Foods are very good
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Big rooms. Comfortable beds. Friendly and helpful English speaking staff. Extensive, tasty breakfast and dinner buffets. Chinese restaurant is beautiful and has excellent food and service. Adjacent to a mall that has lots of other restaurants. Lovely spa and pool. Would definitely stay here on next visit.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff attentive and professional. Highly recommended
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

XU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and the room is comfortable.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful reception staff
Stayed 2 nights in Jan 2025
Verified

8/10 Good

MA

Liked: Property conditions & facilities, room comfort
Family vacation. Comfortable, near the Metro station and shopping centre.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Zhiqiang

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a lush and beautiful hotel. The room was wonderful, nice beds and the lightning system was simply impressive! Bathroom was also something else! Pool, spa all well kept and luxurious. The check in was quick and in the room (not in the frontdesk as usual) which made it feel quite special. Staff is friendly and welcoming. My only suggestion is to hire more English speaking personnel. When calling frontdesk it was very complicated to understand and would get "my English is not very good" and was transferred to a supervisor. Happened twice. The personnel really seems polite and eager to help, dont get me wrong, but the language barrier makes it difficult. Same at the restaurant, the ladies in the entrance had to go find someone that spoke English. Luckily there is always someone :) . Nora's help with late check out was outstanding, very fast in her response and helped arrange airport pick up. Overall, it was a delightful stay, I would stay again without a doubt
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Just simply the best.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Jose Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would return
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Daniel Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent hotel,
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside is the location
Stayed 2 nights in May 2025