“We’ve payed around 5000 dollars to enjoy 3 days and 2 nights, considering that we were star class, the check-in process was fine, they explained us our benefits, etc… During this period of time, the food was awful. We ate breakfast, lunch and dinner is this So Cal Buffet, and the quality of the food was horrible. The food was cold, cheap, disgusting and even hard to even look at or swallow. The people next to the table even called the food ‘’ass’’. And I totally agree. The lunch menu was fine,……
“This resort was worth every penny. It is absolutely gorgeous. Service is excellent. Beautiful and lush during the rainy season but rains very little on the coast. We used the snorkeling equipment provided there. Booked a surf lesson, cooking class, monkey watching tour, and bioluminescence tour in outrigger canoes. The whole peninsula is very safe with gate guards at the entrance to the peninsula as well as the resort itself. Complimentary shuttles to the nature center, the beach club, and……
“The highlight of staying at this hotel is the beautiful gardens which surround the villas and pool. From our balcony we enjoyed looking out onto flowering tropical plants, palms and listening to the birds sing.
The photos in the ad for this hotel are exactly what you can expect. The villas enjoy the use of a small pool surrounded by beautiful gardens. It is a wonderful space to relax. I'm addition to having beautiful grounds the hotel is only a short five minute walk from the beach.
The villa……
“This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no……
“Fue una linda estancia muy acogedora, el lugar perfecto para descansar y desconectarse del bullucio de la ciudad, la playa a muy pocos metros y el personal nota 1000%”
“Todo esta super bien, variedad de actividades como sesion de fotos, eventos nocturnos, atención super amable de todo el personal , lo único sería mejorar la variedad de postres, pero fuera de eso todo estuvo 20/10”
“My sister and I just stayed 5 nights here with our 2 young kids and had a great time. The location was close to the beach and nearby town with stores and restaurants . The property grounds were clean and tastefully decorated. The staff were also amazing- the receptionist Gildie (sorry if that’s spelt wrong) was friendly and helpful with all our questions . The breakfast lady was also wonderful . Our only suggestion would be to switch up the breakfast options as they offered the same thing every……
"We’ve payed around 5000 dollars to enjoy 3 days and 2 nights, considering that we were star class, the check-in process was fine, they explained us our benefits, etc… During this period of time, the food was awful. We ate breakfast, lunch and dinner is this So Cal Buffet, and the quality of the food was horrible. The food was cold, cheap, disgusting and even hard to even look at or swallow. The people next to the table even called the food ‘’ass’’. And I totally agree. The lunch menu was fine, totally what one could expect but still it was horrible. The dinner menu was very delectable, especially the traditional Costa Rican menu, the soup was delicious and it was a great meal. But don’t get me started on the staff at the buffet, the receptionist was really friendly, the waitresses too, they did their duties greatly. Some of the cooks had a bad attitude, they were dry, rude, serious. We were trying to reserve the sushi restaurant for a whole entire day, we tried to contact staff to help us reserve but they always told us that we needed to talk with the woman there. Still she was never there, we arrive there when she was supposed to be there and she still wasn’t there. When we arrived to the sushi restaurant, the food was salty and very hard to swallow. The customer service was awful in some parts of the hotel, some were nice but some weren’t even welcoming. This all-inclusive hotel isn’t worth coming from, we would never come back here ever again!"