Search the Best Cabins in Frazer

"Super close to the downtown and sporting event area. Very clean, very nice staff, absolutely no issues, will definitely book again"

"I had a r servation and planned to arrive at 9pm. I received a call when I was 10 minutes away stating they were having plumbing problems and no longer had a room for me. I asked if they would have had a room for me if I'd arrived earlier and was told "yes". They said I could call a manager the next morning and hung up on me without problem solving. The manager wasn't in the next day but the desk clerk said he was unaware any plumbing issues. March Madness was in town, I'm pretty sure they sold my ticket for more than I was going to pay for it with my advanced reservation. "

"Lobby smelled bad, rooms were not clean and bathrooms had mold all over the bathroom it was truly disappointed and disgusting. Honestly won’t stay there. And the towels you can feel they have never been changed since the hotel open. "

"Nice "

"Had a horrible experience checked in staff was not nice.They were rude.They give me my room when I get off.The elevator is a guy approaching me in regular clothes, saying 236, which was supposed to be my room coming to find out.He's telling me that room is no good.Then he gives me another room.Doesn't introduce yourself as a manager. Then when we go in the room, it smells completely like bleach.I could not smell north sea because the stench of the bleach was so extremely strong. I go back to the front desk to let the front door snow.They give me another room.I also pay extra for another bed. The last and final Rome, they attempt to give me I sit on the bed. Almost fell off the bed was broken. I go back to the front desk to explain to them what I just experienced staff get where we ruled saying reimbursement my money back, didn't even let me say anything regarding the Rome. So after they said to give me my money back, I asked, are you kicking me out? And they say yes. I would never stay in a quality hotel and I think anybody moving forward should never stay at at the quality hotel."

"Lots of things were broken in the room. The door latch was broken, there was molding missing around the bathroom door and the door would not close. The room had a bad smell. And the television was very poor quality and the picture on each channel was fuzzy. Would not recommend this hotel. "

"Every staff member we met was extremely kind, the hotel was beautiful. Our room was clean and spacious. Great location & great rate so close to the mall. We were there for a cheer comp downtown but it was only a 20 minute drive. Would definitely recommend & stay here again."

"I had a very difficult time getting a hold of the staff over the phone to modify my reservation due to flight delays. When I asked for an extra pillow in my room, I had to call the front desk twice only to never receive it. Throughout the entire night, I had a very hard time sleeping due to a low battery fire alarm sound going off periodically. And lastly, the showers did not function properly. The hot water came on the cold side. Overall, I did not enjoy my stay here. Although the rooms were clean, I felt the hospitality and communication could have been tremendously better. "

"Pool was closed when we were told it was open. Then staff yelled at kids for running around. Staff was very rude at check in and check out. The TVs in bar were broken for something for the kids to do. No kids menu at the restaurant. Some restaurant staff was kind and understanding about the kids. Very disappointing stay. "