“Some of the staff memebers were excellent but some were horrible. I had booked their pemium suite for my family, the electic plate covers was missing with a chance of someone accidently electricuting themself, and the bathroom window the glass was broken and you could see inside from the outside and there were cigarette buds around the room even after i ask them twice to clean it. When i spoke to their helper ( not the manager) he told me why not hang a towel on the broken window . The night……
“The rooms were not clean. The bathroom was stinking. We asked multiple times to clean bathroom before reception sent someone to clean it. The bedsheets were not sanitized and the overall condition of the room wasn't great. I will not recommend them to anyone.”
“I had a four night stay at the Hotel Ketan and I would definitely choose to stay there again. The hotel is centrally located in a busy part of town. The free breakfast was very filling and fun to try local dishes. The room was spacious and clean and had everything I needed. The staff were exceptional, very friendly and helpful. They were able to arrange a car from the airport upon request. ”
“We were in Pune for a wedding. Stayed 5 nights. Service was excellent at reception, restaurant, and bar. A nice large room, comfortable bed, with all amenities. Hotel in good location for old city”
“Next to Pune Train Station, so a little chaos around. But the hotel itself is good, all staff are very helpful and speaks flunet English. They are willing to talk and share travelling information with guests.
I like the welcome herbal tea they provided.
Breakfast buffet is brilliant, every type of choice.”
“The staff is really good and friendly. They are warm and remembered me from the past stays. They are very helpful and willing to accommodate needs.
The breakfast is excellent. The location is walkable to many restaurants and shopping places. Will stay there again.”
“We couldnt fault this hotel in any way it was clean quiet and so comfortable. The staff were excellent and went out of their way to help us with breakfast, trips, taxis and location of places we asked about. Would highly recommend. ”
