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Five Seasons Almaty

2.5 star property
Almaty hotel in Bostandyk District with free valet parking and 24-hour front desk

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Photo gallery for Five Seasons Almaty

Comfort Double Room, Bathtub | Desk, soundproofing, iron/ironing board, free WiFi
Exterior
Desk, soundproofing, iron/ironing board, free WiFi
Breakfast area
Reception
Reviews
8.6

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Business servicesBusiness servicesBusiness services
  • 24/7 front desk24/7 front desk24/7 front desk

Check-in time

2:00 PM

Check-out time

12:30 PM

Explore the area

Map
Markova Street 46A, Almaty, 540056
  • Popular LocationNational Museum of Kazakhstan2 min drive
  • Popular LocationDostyk Plaza4 min drive
  • Popular LocationAlmaty Opera House5 min drive
  • AirportAlmaty (ALA-Almaty Intl.)30 min drive

Most relevant reviews

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Room options

Available filters for rooms
Showing 6 of 6 rooms

Comfort Double Room, Bathtub

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Full-sized refrigerator/freezer
Dishwasher
TV
Sofa bed
Deep soaking bathtub
  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Family Room, Bathtub

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Full-sized refrigerator/freezer
Dishwasher
TV
Sofa bed
Deep soaking bathtub
  • 269 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed and 1 Double Sofa Bed

Twin Room

Highlights

Soundproofed
Heating
Full-sized refrigerator/freezer
Dishwasher
TV
Sofa bed
Deep soaking bathtub
Shower/tub combination
  • 193 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Classic Double Room

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Full-sized refrigerator/freezer
Dishwasher
TV
Deep soaking bathtub
Shower/tub combination
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Double Sofa Beds

Economy Double Room, 2 Bedrooms

Highlights

Soundproofed
Heating
Dishwasher
TV
2 bedrooms
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • 150 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Full-sized refrigerator/freezer
Dishwasher
TV
Sofa bed
Deep soaking bathtub
  • 248 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the neighborhood

Almaty

Five Seasons Almaty is located in Bostandyk District, a neighborhood in Almaty. Kok Tobe Cable Car and Central Park of Culture and Leisure are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nedelka Park and 28 Panfilov Heroes Memorial Park. Looking to enjoy an event or a game while in town? See what's happening at Almaty Central Stadium or Hippodrome.

What's nearby

  • National Museum of Kazakhstan - 2 min drive
  • Almaty Central Stadium - 3 min drive
  • Dostyk Plaza - 4 min drive
  • Almaty Opera House - 5 min drive
  • MEGA Park - 6 min drive

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 17 min drive
  • Almaty (ALA-Almaty Intl.) - 30 min drive

Restaurants

  • ‪Restopark - ‬8 min walk
  • ‪Coffee Boom - ‬8 min walk
  • ‪Casserole - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪La Coppola - ‬9 min walk

About this property

Five Seasons Almaty

Hotel located in Bostandyk District
Five Seasons Almaty provides amenities like a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, coffee/tea in the lobby, and a front-desk safe
Room features
All guestrooms at Five Seasons Almaty boast comforts such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Dishwashers, stovetops, and cookware/dishes/utensils
  • Electric kettles, heating, and daily housekeeping

Languages

Czech, English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors

Room amenities

Bathroom

  • Free toiletries
  • Slippers
  • Towels

Entertainment

  • TV

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Stovetop

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: KZT 3000.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Five Seasons Almaty Hotel
Five Seasons Almaty Hotel
Five Seasons Almaty Almaty
Five Seasons Almaty Hotel Almaty

Frequently asked questions

Is Five Seasons Almaty pet-friendly?

No, pets are not allowed at this property.

How much is parking at Five Seasons Almaty?

Self parking and valet parking are free at this property.

What time is check-in at Five Seasons Almaty?

Check-in begins at 2:00 PM.

What time is check-out at Five Seasons Almaty?

Check-out is at 12:30 PM.

Does Five Seasons Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 3000.00 per vehicle applies.

Where is Five Seasons Almaty located?

Located in Bostandyk District, this hotel is within 1 mi (2 km) of Kazakhstan Museum of Arts, National Museum of Kazakhstan, and Kasteev State Museum of Arts. Kazakhstan Independence Monument and Respublika Alanghy are also within 1 mi (2 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value budget hotel
For 7000 kzt (about $17) this is a real bargain. Service is fine and the room was reasonably clean (didn’t see any bugs). It’s not right downtown but not too far either (45 min walk or 10 min taxi ride to the historic center). The curtains weren’t that thick so a lot of light comes in the room in the morning- not great if you want to sleep in.
Stayed 1 night in Aug 2020

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely hard to beat price for $15 per night.
I was a solo taveler. I paid $15 USD per night for two nights for a clean room that has a private bathroom and would sleep 5 people. Breakfast was $2 USD. I went on to stay at a very nice hotel after this, but the value here would be hard to beat, especially because one of the nights was just so I could sleep due to arriving from the airport at 2am.
Stayed 2 nights in Jan 2020

4/10 Poor

Marlis, Boise

Disliked: Cleanliness, staff & service
Lots of cockroaches
The room was large & the beds were not as hard as in China. We could not get a good night's sleep due to all the cockroaches. They were crawling on us in the bed & walls. The front desk people do not speak any English. Location was too bad for walking around.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was much better than expected. The overall stay was really good. The people at the hotel are very nice and very helpful.
Stayed 8 nights in Jan 2019

10/10 Excellent

JinQuan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to city centre
Great staff which provide good service. Good location and big rooms. Provided us with local SIM cards upon arrival.
Stayed 4 nights in Jun 2018

10/10 Excellent

Mahe, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is in the centre close to bus and metro r
The staff was helpful, The facilities are clean, good beds. Location is in the centre close to bus and metro routes. I recommend this hostel.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facility, welcoming staff, but I got assigned to a room with 3 single beds instead of a bedroom with a double bed. Works were undergoing on the staircase so it was a bit messy. No lift.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I could stay longer.
Staff are consistently obliging and full of helpful suggestions. 5 Seasons is located in a safe area with bus connections to town.
Stayed 2 nights in Jul 2017

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super value hostel - genuine service care
The staff was extremely kind and helpful for my last-minute tourism needs (needed to find an affordable car/taxi to go to a mountain location within the hour). Yes, there were at some points local dogs barking.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Goof location, good Wi-Fi, good value for your money, dorm room for 3 females with bathroom was large and nice. Commun spaces were confortable. The kitchen was very useful and the woman working there really helpful. She can also cook for you if you choose. The guy at the desk did great to help and was very friendly. Close to lots of buses to get anywhere in the city.

8/10 Good

tom

Liked: Cleanliness, property conditions & facilities
barking dogs but good value
Good value except for the barking dogs interrupting our sleep

10/10 Excellent

BAUYRZHAN

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отлично
Отличное место отдыха в конце дня. Не сказать, что в центре, но все близко. До БЦ НурлыТау 20 минут ходьбы. До Центрального Парка, рынка - 30 минут на такси. До КокТобе - 15 минут на такси. Неплохая кухня, внимательный и ответственный персонал.
Stayed 2 nights in Jun 2020

10/10 Excellent

Ulf, Wuppertal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Zimmer, nettes Personal. Ruhige Lage, dennoch sind alle wichtigen Orte schnell erreichbar.
Stayed 4 nights in Sep 2019

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Скромно, чисто и аккуратно
Скромная гостиница, скромная и цена - 7.000 тг/сутки. Однако номер порадовал относительной просторностью - думаю, около 40-45 кв.м. И главное - чистое и свежее постельное белье, в номере чистота. Санузел тоже чистый и удобный. На ресепшене меня встретил вежливый молодой человек, помог с челоданом. А также подсказал как сориентироваться в городе. Из минусов могу отметить лишь плохую звукопоглощаемость - постоянно слышала соседей. Но меня это не сильно беспокоило. Благодарю коллектив гостиницы за приятное пребывание. Рахмет!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Juyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 쩔음. 나쁘지 않음
가성비는 굉장히 좋음. 짧게 지내기는 좋음.
Stayed 1 night in Oct 2018

8/10 Good

なぶ, 日本

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
スタッフの対応は良いです✨
家族で経営サレテルノデしょうか、言葉は分からずとも親切な対応が気持ちよかったです。 部屋は、ヒロクテいいのですが、壁と天井が薄いのか、足音が気になって仕方ありませんねした。でも、お値段がお安いので。 あと、部屋には電気ポットはありませんでした。
Stayed 3 nights in Sep 2018

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mkt bra hostel
Mkt bra hostel, fräscht, stora rum och hjälpsam personal. Även billigt
Stayed 3 nights in Aug 2017

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Aleksei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Удобный хороший простой вариант за свои деньги
Отличный вариант для своих денег. Гостиницей считаются те номера, в которые не подселяют посторонних: т.е. там стоит 4 кровати, а так это скорее хостел. В этих отдельных номерах душ и туалет в номере. Есть общая кухня с посудой и миковолновкой и прекрасный маленький дворик, в котором можно сидеть на скамейке и пить чай по вечерам. Хороший персонал, отличное местоположение. Прямой автобус из аэропорта. Обратите внимание, в санузле есть только туалетная бумага, больше ничего (мыло тоже нужно иметь с собой). Не принимают к оплате карты.

6/10 Okay

Elena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
очень дешево, но по деньгам и удобства
очень дешево, но по деньгам и удобства

8/10 Good

Terue

Liked: Staff & service, property conditions & facilities, room comfort
便利・静か・安全
市内の名所を通るバスやトローリーの停留所がすぐ近くにあって出かけるのにとても便利なロケーション。通りから細道を少しだけ入ったところにあるので静かでゆっくり休める環境でもある。周囲に遅い時間まで開いている食料品店が多数あり、レストランはカフェもすぐ近くにある。 部屋は、安いエコノミーの部屋でもバスタブがついていてお湯も豊富に出る。アメニティを用意したりタオルを交換したりといったサービスを忘れがちだが、言えばきちんと対応してくれる。またレセプションの人や常連客がとても親切なので、安心して滞在できる。