“The hotel aims to be a diverse resort, but the actual management appears chaotic and inefficient. Staff lack proper training in service, hygiene, and English proficiency, and the maintenance of hotel facilities is poor. Overall, the hygiene standards of the rooms and restaurant do not reach five-star levels, and the quality does not match the price. Unfortunately, this is currently the only upscale hotel on the island.”
“Das Personal war sehr freundliche! Für 2 Nächte in CatBa war eine für den niedrigen Preis eine wirklich gute Unterkunft. Leider waren die Zimmer nicht ganz sauber und im Bad gab es etwas Schimmel. Alles in allem aber für ein günstiges Zimmer und einen kurzen Aufenthalt super.”
“Hotel was clean and staff, like most Vietnamese were lovely, very friendly and very helpful.
Hard to get any information from hotel due to a little bit of communication breakdown on the day we tried, but there are plenty
of tour shops around the area.
A lot of construction across the road, but it will be amazing when finished.”
“Cat ba Serena homestay was an amazing experience. Our family of five felt so comfortable, and the staff were extremely kind and helpful. Linda was very responsive and instrumental in organizing a full day boat tour which did not disappoint ( we even saw the endangered langur monkeys sleeping on the cliff). Our second day we rented motorbikes from The homestay and explored the island including caves within the national park. Our kids especially enjoyed the food at the homestay- amazing……
“Great host. Great people. Rented a motorcycle from them and it was great way to move around. Shower needs a good clean. There was a leak from the bathroom above.
Thank you”