罗彻斯特 2 星级酒店, $81 起

“The first room provided had a smoke smell. We had to take all are luggage back to the first floor front desk. We changed rooms. There is a swimming pool but in the Winter, we enjoy the spa but they didnt provide it. My son was cold so he wanted to take a bath but the water stopper was broken. Staff tried to fix it but she said tomorrow at 7 am people could come to fix it or we could change rooms again. We do not appreciate the service but we did not want to change rooms again. Staff service and……

“We had a sick child and the hotel could not look past their silly policies and cancel our reservation. This is after we had already stayed there literally a day before for 3 nights. Sad.”

“I got an old, dirty and smelly room. But the front desk service and the restaurant are not bad.”

“It wasn’t my first time staying at this hotel, but this time the breakfast was disappointing. Breakfast was served from 6:00 a.m. to 9:00 a.m. We came at 8:15 a.m., and there was almost nothing left to eat. It also seemed that no one was planning to replenish the food.”

“Great Customer Service.”