Find all hotels by Independent in Berlin, CT from $86

"Let me start off by saying that I first came during Christmas and New Years of 2024 and it was solely because of my experience with interacting with Diahema or Dlahema. The lady at the front desk was super sweet, friendly and very inviting. Being introduced to the hotel from her made me want to come back a second time. While there was a $200 difference from the 1st visit to the 2nd, it still like it was worth. There was a small issue I had with a questionable bedspread on my bed that got corrected immediately. For the price of the room, I would think that a stained bedspread would be the last thing I'd think to have to complain about but again, swift response and still pleasant interactions. I would definitely stay at this hotel again."

"The staff was welcoming and friendly. The clerk noticed that I had booked a handicap room, which I was unaware of, and upgraded me to a regular room without a problem. This location is excellent as it is right off the interstate, and easy access to shops nearby."

"Fresh food at breakfast. Staff was attentive."

"A very clean and spacious room. A good value."

"Great "

"I love our annual meetings at your hotel. You have the nicest staff. I love Dorie-she is so welcoming and efficient. Amber ,at the front desk is so friendly and helpful. Paul did a great job in the bar keeping all the preordered meals organized. You are so fortunate to have such a hard working staff. I look forward to next years visit. Many thanks. "

"Last minute reservation due to an air travel fiasco. Conveniently located to airport with shuttle service to and from. Arrived late in the evening and very tired. Front desk staff was kind and professional. Facilities were clean and in good repair. Bed was comfortable. "

"excellent hotel,room clean and excellent service."

"Rooms were very comfortable and we loved the hot chocolate!"