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"I gave it excellence because the place is well maintained despite of being old . It is very close to the airport , the staff are friendly and accomodating ."

"The room we had was very close to a door. It also had a recliner which was perfect for my husband who has a bad heart and needs to keep his feet up. It was warm enough considering how cold it was outside. Plenty of hot water when we needed it to take showers. Staff was very helpful and friendly."

"Everyone at Hampton was friendly and helpful, and the free airport shuttle is a big plus in minus 20 weather. The room was clean and comfortable, the bed was comfy and the bathroom was nice. Free breakfast was a great perk, as it would have been a chilly walk to get to another restaurant nearby. And the coffee station is always available. Hampton is also on the list of places that will pick you up to go look for the Northern Lights, so that was convenient. My main gripe: since we didn't have a car, I was looking forward to swimming in the indoor pool and using the hot tub. But the pool was not working, so they closed the whole area for all 4 days. I read another review about the pool being closed for many days and I suspect it may have been closed for a while, so beware if that's a big draw for you. Other than that, we enjoyed our stay."

"The front desk assigned us the worst room in the hotel, small and the heater/thermostat was screwed up. We complained and got a much nicer room in the other tower. The room keys didn't work, tried a second set, didn't work, however the maintenance man finally came with room keys that worked fine. On the 7th floor with a great view of the Alaska mountain range. There was mold in the shower, we asked that it be cleaned up, but they never did. The TV stopped working properly, the DISH feed was intermittent. However, all of the staff was great except the person that assigned up the rotten room. One of the worst places I've ever stayed."

"Room was nice, front desk very helpful. "

"There were a lot of problems with the stay: 1. No room service. We stayed for 4 days here. They did a very basic room service (only swapped towels / took out the trash) on one of those days. Even on that day, they just left the room door ajar after doing the room service. Luckily nothing was missing. Rest of the days there was no room service, even after asking the front desk for it. 2. Not enough engine chargers in the parking lot. This is problematic if you go aurora hunting, and come back late. We didn't find chargers 3 out of the 4 days we were here. 3. We paid extra for the room with the jetted tub, but didn't end up using it because it was filthy. There was some gross brown gunk coming out of the jets."

"Rooms clean, very spacious, parking easy. It was like having a whole apartment. Not fancy but very accessible, would be great for an extended stay."

"Very nice staff!!!"

"great and easy experience "