Best Resorts in Balch Springs

"Great location, no complaints, comfortable bed. "

"Room was clean. Staff was adequate. The price was perfect, until we found out that they charge for parking. Not only do they have absolutely NO parking, the only option is valet as you approach the front entry. I left my keys with the attendant who didn't share any costs with me. I checked in where the front desk associate DID NOT share any valet parking costs with me. The hotel took a $100 "security deposit" which I was told I'd get back assuming we didn't do anything that would count against it. It's not until our second day, when I was picking up our car form the valet attendants that I thought, "how is this parking being paid for if it does indeed cost anything". I went to the front desk only to find out they charge $52 per night to valet your vehicle!!!!! If your'e staying for 2 nights you'll actually end up owing about $3.50 extra after your $100 "security deposit" is eaten completely up[ for parking alone. EXTRAORDINARILY DISAPPOINTING!!!!!!! These facts should be FONT AND CENTER when both reserving a room and when checking in. They should be completely transparent with costs, especially ones that will costs customers $52 per night!! It should actually start with the valet attendants. Assuming they are aware of the costs, they ABSOLUTELY should inform customers UP FRONT what their investment will be for the valet service!!! EXTREMELY disappointing."

"The hotel was nice and convenient. It had weird smells throughout the hotel. But overall a good hotel to stay at for a quick trip. "

"We had a suite and it was very clean and comfortable. We were given a list of restaurants in the area and that was out dated with a few of the restaurants listed, being permanently closed. "

"Good"

"Clean room, excellent shower, wonderful staff, and great food!"

"clean, affordable and easy access to the interstate."

"Dissatisfied does not even begin to describe my experience at this Embassy. I frequent Embassy brand on a regular basis. By far, this has been the most unpleasant and disorganized encounter ever. It began at check in when there was uncertainty the room was ready. The room not fully cleaned nor smelled fresh. I never received housekeeping after multiple requests and assurance the messages were passed on. It was impossible to get fresh linens; I literally used the same washcloth for 3 days! The heating/air unit only blew cold air regardless of temperature I selected. I was freezing most of the time. If you name it, I feel it went wrong during this stay! The parking garage is terrible and does not feel safe. The breakfast was subpar- the omelettes were just thrown together. Besides the front desk customer service, the staff have horrible attitudes, they were not friendly or welcoming- especially the bartenders. I’m in total shock that this is Embassy. NOBODY SEEMS TO LIKE WORKING HERE OR HOW TO FAKE IT! I have high expectations for Embassy and this location went below the bar. I do not foresee staying at this location again in the future."

"We enjoyed our stay for our Anniversary weekend. We enjoyed the skyline view from the room we booked. The rooftop bar and pool was very nice."