凯思维克Hellvellyn附近酒店

“スタッフはとても良かったです。 1号室の狭い部屋を予約したのは自分達の責任ですが、あまりにも狭すぎました。また、塩素？のような香りが強すぎて、ずっと窓を開けていましたが、香りに敏感な者にとっては、苦痛でした。シャワー、洗面台の排水が悪く水が流れにくく溢れそうになるまで、水が上がってきました。また、上の階の騒音が酷く、歩く音、トイレの音、シャワーの音が全てすごく響きました。洗面所のドアも壊れて閉まらなくなり、一晩開けっぱなしでした。流石に耐えかねて翌朝相談したら部屋を変更してくださいました。ご対応ありがとうございました。 朝食は美味しく、スタッフのお2人の対応は、とても良かったです。”

“Met our expectations, lovely staff.”

“The reason I haven’t scored 5 is that Expedia sold us a room that had issues with noise / cooking smells as it’s above the kitchen and is noisey and smelly when the staff are cooking. We stayed in a room named Helvellyn and Expedia didn’t state any issues with any rooms. If we had booked direct with the queens head it details the room helvellyn as having issues with noise etc due to it’s proximity to the kitchen. I think Expedia have been misleading not detailing the facts about that particular……

“員工友善 房間舒適 唯一酒店接受不到手機訊號 WiFi 很弱 但亦是一個好機會讓大家放下手機感受大自然的美及與家人共聚歡樂時光”

“It was a stunning room and property. and amazing to see the Badgers in the evening. Clean, stunning location and friendly.”

“Great location and friendly staff”

“The staff were great - friendly and welcoming. The room was on the small side but we were only there for one night, and it was clean and comfortable (and the view of the hills was lovely). There was a large fan provided, which was very welcome given the heatwave that was taking place that week, We ate in the restaurant and the food was excellent. A perfect place for an overnight in the Lakes.”

“Good”

“酒店在镇中心，位置方便，床很舒适，早餐也挺好就是Bacon咸了点，还有游泳池不错”

“We booked Holbeck Ghyll as a special treat after two days of walking in the Lake District and were genuinely looking forward to it. The reality was a serious disappointment. The room was in a poor state of repair: mould on the bathroom ceiling, rusted window frames, failing grout and sealant with black mould in the tile joints, and paint peeling throughout the bathroom. These are not superficial issues — they represent basic maintenance failures that should not exist in any hotel, let alone one……

“Lovely, quiet and extremely clean hotel in the heart of Grasmere. Fantastic friendly staff. Excellent breakfast.”

“First impression of the hotel at check-in was exceptional- Stephen was very welcoming and friendly, and we knew it was going to be an incredible stay! In fact, encounters with the staff from bartender, restaurant and housekeeping were all friendly, engaging, and positive. The location was serene and relaxing with incredible 360-degree views of mountains and pastures! Inside, there were several cozy areas to relax and unwind. I would also recommend booking a dinner reservation for fine dining as……

“Great little guest house with stunning views. Of Ullswater. We used the guest house as visiting the Inn on the Lake which is literally just across the road. Spotless room and super friendly staff 👍”

“far away from town centre”