“What was promised like free breakfast was not offered, their deadbolt and security door are not properly secured. Their lights are not bright enough and needs to be replaced, their safe box is not functioning. My checking in was a little bit frustrating because they couldn’t find my name on the booking list”
“This hotel is a scam. The place is old, dirty and cockroach infested. Very mouldy and smells horrible. The lift partially and could only take 4 adults at once. It is like a building waiting to be demolished. The management was not transparent on the actual state of the hotel.
My advice, this hotel should be shot down for extensive renovation otherwise lives are being put at risk. If I had other options or refund option I would have cancelled. I am now back in Canada and hoping that I don’t……