阿拉木图德国共和剧院附近酒店

“Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments……

“新しい、男性スタッフのサービスが良かった。”

“It’s an ok hotel, bed sheet not clean, I found few hair on the 1st day, but bkf is ok, front desk speak English, like most of 3 star hotel, house keeping is a problem, rest of thing all good”

“Inside the room was clean with ac and water bottles. But the door and the Frame itself wasn’t the most updated. Location was okay with quick walk to the bus route to the airport and main bus station. The breakfast was poor, I noticed the server bringing other plates of food look better than the plate I was given, mine had old brown apple slices and stale brown bread. Maybe the kitchen staff treated me less because I was a person of colour, probably. Front desk was ok and answered my questions. ”

“位置优越，设备齐全，干净舒适 介绍的餐厅很棒 如果能增加面纸、洗衣粉就更完美”

“睡床真是很舒服，睡得極甜！游泳池的按摩池是暖水，感覺很舒服！”

“Fantastic property. The staff at the front desk could be a bit less robotic and learn a more friendly demeanor, otherwise everything about the property was amazing. ”

“Very nearer to go to the downtown!”

“Nice place. ”

“Very friendly staff, great room, fantastic breakfast.”

“Really nice rooms, very friendly service, good location, great views”

“We booked a one BR Apartment for a family of 4 including 2 kids (5 yo). The apartment and the bathroom was spacious and fully equipped. The sofa bed in the living room converted to a pull out bed (unfortunately it is the most uncomfortable bed for 2). The location of the hotel is excellent, with 2 minutes walk to the famous Arbat Street. There are plenty of supermarkets around, with a huge Magnum store just across the road in Lumier building. ”

“I recently stayed at the Novotel City Centre for work, and both the hotel and its location were excellent. Unfortunately, I was overcharged by a taxi driver upon arrival at the airport, who demanded 40,000 KZT for a ride that should have cost only 10,000 KZT. However, a member of the hotel staff, Adil, went above and beyond to assist me. He promptly reviewed the hotel’s CCTV footage, identified the taxi involved, and contacted the taxi company on my behalf. Thanks to his intervention, the……