“One day before my family's planned arrival, I received a call from the operator's husband to say there was no hot water and he wanted to give me the opportunity to book an alternative stay. I understood this to mean a refund would be given in this event.
It was late to book elsewhere so initially my family agreed to go regardless but as no further communication was forthcoming despite several attempts I booked elsewhere. Despite Consumer protection laws clearly establishing that accommodations……
“Hotel is well kept, very clean and decorated to a high standard. The proprietor and staff are helpful and friendly. The food is delicious, with lots of choice for breakfast. Would recommend staying here.”
“Can’t fault the service, can’t remember the ladies name on desk but she was so attentive.. really friendly hotel. Cannot fault and would stay again without a doubt. ”
“Amazing experience, but the bed was very uncomfortable so both of us had poor sleep and woke up in pain.
Otherwise can’t fault the place. Staff very friendly and plenty of drink options at the bar. ”
“Great hotel, lovely food and friendly, helpful staff. Lisa remembered us from a previous visit which was so lovely. She was so lovely and gave us good advice on places to visit ”
“I don't know what to say other than I have sent my review to YHA with "top marks" for everything. From the friendly welcome received on check-in to the cleanliness of the room allocated, everything was absolutely perfect for the overnight stay. I slept very well & enjoyed the morning coffee in the café downstairs. It was all spot-on and excellent value for money. I will recommend to friends and I would like to book to stay there again. ”
“My partner and I were looking for a place to stay after a concert. Cades Acommodation was both budget friendly and super comfortable. It was easy to find the place thans to the instructions provided. The room was clean and comfy. Thank you”
“This property seems very good for short stays, its just around the railway station and close to an Aldi's. The only thing I didn't like is that they have a washer but not a dryer. Apart from that, we really liked our stay at the Grand Station!”
“Nobody told me there's activity beside Hotel. All road block and we can't access to hotel after dinner. The road resume almost at 10pm and we spend 2 hours wait outside. Its troublesome to my family. I must complaint to IHS office for the negligence of Hotel staff.”