“I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and……
“Perfect location for Marathon Runners, closed to back drop area and Finish line. Walk within 5 mins can arrive hotel to take shower and rest.
Provided Microwave Oven also helps a lot!
Staff's responses are also very fast.
But have following for improvement:
1) need to check the Safe lock, have requested 3 times to fix it in 6-day stay
2) forget to pass the hotel restaurant coupon for our usage, we need to remind Bristro Bar to specially handle it
3) forget to refill the teabags, I am not a……
