“That's the most stunning and amazing hotel I have ever stayed in so far. The hotel itself is a sight seeing spot with rich history. The staff are so kind and considerate. I can't even describe more about how amazing this hotel is. But one thing is certain as the value of the hotel said -- arrive as a guest, leave as a friend and return as family.”
“It was great that our flight arrived in the morning and got to the hotel around noon time and received an early check-in to our room. The front desk service was wonderful as the person gave my child some small presents and told her to collect all the Conrads dolls at different locations.
The hotel is located right across from St. James subway station, which makes it very convenient to go to anywhere in the city. The service at the hotel was great as they've people standing outside to help……
“Excellent service, best location, 4 mins walk from the underground and shopping area and next to the theatre. The interior design of the loddy, room and everywhere is amazing, you can find new detialing everyday. The room is comfortable as well. I will stay here in the next London trip.”
“I am not used to having to pay a security deposit against meal or bar charges incurred during the stay, but I am told that is the thing these days. On the other hand, it was promptly refunded when we checked out.”
“Excellent location, 5-10 min walk to lots of attractions.Spotlessly clean, suprisingly quiet. Perfect for three adults. Bed v comfortable, bathroom v clean.
Felt safe, our contact Kara was v helpful via Whatsapp as my phone not great.
Finally it had been a few years since visiting this area of London and I felt safe walking about as plenty of police and security about.
Highly recommend Spoons on Leicester Square,the Italian Restaurant below the appartment.My wife,daughter and I visited the KU……
“Cute room with table and sitting area, fridge dishwasher dishes etc. Good breakfast, friendly helpful staff, right next to Victoria train station and lots of restaurants nearby. ”
“An well quipped boutique hotel at city center London. Rooms are fairly spacious, staff are really nice and helpful. Location is great, 5mins walk to Convent garden, China Town, Strand, Charing cross etc. Will definitely consider to stay here next time.”
“Hotel location was very convenient. However, the room is quiet noisy, emergency vehicles, and drunken people on the street. Dated room facilities, freeze not cold, hard to turn on the tap.”
“Very traditional and classic English hotel. I love the old style of building itself as you cannot experience in other 5 star hotel. Room is tiny but bed is superb. They seems lack of staff during night time as some of the orders took a while to be done. ”
“Hotel is newly opened, nice environment and excellent location. However, not enough caring as 5-star Hotel, can’t find TV remote control in the room, no coffee mixer / spoon, no trash in the room, only one in toilet.
The most important for me, cannot connect wifi in my room, only able to connect the main hotel wifi, but coverage so bad and always disconnected.”
"Excellent location. The kitchenette was a plus. However, there was only 1 drop-off spot in front of the hotel so it wasn't convenient to load your luggage. "
"Hotel location was very convenient. However, the room is quiet noisy, emergency vehicles, and drunken people on the street. Dated room facilities, freeze not cold, hard to turn on the tap."
"I'm very concerned with the sleeping quality that I can get in a hotel so this hotel is between 3 to 4 out of 5 for me. The bedding is very comfortable and the room is very decent and clean. The only downside is that the wall and door are really too thin, and that the hotel is busy with people in and out. The door when closed would create a loud noise capable of waking everyone up. You can hear the music and conversation of the adjacent room easily.
Also, the cleansing staff, although having done a great job in cleaning, was really creating loud noise when they clean (including slamming the door of the cleaning room). Despite putting up "do not disturb" sign outside my room, the staff knocked on my door at 9:20a.m. just to confirm if I need housekeeping service. This is simply too annoying and stressful for a quiet enjoyment of the room."