Close to Old Port, Tilo provides amenities like a snack bar/deli. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Located in San Vincenzo, a neighborhood in Genoa, Tilo is near a metro station. Old Port and Port of Genoa Cruise Ship Terminal are worth checking out if an activity is on the agenda. Looking to enjoy an event or a game while in town? See what's happening at Fiera di Genova or Luigi Ferraris Stadium. Visit our Genoa travel guide
Yes, pets are allowed at this property. There's a fee of EUR 35 per pet, per stay. Service animals are exempt from fees.
How much does it cost to stay at Tilo?
As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at Tilo on Nov 3, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Tilo doesn't offer parking.
What time is check-in at Tilo?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.
What time is check-out at Tilo?
Check-out is at 10:00 AM.
Where is Tilo located?
Located in San Vincenzo, this luxury affittacamere is within 1 mi (2 km) of Mercato Orientale Genova and Old Port. Piazza Colombo and Teatro della Gioventu are also within 5 minutes. Genoa Genova Brignole Station is 7 minutes by foot and Genoa Piazza Principe Station is 29 minutes.
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Reviews
Tilo Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We have been really happy of our stay in the « Dolce far niente » suite. The location of the place is fantastic, on the main street for shopping, closed to buses, restaurants, cafe… The room was very clean and big and comfortable. It was a bit challenging at the beginning to do the on line check in by ourself, then it was really nice. The team is very reactive to answer our questions. They gave us excellent advises about tours and places to go and they have been very nice and professionals. I will definitely recommande this place for the location, the clean, large and comfortable rooms with a closet for all people and an iron and a boiler, the kindness of the people working there and the beautiful open area with the big cough and table. Wish you a nice stay as well.
Great location of property. Large room. Full sized kitchen, huge bathroom with bathtub, decent sized foyer/entry and large bedroom.
Stayed 5 nights in Mar 2025
Verified review
6/10 Okay
Steve
Apr 7, 2025
Liked: Cleanliness
Disliked: Staff & service
The property has no front desk, but staff replied quickly to text messages and were very helpful and friendly.
There is no lift, so getting to the property requires one to climb many 50 stairs, which is a concern if one has heavy luggage, one is tired or one has even the slightest mobility issue. If it is all of the aforesaid, it is a real challenge getting in and out of the property.
The room was nice and spacious, but two of the beds were in a loft which required even more climbing up a spiral staircase.
If you are young and fit, this is a very nice place to stay, but if mobility can be a concern, this property may pose a challenge.
AC not enough, private bedroom but not apartment , steps later we found on details , if you get luggage is a problem . Nothing confortable at least the bedroom for my booking
Stayed 2 nights in Jul 2026
Verified review
10/10 Excellent
Dalila
May 5, 2026
❤️
Stayed 2 nights in May 2026
Verified review
2/10 Terrible
Wessam
Jul 8, 2026
Regrettable. Charged me twice despite cancelling the initial booking in the grace period. For 3 weeks I have been trying for a refund and nothing yet.
First of all, the check-in process was a hassle, and it took an hour to find the gate, room access, and room key. No one was there to help us, and no one at the property was answering the phone! Even they did not return the phone call. Second, the AC was not cooling the room at all; it was working, but it was not providing cool air. Ac was placed on top of the bed exactly blowing air to your body!!! Overall, great location, but I do not recommend this place.
Stayed 2 nights in May 2026
Verified review
6/10 Okay
Sarah J.
Aug 13, 2025
Liked: Cleanliness
Disliked: Staff & service
The location is great and the room itself was nice and even charming, but I wouldn’t stay here again:
- The check-in website takes a long time to fill out b/c country fields don’t populate correctly. We had to try about 5 times for each, and there are many (Country where passport issued, country of residence, etc. for each person).
- The web link to get in front door for the first time didn’t work and told us the function wasn’t available. The alternate method (code to lock box) also didn’t work. The company did respond and we got in, but it took a while.
- The wifi in the room was terrible to the point of being almost entirely unusable.
- The bathroom has a tub, but there is no shower curtain or barrier and you have to hold the shower head (attempting not to spray everywhere).
- Biggest issue: There are people onsite who are clearly staff, but when you walk through the common areas they don’t say hello and studiously avoid eye contact. It’s very strange and uncomfortable and makes you feel like you’re invading their space. I understand it’s not a hotel, but some basic courtesy would be nice.
- I could do without the repeated reminders that if you leave the door propped open, check out late, etc. you will be charged $200. It’s fine to post policies, but it’s a bit of overkill, especially combined with the unwelcoming staff.
All in all, it was a very strange experience.
Posizione ottima: negozi e supermarket (versione city) nelle vicinanze e non lontano dal porto per una visita all'acquario di Genova. Pulizia ottima. La struttura è dotata dei confort di base.
Trovo un pò articolato il checkIn-online; ero in difficoltà, ma per fortuna abbiamo incontrato il personale all'ingresso , rilevatosi gentilissimo, altrimenti è un pò difficile mettersi in contatto con loro.
Camera spaziosa, confortevole, pulita, calda anche in pieno inverno. Pozione centrale a Genova in via XX Settembre. Consigliatissimo.
Stayed 2 nights in Dec 2025
Verified review
2/10 Terrible
Nicolas
Jul 31, 2025
Disliked: Staff & service
Frais imprévus, difficile à trouver
La chambre d'hote est difficile à trouver, c'est très mal indiqué. De plus, les 15€ de taxe de séjour se transforment en 30€ de taxe de la ville à régler impérativement via un site internet douteux par carte bancaire.
Après avoir cherché l'hébergement pendant 1h, nous avons tenté de rentrer pendant 1h et c'est une cliente qui nous à ouvert. Il n'y a aucune réception
O apartamento está localizado em uma região vibrante, cercado por restaurantes, lojas e um supermercado, garantindo total conveniência.
Os ambientes são amplos, impecavelmente limpos e de alto padrão, oferecendo conforto e praticidade em cada detalhe. Totalmente equipado, o apartamento proporciona uma experiência acolhedora e funcional.
Top séjour chez Tilo, bon rapport qualité/prix.
La chambre Ferrari nous a bien convenu pour 3.
Bon service.
Instructions claires et simples disponibles par email.
Je recommande.
Der var skimmelsvamp i vindueskarmen. Udover det, var der ikke varmt vand i bruseren som i øvrigt også var i stykker. Elendigt bad. Udover det, så var der ikke billeder af værelset, da vi bookede, så det var ikke muligt at se værelset, men der var kun fotos af foyeren.
Sødt personale.