“When I arrived, the staff could not find my booking. After being there for over an hour, they eventually allowed me to have an inferior room to what I booked. I had to get quite blunt with them and speak to superiors over the phone. It's a good thing I speak Portuguese. They claimed that they don't use Expedia and that someone is posing as them. So they tried to get me to pay a second time (I had already paid through Expedia and could prove as such). AVOID THIS PLACE OR RISK BEING SCAMMED.
In……
“When I arrived, the staff could not find my booking. After being there for over an hour, they eventually allowed me to have an inferior room to what I booked. I had to get quite blunt with them and speak to superiors over the phone. It's a good thing I speak Portuguese. They claimed that they don't use Expedia and that someone is posing as them. So they tried to get me to pay a second time (I had already paid through Expedia and could prove as such). AVOID THIS PLACE OR RISK BEING SCAMMED.
In……
Tobias