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菲斯斯卡利亚庭院酒店

3.5 星住宿

Fes Riad Scalia

选择日期以查看价格

点评

8.2/10
非常棒

热门服务设施

  • 热水浴缸
  • 含早餐
  • 免费 Wi-Fi
  • 餐厅
  • 空调
  • 提供停车位

客房选择

可用的客房筛选条件
显示 7 种房型中的 7 种

显示浪漫套房, 2 间卧室的所有照片

浪漫套房, 2 间卧室 | 起居区

浪漫套房, 2 间卧室

  • 山景
  • 2 间卧室
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张特大床和 1 张单人床
  • 免费 Wi-Fi

显示全景开间套房的所有照片

全景开间套房 | 高档床上用品、客房内保险箱、特色装修、特色家居

全景开间套房

  • 山景
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张大床
  • 免费 Wi-Fi

显示奢华双人房, 庭院景观, 庭院的所有照片

奢华双人房, 庭院景观, 庭院 | 高档床上用品、客房内保险箱、特色装修、特色家居

奢华双人房, 庭院景观, 庭院

  • 可容纳 2 人（按实际入住人数收费）
  • 1 张特大床
  • 免费 Wi-Fi

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华丽双人房 | 高档床上用品、客房内保险箱、特色装修、特色家居

华丽双人房

  • 可容纳 2 人（按实际入住人数收费）
  • 1 张大床或 2 张单人床
  • 免费 Wi-Fi

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双人房 | 高档床上用品、客房内保险箱、特色装修、特色家居

双人房

  • 可容纳 2 人（按实际入住人数收费）
  • 1 张大床
  • 免费 Wi-Fi

显示基础双人房的所有照片

基础双人房 | 高档床上用品、客房内保险箱、特色装修、特色家居

基础双人房

  • 可容纳 2 人（按实际入住人数收费）
  • 2 张单人床
  • 免费 Wi-Fi

显示全景双人房的所有照片

全景双人房 | 高档床上用品、客房内保险箱、特色装修、特色家居

全景双人房

  • 山景
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张大床
  • 免费 Wi-Fi
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街区简介

菲斯斯卡利亚庭院酒店地处菲斯的菲斯老城，邻近机场，并且邻近火车站。阿塔里纳神学院和马里尼德墓地是著名地标，想要购物的旅客可前往布尔季菲斯购物中心。西迪•艾哈迈德•迪贾尼清真寺和穆莱·伊德里斯二世陵墓是另外两个值得推荐的游玩去处。访问我们的菲斯旅行指南
查看非斯的更多花园酒店
地图
46 Arsat Jiar Jenjfour, Fes, Boulemane, 30000

附近有什么？

  • 西迪•艾哈迈德•迪贾尼清真寺
    西迪•艾哈迈德•迪贾尼清真寺
    步行 6 分钟 - 0.4 英里
  • 卡鲁因大学
    步行 8 分钟 - 0.5 英里
  • 穆莱·伊德里斯二世陵墓
    步行 8 分钟 - 0.5 英里
  • 马里尼德墓地
    步行 10 分钟 - 0.6 英里
  • Blue Gate (蓝色大门)
    步行 19 分钟 - 1.1 英里

周边介绍

  • 距费兹站 10 分钟车程
  • 赛斯机场 (FEZ) - 33 分钟车程

餐厅

  • Restaurant Ryad Nejjarine
    步行 9 分钟
  • Dar Tagine
    步行 10 分钟
  • Fondouk Bazaar
    步行 12 分钟
  • Le Tarbouche
    步行 13 分钟
  • Palais Amani
    步行 9 分钟

住宿简介

菲斯斯卡利亚庭院酒店

  • 西迪•艾哈迈德•迪贾尼清真寺附近的花园酒店
  • 菲斯斯卡利亚庭院酒店毗邻马里尼德墓地和阿塔里纳神学院，提供免费全套早餐、屋顶露台和干洗/洗衣服务。犒劳一下自己，享受指（趾）甲修剪和护理或其他水疗中心服务。店内餐厅提供早餐和晚餐。所有住客均可使用免费房内 WiFi，以及2 间酒吧和热水浴缸。
  • 此花园酒店提供的其他礼遇包括：
    • 自助停车（收费）、往返机场班车（收费）和保姆服务（收费）
    • 旅游/票务服务、礼宾服务和大堂电视
    • 烧烤炉、1 间会议室和前台保险箱
  • 客房特色
  • 所有特色家居的客房均提供高档床上用品和空调等礼遇，以及免费 WiFi和保险箱等设施/服务。
  • 更多客房便利设施/服务还包括：
    • 浴室配备淋浴设施和免费洗浴用品
    • 观景台/露台、暖气和每日客房清洁服务

同类型住宿

外观
达尔基拉米庭院旅馆
菲斯老城
  • 含早餐
  • 空调
  • 提供停车位
  • 客房清洁服务
8.0 分，总分 10，很好，1 条点评
每晚 $37
新价格 $44
7 月 3 日 - 7 月 4 日
总价含税款和其他费用
达尔基拉米庭院旅馆
对比同类住宿

住宿服务设施

网络

  • 所有客房提供：免费 Wi-Fi
  • 部分公共区域提供：免费 Wi-Fi

停车设施和交通

  • 24 小时按要求提供往返机场班车（收费）
  • 店内提供专人看守的露天停车位（每天 EUR 4）
  • 店内提供有限自助停车位
  • 提供轮椅无障碍停车位
  • 店内停车设施设有路外停车位

餐饮

  • 每日 08:30 至 11:00 提供免费全套早餐
  • 1 家餐厅
  • 2 家酒吧/酒廊
  • 小吃店/熟食店

休闲活动

  • 1 个热水浴缸
  • 公共区域有电视

家居型

  • 保姆服务（收费）
  • 洗衣设施
  • 小吃店/熟食店

便利设施

  • 公用微波炉
  • 前台提供保险箱
  • 洗衣设施
  • 限时前台服务
  • 行李寄存

住客服务

  • 干洗/洗衣服务
  • 观光和订票协助
  • 客房清洁（每日）
  • 礼宾服务
  • 通晓多种语言的服务员
  • 行李员/门卫

商务服务

  • 1 间会议室
  • 电脑站点

室外

  • 烧烤架
  • 屋顶露台
  • 野餐区

SPA

  • 美甲/修脚

无障碍设施

  • 如果您需要特殊无障碍设施，请在预订成功后，使用收到的预订确认信息与住宿联系。
  • 方便轮椅进出的停车场
  • 高度可调的花洒
  • 客房内有薄地毯
  • 客房内有瓷砖地板
  • 客房内有小地毯
  • 轮椅无障碍通道
  • 无电梯

其他

  • 1 栋建筑
  • 3 层楼
  • 接待大厅
  • 禁止吸烟
  • 蚊帐

客房服务设施

卧室

  • 高档床上用品
  • 遮光窗帘

浴室

  • 吹风机
  • 淋浴
  • 免费洗护用品
  • 私人浴室
  • 提供毛巾
  • 拖鞋

餐饮

  • 免费瓶装水
  • 清洁用品
  • 有限的客房送餐服务

其他

  • 保险箱
  • 电话
  • 恒温控制空调
  • 暖气
  • 特色家居
  • 特色装修

政策

入住

开始办理入住：14:30；停止办理入住：22:30
提供无接触办理入住服务
延迟入住需视供应情况而定
延时入住费用：在 22:00 和 00:00 之间入住，需收取 EUR 20
住客需年满 21 岁

退房

11:30 之前退房
提供无接触办理退房服务

特别入住说明

此住宿接待方提供机场接车服务（可能会额外收费）。住客必须使用预订确认邮件上的联系信息，在出行前联系住宿接待方，提供详细到达信息。
前台工作时间为每天 11:00 - 22:00
前台在限定时间内有人值班
如果您计划在22:00过后抵达，请使用预订确认邮件上的信息预先通知住宿以作安排。
住宿提供的信息可以使用自动翻译工具进行翻译

装修和停业

此酒店在 2026 年 2 月 26 日到 2026 年 6 月 23 日期间关闭（日期可能会发生变动）。

进入方式

限时前台服务

宠物

不可带宠物

儿童及加床

欢迎儿童入住。
限 2 名 12 岁及以下儿童免费入住，前提是这些儿童与父母或监护人同住一间房并共用现有床褥
不提供折叠床/加床。

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费：

  • 征收城市税：每人每晚 EUR 2.00。此税不适用于 12 岁以下的住客。

这里已包括住宿向我们列出的全部收费项目。

其他项目

  • 机场接送费：每辆车 EUR20（单程）
  • 自助露天泊车费用：每天 EUR4.00（自由进出）
  • 延时入住费用：在 22:00 和 00:00 之间入住，需收取 EUR 20

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）以及缴付现金押金，以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受以信用卡及现金付款
该住宿场所采用的安全设施包括灭火器。
此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房

其他注意事项

此住宿场所没有电梯
12 月 24 日入住的总价中包括了必须支付的圣诞前夕晚宴的费用。
12 月 31 日入住的总价中包括了必须支付的元旦前夜晚宴费用

常见问题

菲斯斯卡利亚庭院酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

菲斯斯卡利亚庭院酒店住宿费用是多少？

截至 2026 年 7 月 1 日，我们找到的菲斯斯卡利亚庭院酒店 2 位成人 1 晚最低价是 $80（含税费），入住日期是 2026 年 7 月 2 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

停车费是多少？

提供自助停车服务，收费每天 EUR 4.00。

何时可在菲斯斯卡利亚庭院酒店办理入住？

开始办理入住：14:30；停止办理入住：22:30。 22:00–00:00 可安排延迟入住，须支付 EUR 20 的费用。

何时可在菲斯斯卡利亚庭院酒店办理退房？

退房时间为 11:30。

菲斯斯卡利亚庭院酒店提供前往机场的班车吗？

是的，按要求提供机场班车。每辆车费用：EUR 20。

菲斯斯卡利亚庭院酒店的地址在哪里？

这家花园酒店位于菲斯老城，距离西迪•艾哈迈德•迪贾尼清真寺、马里尼德墓地和阿塔里纳神学院步行不到 10 分钟。而且，距离穆莱·伊德里斯二世陵墓和卡鲁因大学步行不到 10 分钟。

我可以免费取消我的预订并获得全额退款吗？

是的，此住宿部分房价类型提供免费取消服务，因为灵活预订很重要！有关例外或要求的更多详细信息，请查阅我们网站上的住宿取消政策。

点评

关于菲斯斯卡利亚庭院酒店的点评

8.2

很好

8.6

清洁度

8.8

地点

8.2

员工和服务

8.6

住宿条件和设施
10 分 - 超赞。13 条好评，共有 24 条点评
8 分 - 还可以。5 条好评，共有 24 条点评
6 分 - 一般。2 条好评，共有 24 条点评
4 分 - 很差。2 条好评，共有 24 条点评
2 分 - 糟糕。2 条好评，共有 24 条点评

点评

已验证

10/10 超赞

Maguette

满意：清洁度、员工和服务、服务设施、住宿条件和设施
We’ve been to Riad Scalia for two days, the staff was really polite and gentle mostly Nezhra! She was also really helpful in finding a guide and offering different traditional dining options. Our stay in there was really pleasant and hopefully we’ll come back soon!
2024 年 10 月入住 2 晚
已验证

2/10 糟糕

Kyle

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Place is a scam. Either closed or doesn't exist. They send fake automated messages when you book, to make it seem like they are open.
2025 年 4 月入住 1 晚
已验证

4/10 较差

Christophe

满意：清洁度
不满意：服务设施，员工和服务
La suite réservée ne correspondait pas aux spécifications présentées sur le site. Le soit disant canapé convertible était un petit canapé non convertible ne permettant pas de faire dormir un enfant de 16 ans. Nous avons dû payer un supplément pour avoir un matelas sur le sol ! L hôte ne nous a pas rendu la monnaie sur la taxe de séjour !
2024 年 10 月入住 1 晚
已验证

6/10 一般

Mohammed

满意：员工和服务
The host was very welcoming and we felt very comfortable during our stay. The location is perfect, quiet and at the same time close to the Medina which is good to walk around and visit the old city of Fes. The room price was affordable 50 euro per night, whereas Expedia listed the price in Moroccan dirham. The Riad offers a home cooked tagine dinner for 20 euro per person (approximately 210 dirham) and is a nice treat if you want a quiet dinner in (restaurant tagines are around 90 dirham). We tried 2 rooms: the inside rooms are very quiet and dark at night, the other room with the balcony to the outside was louder but has a fantastic view of the hillsides. Bathrooms are decent, we had some issues with the shower but that was fixed after talking to the host. The place offers to wash clothes for 1 euro (10 dirham) a piece, hanged to be dried, not ironed, which means the clothes might take longer to dry e.g, more than 24 hours. My only recommendation, and to avoid any confusion or misunderstanding, is to use the country currency (dirham) for the room price and the other services. Not all visitors are from Europe, and converting between currencies and changing exchange rates may cause budgeting problems.
已验证

8/10 不错

ka yan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Valuable to stay here, very nice host.

Location is not bad, at least only 3mins walk when you get off from taxi, 15mins walk to the leather attraction. Tips: get into the main door and go left hand side (a hotel is there), go stright and turn right—>go stright and turn left when u see the beautiful lamp then you are arrived. Even with this very cheap price, the breakfast was good but it only served from 9:00am. The Riad is very clean (just renovated) and beautiful, a different style from other riad, also with the nice view on the roof. However, the shower facilities is not okay, the water pressure is not enough and the spinkle is fixed, it is hard to wash hair and body clearly with small water running out. The most important thing is it will be flooding when you’re taking shower, it took quite a long time to digest the water from the pipe. And the single bed is so small, smaller than home’s bed. Only 1 hair dryer of whole Riad, have to be quick for borrowing it. But with this cheap price, it is also super valuable to stay here, the host are also super friendly!
2019 年 2 月入住 2 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Lovely place to stay in Fes

The place is so beautiful and the host is very nice to us.
2019 年 12 月入住 1 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Riad was beautiful. Breakfast is ok and the room was small but decently comfortable. Location is at the edge of Fes medina, could be hard to find or easy to get lost near there.
2019 年 10 月入住 1 晚
已验证

8/10 不错

Charles

满意：员工和服务、住宿条件和设施、客房舒适度

Good location, comfortable beds

This is a nice, newly renovated raid near the wall of the medina, and not far from one of the gates, so it’s relatively easy to find. The room was pretty clean, and the beds were comfortable. Breakfast is good. We also ordered dinner there one night, and it was great. The biggest downside is the staircase, which is very steep and narrow. Also, the shower had mildew.
2019 年 4 月入住 2 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
We loved staying at the Riad Scalia! The property was beautiful and easy to find, away from the hustle and bustle of the medina but an easy walk away. We had a lovely terrace in our room overlooking the countryside. Our hosts were extremely kind and friendly.
2019 年 4 月入住 2 晚
已验证

10/10 超赞

Katherine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Wonderful stay on the edge of the Medina

Riad Scalia is charming and comfortable home away from home located on the edge of the Fez Medina. Our room and the common areas were clean and beautifully decorated. In addition, the shower was water was hot and the WIFI worked well. Our hosts, Mohammed and Nezah, were two of the nicest people I have ever met in a place where I stayed as a guest. Nezha went above and beyond to make our stay wonderful, and she is warm and genuine individual. After a long day of walking all over the Medina, she invited to the rooftop terrace for a cup of fresh tea. And what an amazing view! The home-made breakfast every morning was delicious, and Nezah showed us how she cooked the chicken and vegetable couscous that we had for dinner. Staying at Riad Scalia made our short time in Fes very enjoyable, and we were genuinely glad that we had selected to stay there.
2019 年 3 月入住 2 晚
已验证

6/10 一般

chantal

满意：清洁度、住宿条件和设施、客房舒适度
Fes est un endroit à découvrir, hors du temps, authentique, le soleil était là et les marocains sont accueillants. Le propriétaire des lieux est resté distant lorsqu'il s'est rendu compte que nous nous sommes débrouillés par nous mêmes, les escursions qu'ils proposaient étaient deux fois plus chers. Lors de notre départ, il n'a pas daigné se lever pour nous dire au revoir. Quand à sa femme, elle était parfaite dans son rôle d'hôtesse. Le petit déjeuner était médiocre, même pas de vrai jus d'oranges alors que le pays regorge d'oranges. La terrasse du riad n'est pas très confortable pour se détendre. Une route en contre bas avec beaucoup de circulation et une caméra installée sur la terrasse alors ils pouvaient contrôler nos faits et gestes.
2019 年 3 月入住 7 晚
已验证

2/10 糟糕

真实旅客

不满意：员工和服务
We had terrible experience On the day of boot we were in contact with owner of lodge and spoke to him three times and told him about our expected time of arrival, we arrived around 11:35 pm , the moment we arrived at hotel we found that the way out towards hotel was very narrow congested streets , owner of lodge started to shout at us and yell that why we were late ? I told him that’s not the way to talk than he asked us to leave though we had reservation? After heated argument for about 15 minutes , manager of lodge Nazha came down and asked owner to calm down and don’t shout as other guest were sleeping. Breakfast was very poor , below standard for even a three star hotel ! Before booking on ebookers website it was mentioned that there was free parking , in fact that was a lie , there was paid parking at about 10 minutes walk from hotel and we paid 2 euros per 24 hours! Lodge owner said to us that last Chekin time was 21:00 hours , but my reservation email didn’t say anything like that , even on ebookers website no time limit was mentioned for checkin! Overall a pathetic experience and I felt like being decieved by ebookers website !
2019 年 2 月入住 3 晚
已验证

10/10 超赞

Tony

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Lovely hotel

Lovely traditional style hotel, great staff, clean, close to market
2019 年 2 月入住 1 晚
已验证

10/10 超赞

Adrian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Road Scalia is the place to stay in Fes

Mohammed was an exceptional host very hospitable and helpful in all respects, fabulous cooking and hospitality.
2019 年 2 月入住 1 晚
已验证

8/10 不错

K

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Beautiful view and very friendly

Riad Scalia is a beautiful Riad on the border of the Medina. It's about a 5 minute walk from where you have to park the car at Bab Guissa. Staff were very friendly and played with our daughter. We ate at the hotel on the first night and it was expensive, but very tasty.
2018 年 12 月入住 2 晚
已验证

10/10 超赞

Scott

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

A jewel tucked away in the corner of the medina

Riad Scalia is charming and comfortable without being pretentious. The rooms and the common areas are clean and attractive, the water is hot, the wifi is solid. While located away from the main tourist hotspots of the medina, the riad is still close enough to some very interesting quarters and Bab Boujloud is a short and cheap taxi ride away (or a fascinating 30 minute walk). Easy long-term parking is reasonably handy with porters ready and waiting to ferry your luggage for a tip. But the real highlight of Riad Scalia is the manager, Nezha. She goes out of her way to make your stay wonderful and her concern for guests is warm and genuine. No matter what time of the day or night you come back to the riad, Nezha seems to be waiting and ready for a friendly chat about what you've been up to, before offering tea on the rooftop terrace. Nezha's cooking was a daily treat. She serves her house-made breakfast every morning with pride and will cook dinner on request for a reasonable price (we enjoyed a delicious chicken and vegetable cous cous). Overall, staying at Riad Scalia made our time in Fes more enjoyable and we were genuinely sad to say goodbye.
2018 年 12 月入住 4 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
The property is a hidden gem inside a medina which I absolutely loved. Nezha was an amazing cook and super sweet! She made us feel extremely comfortable and recommended things to do in the area. I would stay here again and give it 5 stars!!!
2018 年 11 月入住 2 晚
已验证

4/10 较差

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
I noticed afterwards that we should be served with drink when we arrived but we did not receive tea. We had trouble locating the place because the lat/long on Google map for their hotel is pointing to a wrong place. It could be fine but it was rainy and dark, I could only follow Google map before I managed to call them. There were 3 of us. We paid 70 euro for a 5 hour tour in madina through the host, the female guide left my friends alone after 2 hours. I was sick and could not join, we still paid her 70 euro for 2 people. I asked the host to contact her, she thinks if my friends do not know where else they want to go, she has finished her job. The host is not that interested to protect the interests of us, but telling me my friend made a scene in the morning by "screaming at the guide in front of other guests". My friends wanted to cancel the tour because I was sick and they don't want to go without me, but I convinced them to continue and paid the same price. I don't see this as the reason that the guide choose to end the trip that early because my friends "finish the sightseeing fast". I personally apologized to the hosts on behalf of my friends for "screaming in front of other guests". But this does not mean my friends are at fault for all of these. We had an early (8am) bus the next day, the host forgot to return us our passport one day before, so I had to embarrass myself calling their phones and knocking at door to get
2018 年 11 月入住 2 晚
已验证

10/10 超赞

Howe

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful riad (recently renovated) and excellent service. Friendly and competent. Would def recommend if you are looking for a great value. Just have reasonable expectations of the amenities (WiFi issues, etc). Location is away from the busy center (which can be good or bad). Overall great stay!
2018 年 9 月入住 4 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Lovely Riad in the heart of Fès

We’ve had a lovely stay at the Riad Scalia. The architecture and the decoration of the rooms is very impressive ( traditional Moroccan + stunning panorama view from the balcony ) The hosts were very friendly and were avaible 24h/day to make the stay as comfortable as possible. Additionally the breakfast was very good because we’ve had the opportunity to taste real traditional morrocan self made backed goods. Absolutely recommendable!
2018 年 7 月入住 4 晚
已验证

10/10 超赞

Arash

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Loved it.

Fascinating.
2018 年 2 月入住 1 晚
已验证

8/10 不错

Gabby

满意：清洁度、员工和服务、住宿条件和设施
The Riad was located on the periphery of the Medina, within a 15 min walk you were at the Blue Gate after passing sites along the main road. It was easy to find and close to the road so taxis were no problem. We were warmly welcomed by the host, who was very pleasant throughout our stay. The room was comfortable and a had vibrant, themed decor. It had one double bed and a second room for a child only as an average adult would have difficulty sleeping in the bed. The common areas also had vibrant colors and were beautifully decorated. We took lots of pictures there. Breakfast was delicious - tea, juice, jams, bread, fruit. Two things to mention are that the host did not speak english very well, so we had a bit of difficulty communicating about sites, bus information etc. and she also requested specific times for our return so that she could open the doors. This wasn't ideal for us as we were roaming about without active mobile phones but I am sure there is a way to work around this, we were only there for 1.5 days. Overall we had a lovely stay and would recommend.
2017 年 12 月入住 1 晚
已验证

8/10 不错

nacer

满意：客房舒适度
不满意：员工和服务
je suis arrivé a fes le 27/03/2017 parce que le 26/03/2017 j'ai contacté le responsable d’hôtel parce que mon avion avait fait un retard même chose pour mon train lui aussi fait un retard , j'ai lui informé de mon arrivé tardif mais le responsable a refusé de nous accueillir a cause da mon arrivé tardif il ma envoyé un sms pour m'informer que le cheken in sera demain a 14 h 00 donc j’étais dans l'obligation d’arrêter a Meknès et rester la ba le lendemain a midi j'ai reçu un sms que ma réservation a été annuler par expédia et vous n'avez pas une réservation a l’hôtel après une heure j’étais a Hotel , j'ai présentée ma réservation et j'ai lui explique que il ne ya pas une clause qui annule le réservation mais il a insister j'ai lui menacé d'aller a la police pour faire une plainte j’étais énervé par ce comportement avec mon ami jusqu’à intervention de son gérante qui nous accueilli, j'ai resté deux nuits du 27/03/2017 au 29/2017 donc j'ai perdu deux nuits une perte de 36 euros euros je vais demander de les rembourser . un bon riad avec un mauvais propriétaire
已验证

10/10 超赞

PHILIPPE

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 2 晚