“The A/C in our room was not working well. Temp wouldn't come down below 77 degrees with unit running constantly. Switched rooms for our 2nd night...room only cooled down to 75 degrees despite the a/c running constantly. Also, room-phone was not working during or 2nd night. I had to walk down to the front desk to order room service. We have been coming to the Westin La Paloma for 35 years. Overall, it is disappointing to see how the property seems to have degraded without sufficient attention to……
“Place itself is very nice. Not very convenient or kid friendly, and nowhere to walk to, but the deal killer is that the service is through a 3rd party, who then communicates to the apartment complex. Of course, they barely speak English.
You either have to download their app and give them your biometric data or they change the key code EVERY DAY and you cannot get into the apartment.
Every other working person we encountered hated the online customer service here. They need to fire the 3rd……
“The Skyline condo was a lovely place to stay. It was filled with wonderful amenities.
The owner always got right back to me if I had any questions. The bedrooms were very spacious and the beds were very comfortable. I asked if there was a Keurig coffee maker and the owner said yes and he even supplied K cups as well as snacks. I would definitely stay here again. I highly recommend this beautiful place. It is so close to shopping and dining, right out the back door. Even the neighbors were so……